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Urgent! No Internet

 
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Ben Stevenson
PostPosted: Tue Aug 26, 2008 12:17 pm    Post subject: Urgent! No Internet
       
I need help urgently. I have XP Professional and IE6. As I opened my laptop
just now, there is no internet at all. I normally click the Yahoo Finance on
my Quick Launch to monitor my US Stocks. But I get the window saying that
the file cannot be found.

I also have the MSN Moneycentral icon on my quick launch, but I get the same
result. On my desktop is the original Internet Explorer icon. Clicking that
also produces the same result.

Looks like my internet connection is completely gone. The other computers in
the home all work fine. Would appreciate immediate help on how to restore
back my internet connection.
Thanks
 

 
PA Bear [MS MVP]
PostPosted: Tue Aug 26, 2008 12:44 pm    Post subject: Re: Urgent! No Internet
       
What anti-virus application or security suite is installed? What
anti-spyware applications (other than Defender)? What third-party firewall
(if any)?

How to troubleshoot network connectivity problems in Internet Explorer
[ignore APPLIES TO section if you're not running Vista or IE7]
LINK
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin LINK
DTS-L LINK

Ben Stevenson wrote:
Quote:
I need help urgently. I have XP Professional and IE6. As I opened my
laptop
just now, there is no internet at all. I normally click the Yahoo Finance
on
my Quick Launch to monitor my US Stocks. But I get the window saying that
the file cannot be found.

I also have the MSN Moneycentral icon on my quick launch, but I get the
same
result. On my desktop is the original Internet Explorer icon. Clicking
that
also produces the same result.

Looks like my internet connection is completely gone. The other computers
in
the home all work fine. Would appreciate immediate help on how to restore
back my internet connection.
Thanks
 

 
nass
PostPosted: Tue Aug 26, 2008 6:33 pm    Post subject: RE: Urgent! No Internet
       
"Ben Stevenson" wrote:

Quote:
I need help urgently. I have XP Professional and IE6. As I opened my laptop
just now, there is no internet at all. I normally click the Yahoo Finance on
my Quick Launch to monitor my US Stocks. But I get the window saying that
the file cannot be found.

I also have the MSN Moneycentral icon on my quick launch, but I get the same
result. On my desktop is the original Internet Explorer icon. Clicking that
also produces the same result.

Looks like my internet connection is completely gone. The other computers in
the home all work fine. Would appreciate immediate help on how to restore
back my internet connection.
Thanks

Is this wireless connection?

Scan for malware from here:
SuperAntispyware - Free
LINK

on the Run command type in:
ipconfig /flushdns click [OK]
ipconfig /renew click [OK]
netsh winsock reset click [OK]
Reboot your machine and see if you can access any website/link easily and
without the cannot connect error message.
or this tool (winsock-Fix) from here:
LINK
Reboot your machine and see if the webpages will display.

How to troubleshoot network connectivity problems in Internet Explorer
LINK

HTH
nass
----
LINK
 

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