|  | error 1058 |  | |
| | | Jtorres109 |  |
| Posted: Mon Sep 29, 2008 3:49 pm Post subject: error 1058 |  |
unable to turn on the automatic updates and receive the error code 1058 on my Windows XP, in addition it says, "The servie counld not be started, either because it is deisabled or because it has no enbled services associated with it." I have tried all the on-line trouble shooting. Have never had problems before... also wonder iif it has anything to do with my missing c/windows/system32/idlquutn.dll file (this comes up when I re-start my computer). Are they related? How do I get back my automatic updates! Any help would be appreciated!!
JT |
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| | | MowGreen [MVP] |  |
| Posted: Mon Sep 29, 2008 5:02 pm Post subject: Re: error 1058 |  |
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Jtorres109 wrote:
| Quote: | unable to turn on the automatic updates and receive the error code 1058 on my Windows XP, in addition it says, "The servie counld not be started, either because it is deisabled or because it has no enbled services associated with it." I have tried all the on-line trouble shooting. Have never had problems before... also wonder iif it has anything to do with my missing c/windows/system32/idlquutn.dll file (this comes up when I re-start my computer). Are they related? How do I get back my automatic updates! Any help would be appreciated!!
JT
|
The system was/is infected with malware, commonly known as either Vundo/Virtumonde/Zlob/SDBot or, a combination of all of them. idlquutn.dll is missing because the installed security software deleted it, but, the system is *not* clean and Services have either been disabled or, phantom services added.
STRONGLY suggest you visit a reputable anti-malware forum for assistance, JT.
LINK LINK LINK LINK LINK LINK LINK LINK LINK
*Please* read the guidelines of the forum of your choice prior to posting.
MowGreen [MVP 2003-2008] =============== *-343-* FDNY Never Forgotten =============== |
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| | | PA Bear [MS MVP] |  |
| Posted: Mon Sep 29, 2008 5:06 pm Post subject: Re: error 1058 |  |
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There's a very strong possibility that you have a Vundo infection, which is usually accompanied by ZLOB and/or SDBot infections, all of which are protected by a rootkit.
Run a thorough check for hijackware, including posting your hijackthis log to an appropriate forum.
Checking for/Help with Hijackware LINK LINK LINK LINK LINK LINK LINK LINK LINK LINK
When all else fails, HijackThis v2.0.2 (http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use (in conjuction with some other utilities). HijackThis will NOT fix anything on its own, but it will help you to both identify and remove any hijackware/spyware with assistance from an expert. **Post your log to LINK LINK LINK or another appropriate forum for review by an expert in such matters, not here.**
If the procedures look too complex - and there is no shame in admitting this isn't your cup of tea - take the machine to a local, reputable and independent (i.e., not BigBoxStoreUSA) computer repair shop.
==========================================
Start a free Windows Update support incident request: LINK
Support for Windows Update: LINK
For home users, no-charge support is available by calling 1-866-PCSAFETY in the United States and in Canada or by contacting your local Microsoft subsidiary. There is no-charge for support calls that are associated with security updates. -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 AumHa VSOP & Admin LINK DTS-L LINK -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 AumHa VSOP & Admin LINK DTS-L LINK
Jtorres109 wrote:
| Quote: | unable to turn on the automatic updates and receive the error code 1058 on my Windows XP, in addition it says, "The servie counld not be started, either because it is deisabled or because it has no enbled services associated with it." I have tried all the on-line trouble shooting. Have never had problems before... also wonder iif it has anything to do with my missing c/windows/system32/idlquutn.dll file (this comes up when I re-start my computer). Are they related? How do I get back my automatic updates! Any help would be appreciated!!
JT |
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