|  | no internet connection, IE6 Win 2000: other network computer |  | |
| | | remancholia |  |
| Posted: Fri Aug 22, 2008 3:48 am Post subject: no internet connection, IE6 Win 2000: other network computer |  |
I use a cable modem connected to a netgear router. it provides internet to w windows XP laptop, a macintosh desktop, and a Windows 200 desktop. my Windows 2000 desktop will not connect to the internet on any browser, even thoguh my ethernet card says the connection is working and the green light appears on the back of it. my laptop and mac work fine on the internet, so it has to be a problem with the computer.
I have reset everything, switched cables, and all of that in order to be certain tha the problem is in my desktop PC.
can anyone help me troubleshoot the problem?
is it possible for an Ethernet card to have a green LED light and indicate that a connection is plugged in yet still be faulty? where should i look, what should i do? I can't afford a new card on a whim, nor can I afford microsoft technical support. |
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| | | Robert Aldwinckle |  |
| Posted: Fri Aug 22, 2008 11:50 am Post subject: Re: no internet connection, IE6 Win 2000: other network comp |  |
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(cross-post added to W2000 Networking) "remancholia" <remancholia@discussions.microsoft.com> wrote in message news:11C0A40F-F041-4297-ABB5-0E0AEFDEFC2D@microsoft.com...
| Quote: | I use a cable modem connected to a netgear router. it provides internet to w windows XP laptop, a macintosh desktop, and a Windows 200 desktop. my Windows 2000 desktop will not connect to the internet on any browser, even thoguh my ethernet card says the connection is working and the green light appears on the back of it. my laptop and mac work fine on the internet, so it has to be a problem with the computer.
|
That doesn't mean that you have a connection to the Internet. But an IE NG is not the best place to try and diagnose your symptom, especially with an older OS which far fewer users will remember all its quirks. ; )
| Quote: |
I have reset everything, switched cables, and all of that in order to be certain tha the problem is in my desktop PC.
can anyone help me troubleshoot the problem?
|
Switch to a cmd window (aka Command Prompt) and enter:
ipconfig /all
and then
netstat -r
and then
nslookup
and then
exit
BTW I have never used your OS so I am just suggesting things that I know once worked in NT4 and still work in XP. FWIW another tool I would suggest an XP user to use would be its Networking troubleshooter:
netsh diag gui
E.g. scan the system with all options (except for Ping) and look at its report.
| Quote: | is it possible for an Ethernet card to have a green LED light and indicate that a connection is plugged in yet still be faulty? where should i look, what should i do? I can't afford a new card on a whim, nor can I afford microsoft technical support.
|
You are only looking at physical connections that way and ignoring configuration and protocol issues.
HTH
Robert Aldwinckle --- |
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| | | PA Bear [MS MVP] |  |
| Posted: Fri Aug 22, 2008 2:50 pm Post subject: Re: no internet connection, IE6 Win 2000: other network comp |  |
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How to troubleshoot network connectivity problems in Internet Explorer [ignore APPLIES TO section if you're not running Vista or IE7] LINK -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 AumHa VSOP & Admin LINK DTS-L LINK
remancholia wrote:
| Quote: | I use a cable modem connected to a netgear router. it provides internet to w windows XP laptop, a macintosh desktop, and a Windows 200 desktop. my Windows 2000 desktop will not connect to the internet on any browser, even thoguh my ethernet card says the connection is working and the green light appears on the back of it. my laptop and mac work fine on the internet, so it has to be a problem with the computer.
I have reset everything, switched cables, and all of that in order to be certain tha the problem is in my desktop PC.
can anyone help me troubleshoot the problem?
is it possible for an Ethernet card to have a green LED light and indicate that a connection is plugged in yet still be faulty? where should i look, what should i do? I can't afford a new card on a whim, nor can I afford microsoft technical support. |
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