|  | Windows Vista and Error 80072efd |  | |
| | | WER4GZS |  |
| Posted: Wed Jul 16, 2008 4:54 pm Post subject: Windows Vista and Error 80072efd |  |
I have read the help for this error; however, the instructions are for Windows XP or previous versions. What I did understand from that help did not fix my problem. I have had no problems with Windows Update until 3 days ago so it was not my Trend firewall unless an update to Trend somehow messed up my Windows Update. This happened while trying to install Cumulative Update for Media Center for Windows Vista (KB950126) and I received the failed install with error 80240016 - Windows Update is currently installing other updates. Windows Update is not installing anything on my computer. So when I go to check for updates it returns the error 80072efd. Im confused and need help getting this resolved. Please, anyone?? |
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| | | PA Bear [MS MVP] |  |
| Posted: Thu Jul 17, 2008 5:22 pm Post subject: Re: Windows Vista and Error 80072efd |  |
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You may receive an..."Error 0x80072EFD"...error message when you try to use the Windows Update Web site or the Microsoft Update Web site: LINK
======================= Tip: Temporarily disable real-time protection by your anti-virus and/or anti-spyware applications (e.g., CounterSpy, Spysweeper, Spybot, AVG Anti-Spyware) and/or any third-party firewall (e.g., ZA) before attempting to install the update(s). If you disable a third-party firewall, do NOT connect to the internet without having the Windows Firewall enabled! =======================
Start a free Windows Update support incident request: LINK
Support for Windows Update: LINK
For home users, no-charge support is available by calling 1-866-PCSAFETY in the United States and in Canada or by contacting your local Microsoft subsidiary. There is no-charge for support calls that are associated with security updates. When you call, clearly state that your problem is related to a Security Update and cite the update's KB number.
For more information about how to contact your local Microsoft subsidiary for security update support issues, visit the International Support Web site: LINK
For enterprise customers, support for security updates is available through your usual support contacts. -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE, OE, Security, Shell/User) AumHa VSOP & Admin; DTS-L.net
WER4GZS wrote:
| Quote: | I have read the help for this error; however, the instructions are for Windows XP or previous versions. What I did understand from that help did not fix my problem. I have had no problems with Windows Update until 3 days ago so it was not my Trend firewall unless an update to Trend somehow messed up my Windows Update. This happened while trying to install Cumulative Update for Media Center for Windows Vista (KB950126) and I received the failed install with error 80240016 - Windows Update is currently installing other updates. Windows Update is not installing anything on my computer. So when I go to check for updates it returns the error 80072efd. Im confused and need help getting this resolved. Please, anyone?? |
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| | | WER4GZS |  |
| Posted: Mon Jul 21, 2008 2:39 pm Post subject: Re: Windows Vista and Error 80072efd |  |
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I did disable my firewall, however, it still did not correct the problem.
"PA Bear [MS MVP]" wrote:
| Quote: | You may receive an..."Error 0x80072EFD"...error message when you try to use the Windows Update Web site or the Microsoft Update Web site: LINK
======================= Tip: Temporarily disable real-time protection by your anti-virus and/or anti-spyware applications (e.g., CounterSpy, Spysweeper, Spybot, AVG Anti-Spyware) and/or any third-party firewall (e.g., ZA) before attempting to install the update(s). If you disable a third-party firewall, do NOT connect to the internet without having the Windows Firewall enabled! =======================
Start a free Windows Update support incident request: LINK
Support for Windows Update: LINK
For home users, no-charge support is available by calling 1-866-PCSAFETY in the United States and in Canada or by contacting your local Microsoft subsidiary. There is no-charge for support calls that are associated with security updates. When you call, clearly state that your problem is related to a Security Update and cite the update's KB number.
For more information about how to contact your local Microsoft subsidiary for security update support issues, visit the International Support Web site: LINK
For enterprise customers, support for security updates is available through your usual support contacts. -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE, OE, Security, Shell/User) AumHa VSOP & Admin; DTS-L.net
WER4GZS wrote: I have read the help for this error; however, the instructions are for Windows XP or previous versions. What I did understand from that help did not fix my problem. I have had no problems with Windows Update until 3 days ago so it was not my Trend firewall unless an update to Trend somehow messed up my Windows Update. This happened while trying to install Cumulative Update for Media Center for Windows Vista (KB950126) and I received the failed install with error 80240016 - Windows Update is currently installing other updates. Windows Update is not installing anything on my computer. So when I go to check for updates it returns the error 80072efd. Im confused and need help getting this resolved. Please, anyone??
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| | | PA Bear [MS MVP] |  |
| Posted: Mon Jul 21, 2008 2:55 pm Post subject: Re: Windows Vista and Error 80072efd |  |
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And did you open a free Support Incident or didn't you bother to read that far?
WER4GZS wrote:
| Quote: | I did disable my firewall, however, it still did not correct the problem.
"PA Bear [MS MVP]" wrote:
You may receive an..."Error 0x80072EFD"...error message when you try to use the Windows Update Web site or the Microsoft Update Web site: LINK
======================= Tip: Temporarily disable real-time protection by your anti-virus and/or anti-spyware applications (e.g., CounterSpy, Spysweeper, Spybot, AVG Anti-Spyware) and/or any third-party firewall (e.g., ZA) before attempting to install the update(s). If you disable a third-party firewall, do NOT connect to the internet without having the Windows Firewall enabled! =======================
Start a free Windows Update support incident request: LINK
Support for Windows Update: LINK
For home users, no-charge support is available by calling 1-866-PCSAFETY in the United States and in Canada or by contacting your local Microsoft subsidiary. There is no-charge for support calls that are associated with security updates. When you call, clearly state that your problem is related to a Security Update and cite the update's KB number.
