|  | XP Updates cannot be installed | | |
| | | Alberto |  |
|  Posted: Sun Sep 07, 2008 12:37 am Post subject: XP Updates cannot be installed |  |
I am running XP Home and recently have been unable to install a number of
updates. They seem to be security related; when automatic updates finishes it
displays the list that cannot be installed.
I read here that sometimes it works to download each update separately
directly for the site and bypass automatic updates. I tried that today and
failed and got the message that I should check the Cryptographic Service. It
is set to automatic but not started. I tried to start it and got the error
message: *Error 2: The system cannot find the file specified.*
The path to the executable for the service reads;
*C:\WINDOWS\system32\svchost.exe -k netsvcs*
When I check through Task Manager svchost.exe is running in the Local
Service, on the Network Service (twice) and the System.
Any suggestions would be welcome.
Thank you |
| |
| | | ridgerunner | |
| | Posted: Sun Sep 07, 2008 1:49 am Post subject: RE: XP Updates cannot be installed | |
| |  | |
Method 1 from LINK just worked for me. I
am running Windows XP Professional and had just installed SP3 after
formatting my hard drive and re-loading. Good luck!
"Alberto" wrote:
| Quote: | I am running XP Home and recently have been unable to install a number of
updates. They seem to be security related; when automatic updates finishes it
displays the list that cannot be installed.
I read here that sometimes it works to download each update separately
directly for the site and bypass automatic updates. I tried that today and
failed and got the message that I should check the Cryptographic Service. It
is set to automatic but not started. I tried to start it and got the error
message: *Error 2: The system cannot find the file specified.*
The path to the executable for the service reads;
*C:\WINDOWS\system32\svchost.exe -k netsvcs*
When I check through Task Manager svchost.exe is running in the Local
Service, on the Network Service (twice) and the System.
Any suggestions would be welcome.
Thank you |
|
| |
| | | Alberto | |
| | Posted: Sun Sep 07, 2008 4:06 am Post subject: RE: XP Updates cannot be installed | |
| | | |
Thanks, but I tried that last week. Tried it agin just now. I still have no
Cryptographic Service available. It won't start as per below.
"ridgerunner" wrote:
| Quote: | Method 1 from LINK just worked for me. I
am running Windows XP Professional and had just installed SP3 after
formatting my hard drive and re-loading. Good luck!
"Alberto" wrote:
I am running XP Home and recently have been unable to install a number of
updates. They seem to be security related; when automatic updates finishes it
displays the list that cannot be installed.
I read here that sometimes it works to download each update separately
directly for the site and bypass automatic updates. I tried that today and
failed and got the message that I should check the Cryptographic Service. It
is set to automatic but not started. I tried to start it and got the error
message: *Error 2: The system cannot find the file specified.*
The path to the executable for the service reads;
*C:\WINDOWS\system32\svchost.exe -k netsvcs*
When I check through Task Manager svchost.exe is running in the Local
Service, on the Network Service (twice) and the System.
Any suggestions would be welcome.
Thank you |
|
| |
| | | PA Bear [MS MVP] | |
| | Posted: Sun Sep 07, 2008 4:53 am Post subject: Re: XP Updates cannot be installed | |
| | | |
Judging by the ever-increasing number of posts here in the past few months
that are similar to yours, the behavior may be due to a Vundo-ZLOB-SDBot
infection, all protected by a rootkit infection.
Unexplained computer behavior may be caused by deceptive software
LINK
Run a thorough check for hijackware, including posting your hijackthis log
to an appropriate forum.
Checking for/Help with Hijackware
LINK
LINK
LINK
LINK
LINK
LINK
LINK
LINK
LINK
LINK
When all else fails, HijackThis v2.0.2
(http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use (in
conjuction with some other utilities). HijackThis will NOT fix anything on
its own, but it will help you to both identify and remove any
hijackware/spyware with assistance from an expert. **Post your log to
LINK
LINK
LINK or other appropriate forums for review
by an expert in such matters, not here.**
If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.
==========================================
Start a free Windows Update support incident request:
LINK
Support for Windows Update:
LINK
For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin LINK
DTS-L LINK
Alberto wrote:
| Quote: | Thanks, but I tried that last week. Tried it agin just now. I still have
no
Cryptographic Service available. It won't start as per below.
"ridgerunner" wrote:
Method 1 from LINK just worked for me.
I
am running Windows XP Professional and had just installed SP3 after
formatting my hard drive and re-loading. Good luck!
"Alberto" wrote:
I am running XP Home and recently have been unable to install a number
of
updates. They seem to be security related; when automatic updates
finishes it displays the list that cannot be installed.
I read here that sometimes it works to download each update separately
directly for the site and bypass automatic updates. I tried that today
and
failed and got the message that I should check the Cryptographic
Service.
It is set to automatic but not started. I tried to start it and got the
error message: *Error 2: The system cannot find the file specified.*
The path to the executable for the service reads;
*C:\WINDOWS\system32\svchost.exe -k netsvcs*
When I check through Task Manager svchost.exe is running in the Local
Service, on the Network Service (twice) and the System.
Any suggestions would be welcome.
Thank you |
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