|  | Shutdwn FATAL: WUCheckForUpdatesAtShutdown failed, hr=80240F | | |
| | | BeeGee |  |
|  Posted: Mon Jul 21, 2008 3:29 pm Post subject: Shutdwn FATAL: WUCheckForUpdatesAtShutdown failed, hr=80240F |  |
| |  | |
Hi,
Running Windows XP SP2 with all available SP2 updates, each time I boot or
reboot my PC, windowsupdate.log records the following (apparent) error
message:
2008-07-21 11:47:21:687 1020 414 Misc
=========== Logging initialized (build: 7.0.6000.381, tz: -0500)
===========
2008-07-21 11:47:21:687 1020 414 Misc = Process: C:\WINDOWS\Explorer.EXE
2008-07-21 11:47:21:687 1020 414 Misc = Module:
C:\WINDOWS\system32\wuaueng.dll
2008-07-21 11:47:21:687 1020 414 Shutdwn Install at shutdown: no updates to
install
2008-07-21 11:47:21:687 1020 414 Shutdwn FATAL: WUCheckForUpdatesAtShutdown
failed, hr=80240FFF
2008-07-21 11:47:27:375 432 760 Misc
=========== Logging initialized (build: 7.0.6000.381, tz: -0500)
===========
2008-07-21 11:47:27:375 432 760 Misc = Process:
\??\C:\WINDOWS\system32\winlogon.exe
2008-07-21 11:47:27:375 432 760 Misc = Module:
C:\WINDOWS\system32\wuaueng.dll
2008-07-21 11:47:27:375 432 760 Shutdwn FATAL: WUAutoUpdateAtShutdown
failed, hr=80240FFF
I prefer to manually update Windows XP at
LINK so the
following Windows XP Services are 'Disabled' when I am not updating:
- Automatic Updates (wuauserv)
- Background Intelligent Transfer Service (BITS)
However, when I do update, at MS' update website, I set 'Automatic Updates'
to Automatic (and Start the service) and I set 'Background Intelligent
Transfer Service' to Manual (and if there are updates available, it starts
itself and sets Automatic). When finished, if rebooting is required (after
rebooting) or if rebooting is not required, I return both service to
'Disabled.'
Using Windows Firewall, with no anti-virus software running, as a 56K
dial-up user, home PC, single user, no home network, the remaining Windows
XP SP2 services are set as follows:
AUTOMATIC
| Quote: | Cryptographic Services
DCOM Server Process Launcher
Event Log
Plug and Play
Print Spooler
Protected Storage
Remote Procedure Call (RPC)
Security Accounts Manager
Security Center
Server
Shell Hardware Detection
System Event Notification
Task Scheduler
User Profile Hive Cleanup
Windows Audio
Windows Firewall/Internet Connection Sharing (ICS)
Windows Management Instrumentation
|
DISABLED
| Quote: | Alerter
Automatic Updates
Background Intelligent Transfer Service
Clipbook
Computer Browser
DHCP Client
DNS Client
Error Reporting Service
Fast User Switching Compatibility
Human Interface Device Access
IMAPI CD-Burning COM Service (use Nero)
Indexing Service
IPSEC Services
Messenger
Net Logon
NetMeeting Remote Desktop Sharing
Network DDE
Network DDE DSDM
Performance Logs and Alerts [ - - disabled Performance Counters via
Extensible Counter Tool - - ]
Portable Media Serial Number Service
QoS RSVP
Remote Access Auto Connection Manager
Remote Desktop Help Session Manager
Routing and Remote Access
Secondary Logon
Smart Card
SSDP Discovery Service
System Restore Service
TCP/IP NetBIOS Helper
Terminal Services
Themes
Uninterruptible Power Supply
Universal Plug and Play Device Host
WebClient
Windows Time
Wireless Zero Configuration
|
MANUAL
| Quote: | .NET Runtime Optimization Service V2.0.5.0727_X86
Application Layer Gateway Service
ASP.NET State Service
COM+ Event System
COM+ System Application
Distributed Link Tracking Client
Distributed Transaction Coordinator
Help and Support
HTTP SSL
Logical Disk Manager
Logical Disk Manager Administration Service
MS Software Shadow Copy Provider
Network Connections
Network Location Awareness (NLA)
Network Provisioning Service
NT LM Security Support Provider
Remote Access Connection Manager
Remote Procedure Call (RPC) Locator
Removable Storage
Telephony
Volume Shadow Copy
Windows Image Acquisition (WIA)
Windows Installer
Windows User Mode Driver Framework
WMI Performance Adapter
Workstation
|
How do I correct my system to eliminate the (apparent) errors from
happening, and subsequently being recorded in windowsupdate.log?
Many thanks,
BG |
| |
| | | PA Bear [MS MVP] | |
| | Posted: Mon Jul 21, 2008 4:17 pm Post subject: Re: Shutdwn FATAL: WUCheckForUpdatesAtShutdown failed, hr=80 | |
| | | |
1. Set both Automatic Updates and BITS (Background Intelligent Transfer
Service) to Automatic and try again.
