|  | error code: 0x80070551 | | |
| | | SammieMarcos |  |
|  Posted: Thu Jul 17, 2008 1:44 am Post subject: error code: 0x80070551 |  |
Last summer I got a nasty virus on this laptop.
Worked with a technician to get it cleaned up.
Since then, Auto Updates have not been working.
Today, I am attempting to run Windows Update. It is stopping at "checking
for the latest updates"
I read about BITS needing to run. When I try to start BITS, I get error
code: 0x80070551
Is there any hope to get Windows Update running?
Hope so, I would like to get the Windows HotFix that will allow me to use an
SDHC card and SanDisk MicroMate.
Thanks |
| |
| | | Shenan Stanley | |
| | Posted: Thu Jul 17, 2008 1:50 am Post subject: Re: error code: 0x80070551 | |
| |  | |
SammieMarcos wrote:
| Quote: | Last summer I got a nasty virus on this laptop.
Worked with a technician to get it cleaned up.
Since then, Auto Updates have not been working.
Today, I am attempting to run Windows Update. It is stopping at
"checking for the latest updates"
I read about BITS needing to run. When I try to start BITS, I get
error code: 0x80070551
Is there any hope to get Windows Update running?
Hope so, I would like to get the Windows HotFix that will allow me
to use an SDHC card and SanDisk MicroMate.
|
*Assuming* you have Windows XP (Home, Professional, Media Center, Tablet PC
or x64?) with Service Pack (2 or 3?)...
As many will tell you - ignore the title and symptoms listed in the article
referred to. Do method 1 and 2 and see if it fixes your issue whether or
not you repaired anything.
LINK
Try method 1 and try to update*.
If fails - try method 2 and try to update*.
*try to update:
- Visit LINK
- If it asks you to install anything before you see a selection of "Custom"
or "Express" - do so.
- Once you see the "Custom" or "Express" selection, choose "Custom".
- Scan for updates.
- When it lists what it finds - install the critical ones.
- You are generally safe doing the Optional Software Updates. I suggest
avoiding the Optional Hardware Updates completely.
--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
LINK |
| |
| | | SammieMarcos | |
| | Posted: Fri Jul 18, 2008 3:34 am Post subject: Re: error code: 0x80070551 | |
| | | |
"Shenan Stanley" wrote:
| Quote: | SammieMarcos wrote:
Last summer I got a nasty virus on this laptop.
Worked with a technician to get it cleaned up.
Since then, Auto Updates have not been working.
Today, I am attempting to run Windows Update. It is stopping at
"checking for the latest updates"
I read about BITS needing to run. When I try to start BITS, I get
error code: 0x80070551
Is there any hope to get Windows Update running?
Hope so, I would like to get the Windows HotFix that will allow me
to use an SDHC card and SanDisk MicroMate.
*Assuming* you have Windows XP (Home, Professional, Media Center, Tablet PC
or x64?) with Service Pack (2 or 3?)...
As many will tell you - ignore the title and symptoms listed in the article
referred to. Do method 1 and 2 and see if it fixes your issue whether or
not you repaired anything.
LINK
Try method 1 and try to update*.
If fails - try method 2 and try to update*.
*try to update:
- Visit LINK
- If it asks you to install anything before you see a selection of "Custom"
or "Express" - do so.
- Once you see the "Custom" or "Express" selection, choose "Custom".
- Scan for updates.
- When it lists what it finds - install the critical ones.
- You are generally safe doing the Optional Software Updates. I suggest
avoiding the Optional Hardware Updates completely.
--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
LINK
Hi Shenan, |
Yes, I have XP Home, SP2.
I completed both method 1 and 2, seemingly both were successful.
Then went to windowsupdate.microsoft.com
but, it still hung up on "checking for the latest updates"
Thank you for any additional ideas you can provide me.
-Sammie. |
| |
| | | SammieMarcos | |
| | Posted: Fri Jul 18, 2008 8:33 am Post subject: Re: error code: 0x80070551 | |
| | | |
"Shenan Stanley" wrote:
| Quote: | SammieMarcos wrote:
Last summer I got a nasty virus on this laptop.
Worked with a technician to get it cleaned up.
Since then, Auto Updates have not been working.
Today, I am attempting to run Windows Update. It is stopping at
"checking for the latest updates"
I read about BITS needing to run. When I try to start BITS, I get
error code: 0x80070551
Is there any hope to get Windows Update running?
Hope so, I would like to get the Windows HotFix that will allow me
to use an SDHC card and SanDisk MicroMate.
*Assuming* you have Windows XP (Home, Professional, Media Center, Tablet PC
or x64?) with Service Pack (2 or 3?)...
As many will tell you - ignore the title and symptoms listed in the article
referred to. Do method 1 and 2 and see if it fixes your issue whether or
not you repaired anything.
LINK
Try method 1 and try to update*.
If fails - try method 2 and try to update*.
*try to update:
- Visit LINK
- If it asks you to install anything before you see a selection of "Custom"
or "Express" - do so.
- Once you see the "Custom" or "Express" selection, choose "Custom".
- Scan for updates.
- When it lists what it finds - install the critical ones.
- You are generally safe doing the Optional Software Updates. I suggest
avoiding the Optional Hardware Updates completely.
--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
LINK
|
After several hours, Auto Updates asked to load some software, but that load
failed. Here is the error message:
Failed Updates
For help installing an update successfully, see the solution under each
problem description.
Problem: End User License Agreement (EULA) Not Accepted
Solution: Check for updates again and wait while you install updates. You
will be asked to accept the EULA before any updates with a EULA can be
installed.
Problem: Not Enough Disk Space
Solution: To make more space available, run the Disk Cleanup tool or
uninstall any programs that you don’t use. For directions, see Help and
Support on your computer.
Problem: Automatic Updates is currently installing updates
Solution: Please wait until Automatic Updates is complete and then check
your update history. At that time, if the update has failed to install, you
can try installing it from the website.
Note: To view Automatic Updates progress, click the updating icon in your
System Tray.
Problem: Please check your update history for a description.
Windows Genuine Advantage Validation Tool (KB892130)
|
| |
| | | Shenan Stanley | |
| | Posted: Fri Jul 18, 2008 8:39 am Post subject: Re: error code: 0x80070551 | |
| | | |
<snipped>
SammieMarcos wrote:
| Quote: | After several hours, Auto Updates asked to load some software, but
that load failed. Here is the error message:
Failed Updates
For help installing an update successfully, see the solution under
each problem description.
Problem: End User License Agreement (EULA) Not Accepted
Solution: Check for updates again and wait while you install
updates. You will be asked to accept the EULA before any updates
with a EULA can be installed.
Problem: Not Enough Disk Space
Solution: To make more space available, run the Disk Cleanup tool or
uninstall any programs that you don't use. For directions, see Help
and Support on your computer.
Problem: Automatic Updates is currently installing updates
Solution: Please wait until Automatic Updates is complete and then
check your update history. At that time, if the update has failed
to install, you can try installing it from the website.
Note: To view Automatic Updates progress, click the updating icon
in your System Tray.
Problem: Please check your update history for a description.
Windows Genuine Advantage Validation Tool (KB892130)
|
When you are attempting to get updates - is your Pop-Up blocker (if third
party) and AV software disabled?
--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
LINK |
| |
|
|
