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do not print black text just image and text in colors

 
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Inga
PostPosted: Mon Sep 15, 2008 8:12 am    Post subject: do not print black text just image and text in colors
       
some one I really need help
my printer do not print black text just in colors and I am not out of black
ink and he print image what is wrong?
 

 
Stefan Blom
PostPosted: Thu Sep 18, 2008 7:20 am    Post subject: RE: do not print black text just image and text in colors
       
This is difficult to trouble-shoot from a distance, obviously. Can you print
a test page and does it print correctly? Is the problem only with Word or
with any files that you print? Does it work if you try a different printer?

--
Stefan Blom
Microsoft Word MVP


"Inga" wrote:

Quote:
some one I really need help
my printer do not print black text just in colors and I am not out of black
ink and he print image what is wrong?
 

 
Inga
PostPosted: Thu Sep 18, 2008 12:37 pm    Post subject: RE: do not print black text just image and text in colors
       
I did nozzle check and the printer do print in black but if I try to print
from word black text the page will be empty but if I look at the document in
printer preview I can see the text but it will not print out.

"Stefan Blom" wrote:

Quote:
This is difficult to trouble-shoot from a distance, obviously. Can you print
a test page and does it print correctly? Is the problem only with Word or
with any files that you print? Does it work if you try a different printer?

--
Stefan Blom
Microsoft Word MVP


"Inga" wrote:

some one I really need help
my printer do not print black text just in colors and I am not out of black
ink and he print image what is wrong?
 

 
Inga
PostPosted: Thu Sep 18, 2008 12:43 pm    Post subject: RE: do not print black text just image and text in colors
       
It will not print text from power p - wordpad or any software I have and I
can not try another printer

"Inga" wrote:

Quote:
I did nozzle check and the printer do print in black but if I try to print
from word black text the page will be empty but if I look at the document in
printer preview I can see the text but it will not print out.

"Stefan Blom" wrote:

This is difficult to trouble-shoot from a distance, obviously. Can you print
a test page and does it print correctly? Is the problem only with Word or
with any files that you print? Does it work if you try a different printer?

--
Stefan Blom
Microsoft Word MVP


"Inga" wrote:

some one I really need help
my printer do not print black text just in colors and I am not out of black
ink and he print image what is wrong?
 

 
Graham Mayor
PostPosted: Fri Sep 19, 2008 3:54 am    Post subject: Re: do not print black text just image and text in colors
       
See if there's a printer driver update available from the manufacturer or a
standard Microsoft driver available within your operation system.

--
<>>< ><<> ><<> <>>< ><<> <>>< <>><<>
Graham Mayor - Word MVP

My web site LINK
Word MVP web site LINK
<>>< ><<> ><<> <>>< ><<> <>>< <>><<>


Inga wrote:
Quote:
It will not print text from power p - wordpad or any software I have
and I can not try another printer

"Inga" wrote:

I did nozzle check and the printer do print in black but if I try
to print from word black text the page will be empty but if I look
at the document in printer preview I can see the text but it will
not print out.

"Stefan Blom" wrote:

This is difficult to trouble-shoot from a distance, obviously. Can
you print a test page and does it print correctly? Is the problem
only with Word or with any files that you print? Does it work if
you try a different printer?

--
Stefan Blom
Microsoft Word MVP


"Inga" wrote:

some one I really need help
my printer do not print black text just in colors and I am not out
of black ink and he print image what is wrong?
 

 
Inga
PostPosted: Fri Sep 19, 2008 11:20 am    Post subject: Re: do not print black text just image and text in colors
       
all my driver are up to date I did print black text 3 weeks ago and nothing
was wrong but when I try to print 2 days later the printer did not print any
black text

"Graham Mayor" wrote:

Quote:
See if there's a printer driver update available from the manufacturer or a
standard Microsoft driver available within your operation system.

--

Graham Mayor - Word MVP

My web site LINK
Word MVP web site LINK



Inga wrote:
It will not print text from power p - wordpad or any software I have
and I can not try another printer

"Inga" wrote:

I did nozzle check and the printer do print in black but if I try
to print from word black text the page will be empty but if I look
at the document in printer preview I can see the text but it will
not print out.

"Stefan Blom" wrote:

This is difficult to trouble-shoot from a distance, obviously. Can
you print a test page and does it print correctly? Is the problem
only with Word or with any files that you print? Does it work if
you try a different printer?

--
Stefan Blom
Microsoft Word MVP


"Inga" wrote:

some one I really need help
my printer do not print black text just in colors and I am not out
of black ink and he print image what is wrong?


 

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