|  | do not print black text just image and text in colors |  | |
| | | Inga |  |
| Posted: Mon Sep 15, 2008 8:12 am Post subject: do not print black text just image and text in colors |  |
some one I really need help my printer do not print black text just in colors and I am not out of black ink and he print image what is wrong? |
| |
| | | Stefan Blom |  |
| Posted: Thu Sep 18, 2008 7:20 am Post subject: RE: do not print black text just image and text in colors |  |
This is difficult to trouble-shoot from a distance, obviously. Can you print a test page and does it print correctly? Is the problem only with Word or with any files that you print? Does it work if you try a different printer?
-- Stefan Blom Microsoft Word MVP
"Inga" wrote:
| Quote: | some one I really need help my printer do not print black text just in colors and I am not out of black ink and he print image what is wrong? |
|
| |
| | | Inga |  |
| Posted: Thu Sep 18, 2008 12:37 pm Post subject: RE: do not print black text just image and text in colors |  |
I did nozzle check and the printer do print in black but if I try to print from word black text the page will be empty but if I look at the document in printer preview I can see the text but it will not print out.
"Stefan Blom" wrote:
| Quote: | This is difficult to trouble-shoot from a distance, obviously. Can you print a test page and does it print correctly? Is the problem only with Word or with any files that you print? Does it work if you try a different printer?
-- Stefan Blom Microsoft Word MVP
"Inga" wrote:
some one I really need help my printer do not print black text just in colors and I am not out of black ink and he print image what is wrong? |
|
| |
| | | Inga |  |
| Posted: Thu Sep 18, 2008 12:43 pm Post subject: RE: do not print black text just image and text in colors |  |
It will not print text from power p - wordpad or any software I have and I can not try another printer
"Inga" wrote:
| Quote: | I did nozzle check and the printer do print in black but if I try to print from word black text the page will be empty but if I look at the document in printer preview I can see the text but it will not print out.
"Stefan Blom" wrote:
This is difficult to trouble-shoot from a distance, obviously. Can you print a test page and does it print correctly? Is the problem only with Word or with any files that you print? Does it work if you try a different printer?
-- Stefan Blom Microsoft Word MVP
"Inga" wrote:
some one I really need help my printer do not print black text just in colors and I am not out of black ink and he print image what is wrong? |
|
| |
| | | Graham Mayor |  |
| Posted: Fri Sep 19, 2008 3:54 am Post subject: Re: do not print black text just image and text in colors |  |
| |  | |
See if there's a printer driver update available from the manufacturer or a standard Microsoft driver available within your operation system.
-- <>>< ><<> ><<> <>>< ><<> <>>< <>><<> Graham Mayor - Word MVP
My web site LINK Word MVP web site LINK <>>< ><<> ><<> <>>< ><<> <>>< <>><<>
Inga wrote:
| Quote: | It will not print text from power p - wordpad or any software I have and I can not try another printer
"Inga" wrote:
I did nozzle check and the printer do print in black but if I try to print from word black text the page will be empty but if I look at the document in printer preview I can see the text but it will not print out.
"Stefan Blom" wrote:
This is difficult to trouble-shoot from a distance, obviously. Can you print a test page and does it print correctly? Is the problem only with Word or with any files that you print? Does it work if you try a different printer?
-- Stefan Blom Microsoft Word MVP
"Inga" wrote:
some one I really need help my printer do not print black text just in colors and I am not out of black ink and he print image what is wrong? |
|
| |
| | | Inga |  |
| Posted: Fri Sep 19, 2008 11:20 am Post subject: Re: do not print black text just image and text in colors |  |
| |  | |
all my driver are up to date I did print black text 3 weeks ago and nothing was wrong but when I try to print 2 days later the printer did not print any black text
"Graham Mayor" wrote:
| Quote: | See if there's a printer driver update available from the manufacturer or a standard Microsoft driver available within your operation system.
--
Graham Mayor - Word MVP
My web site LINK Word MVP web site LINK
Inga wrote: It will not print text from power p - wordpad or any software I have and I can not try another printer
"Inga" wrote:
I did nozzle check and the printer do print in black but if I try to print from word black text the page will be empty but if I look at the document in printer preview I can see the text but it will not print out.
"Stefan Blom" wrote:
This is difficult to trouble-shoot from a distance, obviously. Can you print a test page and does it print correctly? Is the problem only with Word or with any files that you print? Does it work if you try a different printer?
-- Stefan Blom Microsoft Word MVP
"Inga" wrote:
some one I really need help my printer do not print black text just in colors and I am not out of black ink and he print image what is wrong?
|
|
| |
|
|