2. See this related KB article (ignore the title and Symptoms section,
including the Errors): LINK
=> Do NOT ignore "Step 3: Disable software accelerator programs"!!
3. See this recent & related discussion:
LINK
4. Last but not least:
Start a free Windows Update support incident request:
LINK
Support for Windows Update:
LINK
For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates.
For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site: LINK
For enterprise customers, support for security updates is available through
your usual support contacts.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.net
BeeGee wrote:
| Quote: | Hi,
Running Windows XP SP2 with all available SP2 updates, each time I boot or
reboot my PC, windowsupdate.log records the following (apparent) error
message:
2008-07-21 11:47:21:687 1020 414 Misc
=========== Logging initialized (build: 7.0.6000.381, tz: -0500)
===========
2008-07-21 11:47:21:687 1020 414 Misc = Process: C:\WINDOWS\Explorer.EXE
2008-07-21 11:47:21:687 1020 414 Misc = Module:
C:\WINDOWS\system32\wuaueng.dll
2008-07-21 11:47:21:687 1020 414 Shutdwn Install at shutdown: no updates
to
install
2008-07-21 11:47:21:687 1020 414 Shutdwn FATAL:
WUCheckForUpdatesAtShutdown
failed, hr=80240FFF
2008-07-21 11:47:27:375 432 760 Misc
=========== Logging initialized (build: 7.0.6000.381, tz: -0500)
===========
2008-07-21 11:47:27:375 432 760 Misc = Process:
\??\C:\WINDOWS\system32\winlogon.exe
2008-07-21 11:47:27:375 432 760 Misc = Module:
C:\WINDOWS\system32\wuaueng.dll
2008-07-21 11:47:27:375 432 760 Shutdwn FATAL: WUAutoUpdateAtShutdown
failed, hr=80240FFF
I prefer to manually update Windows XP at
LINK so the
following Windows XP Services are 'Disabled' when I am not updating:
- Automatic Updates (wuauserv)
- Background Intelligent Transfer Service (BITS)
However, when I do update, at MS' update website, I set 'Automatic
Updates'
to Automatic (and Start the service) and I set 'Background Intelligent
Transfer Service' to Manual (and if there are updates available, it starts
itself and sets Automatic). When finished, if rebooting is required
(after
rebooting) or if rebooting is not required, I return both service to
'Disabled.'
Using Windows Firewall, with no anti-virus software running, as a 56K
dial-up user, home PC, single user, no home network, the remaining Windows
XP SP2 services are set as follows:
AUTOMATIC
Cryptographic Services
DCOM Server Process Launcher
Event Log
Plug and Play
Print Spooler
Protected Storage
Remote Procedure Call (RPC)
Security Accounts Manager
Security Center
Server
Shell Hardware Detection
System Event Notification
Task Scheduler
User Profile Hive Cleanup
Windows Audio
Windows Firewall/Internet Connection Sharing (ICS)
Windows Management Instrumentation
DISABLED
Alerter
Automatic Updates
Background Intelligent Transfer Service
Clipbook
Computer Browser
DHCP Client
DNS Client
Error Reporting Service
Fast User Switching Compatibility
Human Interface Device Access
IMAPI CD-Burning COM Service (use Nero)
Indexing Service
IPSEC Services
Messenger
Net Logon
NetMeeting Remote Desktop Sharing
Network DDE
Network DDE DSDM
Performance Logs and Alerts [ - - disabled Performance Counters via
Extensible Counter Tool - - ]
Portable Media Serial Number Service
QoS RSVP
Remote Access Auto Connection Manager
Remote Desktop Help Session Manager
Routing and Remote Access
Secondary Logon
Smart Card
SSDP Discovery Service
System Restore Service
TCP/IP NetBIOS Helper
Terminal Services
Themes
Uninterruptible Power Supply
Universal Plug and Play Device Host
WebClient
Windows Time
Wireless Zero Configuration
MANUAL
.NET Runtime Optimization Service V2.0.5.0727_X86
Application Layer Gateway Service
ASP.NET State Service
COM+ Event System
COM+ System Application
Distributed Link Tracking Client
Distributed Transaction Coordinator
Help and Support
HTTP SSL
Logical Disk Manager
Logical Disk Manager Administration Service
MS Software Shadow Copy Provider
Network Connections
Network Location Awareness (NLA)
Network Provisioning Service
NT LM Security Support Provider
Remote Access Connection Manager
Remote Procedure Call (RPC) Locator
Removable Storage
Telephony
Volume Shadow Copy
Windows Image Acquisition (WIA)
Windows Installer
Windows User Mode Driver Framework
WMI Performance Adapter
Workstation
How do I correct my system to eliminate the (apparent) errors from
happening, and subsequently being recorded in windowsupdate.log?