For more information about how to contact your local Microsoft subsidiary for security update support issues, visit the International Support Web site: LINK
For enterprise customers, support for security updates is available through your usual support contacts. -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE, OE, Security, Shell/User) AumHa VSOP & Admin; DTS-L.net
WER4GZS wrote: I have read the help for this error; however, the instructions are for Windows XP or previous versions. What I did understand from that help did not fix my problem. I have had no problems with Windows Update until 3 days ago so it was not my Trend firewall unless an update to Trend somehow messed up my Windows Update. This happened while trying to install Cumulative Update for Media Center for Windows Vista (KB950126) and I received the failed install with error 80240016 - Windows Update is currently installing other updates. Windows Update is not installing anything on my computer. So when I go to check for updates it returns the error 80072efd. Im confused and need help getting this resolved. Please, anyone?? |
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| | | WER4GZS |  |
| Posted: Wed Jul 23, 2008 2:17 pm Post subject: Re: Windows Vista and Error 80072efd |  |
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Yes, I did bother to read that far and yes, I did open one...thank you for your time.
"PA Bear [MS MVP]" wrote:
| Quote: | And did you open a free Support Incident or didn't you bother to read that far?
WER4GZS wrote: I did disable my firewall, however, it still did not correct the problem.
"PA Bear [MS MVP]" wrote:
You may receive an..."Error 0x80072EFD"...error message when you try to use the Windows Update Web site or the Microsoft Update Web site: LINK
======================= Tip: Temporarily disable real-time protection by your anti-virus and/or anti-spyware applications (e.g., CounterSpy, Spysweeper, Spybot, AVG Anti-Spyware) and/or any third-party firewall (e.g., ZA) before attempting to install the update(s). If you disable a third-party firewall, do NOT connect to the internet without having the Windows Firewall enabled! =======================
Start a free Windows Update support incident request: LINK
Support for Windows Update: LINK
For home users, no-charge support is available by calling 1-866-PCSAFETY in the United States and in Canada or by contacting your local Microsoft subsidiary. There is no-charge for support calls that are associated with security updates. When you call, clearly state that your problem is related to a Security Update and cite the update's KB number.
For more information about how to contact your local Microsoft subsidiary for security update support issues, visit the International Support Web site: LINK
For enterprise customers, support for security updates is available through your usual support contacts. -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE, OE, Security, Shell/User) AumHa VSOP & Admin; DTS-L.net
WER4GZS wrote: I have read the help for this error; however, the instructions are for Windows XP or previous versions. What I did understand from that help did not fix my problem. I have had no problems with Windows Update until 3 days ago so it was not my Trend firewall unless an update to Trend somehow messed up my Windows Update. This happened while trying to install Cumulative Update for Media Center for Windows Vista (KB950126) and I received the failed install with error 80240016 - Windows Update is currently installing other updates. Windows Update is not installing anything on my computer. So when I go to check for updates it returns the error 80072efd. Im confused and need help getting this resolved. Please, anyone??
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| | | PA Bear [MS MVP] |  |
| Posted: Wed Jul 23, 2008 3:02 pm Post subject: Re: Windows Vista and Error 80072efd |  |
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YW. Keep us posted, please.
WER4GZS wrote:
| Quote: | Yes, I did bother to read that far and yes, I did open one...thank you for your time.
"PA Bear [MS MVP]" wrote:
And did you open a free Support Incident or didn't you bother to read that far?
WER4GZS wrote: I did disable my firewall, however, it still did not correct the problem.
"PA Bear [MS MVP]" wrote:
You may receive an..."Error 0x80072EFD"...error message when you try to use the Windows Update Web site or the Microsoft Update Web site: LINK
======================= Tip: Temporarily disable real-time protection by your anti-virus and/or anti-spyware applications (e.g., CounterSpy, Spysweeper, Spybot, AVG Anti-Spyware) and/or any third-party firewall (e.g., ZA) before attempting to install the update(s). If you disable a third-party firewall, do NOT connect to the internet without having the Windows Firewall enabled! =======================
Start a free Windows Update support incident request: LINK
Support for Windows Update: LINK
For home users, no-charge support is available by calling 1-866-PCSAFETY in the United States and in Canada or by contacting your local Microsoft subsidiary. There is no-charge for support calls that are associated with security updates. When you call, clearly state that your problem is related to a Security Update and cite the update's KB number.
For more information about how to contact your local Microsoft subsidiary for security update support issues, visit the International Support Web site: LINK
For enterprise customers, support for security updates is available through your usual support contacts. -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE, OE, Security, Shell/User) AumHa VSOP & Admin; DTS-L.net
WER4GZS wrote: I have read the help for this error; however, the instructions are for Windows XP or previous versions. What I did understand from that help did not fix my problem. I have had no problems with Windows Update until 3 days ago so it was not my Trend firewall unless an update to Trend somehow messed up my Windows Update. This happened while trying to install Cumulative Update for Media Center for Windows Vista (KB950126) and I received the failed install with error 80240016 - Windows Update is currently installing other updates. Windows Update is not installing anything on my computer. So when I go to check for updates it returns the error 80072efd. Im confused and need help getting this resolved. Please, anyone?? |
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