Many thanks,
BG |
|
| |
| | | MowGreen [MVP] | |
| | Posted: Mon Jul 21, 2008 6:30 pm Post subject: Re: Shutdwn FATAL: WUCheckForUpdatesAtShutdown failed, hr=80 | |
| | | |
Enable the following service, reboot, and see if the errors appear in
the WU.log.
If no errors, disable them one at a time, in the order they're listed,
until you find which one is causing the error to appear :
DNS Client
IPSEC Services
TCP/IP NetBIOS Helper
WebClient
MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============
BeeGee wrote:
| Quote: | Hi,
Running Windows XP SP2 with all available SP2 updates, each time I boot or
reboot my PC, windowsupdate.log records the following (apparent) error
message:
2008-07-21 11:47:21:687 1020 414 Misc
=========== Logging initialized (build: 7.0.6000.381, tz: -0500)
===========
2008-07-21 11:47:21:687 1020 414 Misc = Process: C:\WINDOWS\Explorer.EXE
2008-07-21 11:47:21:687 1020 414 Misc = Module:
C:\WINDOWS\system32\wuaueng.dll
2008-07-21 11:47:21:687 1020 414 Shutdwn Install at shutdown: no updates to
install
2008-07-21 11:47:21:687 1020 414 Shutdwn FATAL: WUCheckForUpdatesAtShutdown
failed, hr=80240FFF
2008-07-21 11:47:27:375 432 760 Misc
=========== Logging initialized (build: 7.0.6000.381, tz: -0500)
===========
2008-07-21 11:47:27:375 432 760 Misc = Process:
\??\C:\WINDOWS\system32\winlogon.exe
2008-07-21 11:47:27:375 432 760 Misc = Module:
C:\WINDOWS\system32\wuaueng.dll
2008-07-21 11:47:27:375 432 760 Shutdwn FATAL: WUAutoUpdateAtShutdown
failed, hr=80240FFF
I prefer to manually update Windows XP at
LINK so the
following Windows XP Services are 'Disabled' when I am not updating:
- Automatic Updates (wuauserv)
- Background Intelligent Transfer Service (BITS)
However, when I do update, at MS' update website, I set 'Automatic Updates'
to Automatic (and Start the service) and I set 'Background Intelligent
Transfer Service' to Manual (and if there are updates available, it starts
itself and sets Automatic). When finished, if rebooting is required (after
rebooting) or if rebooting is not required, I return both service to
'Disabled.'
Using Windows Firewall, with no anti-virus software running, as a 56K
dial-up user, home PC, single user, no home network, the remaining Windows
XP SP2 services are set as follows:
AUTOMATIC
Cryptographic Services
DCOM Server Process Launcher
Event Log
Plug and Play
Print Spooler
Protected Storage
Remote Procedure Call (RPC)
Security Accounts Manager
Security Center
Server
Shell Hardware Detection
System Event Notification
Task Scheduler
User Profile Hive Cleanup
Windows Audio
Windows Firewall/Internet Connection Sharing (ICS)
Windows Management Instrumentation
DISABLED
Alerter
Automatic Updates
Background Intelligent Transfer Service
Clipbook
Computer Browser
DHCP Client
DNS Client
Error Reporting Service
Fast User Switching Compatibility
Human Interface Device Access
IMAPI CD-Burning COM Service (use Nero)
Indexing Service
IPSEC Services
Messenger
Net Logon
NetMeeting Remote Desktop Sharing
Network DDE
Network DDE DSDM
Performance Logs and Alerts [ - - disabled Performance Counters via
Extensible Counter Tool - - ]
Portable Media Serial Number Service
QoS RSVP
Remote Access Auto Connection Manager
Remote Desktop Help Session Manager
Routing and Remote Access
Secondary Logon
Smart Card
SSDP Discovery Service
System Restore Service
TCP/IP NetBIOS Helper
Terminal Services
Themes
Uninterruptible Power Supply
Universal Plug and Play Device Host
WebClient
Windows Time
Wireless Zero Configuration
MANUAL
.NET Runtime Optimization Service V2.0.5.0727_X86
Application Layer Gateway Service
ASP.NET State Service
COM+ Event System
COM+ System Application
Distributed Link Tracking Client
Distributed Transaction Coordinator
Help and Support
HTTP SSL
Logical Disk Manager
Logical Disk Manager Administration Service
MS Software Shadow Copy Provider
Network Connections
Network Location Awareness (NLA)
Network Provisioning Service
NT LM Security Support Provider
Remote Access Connection Manager
Remote Procedure Call (RPC) Locator
Removable Storage
Telephony
Volume Shadow Copy
Windows Image Acquisition (WIA)
Windows Installer
Windows User Mode Driver Framework
WMI Performance Adapter
Workstation
How do I correct my system to eliminate the (apparent) errors from
happening, and subsequently being recorded in windowsupdate.log?
Many thanks,
BG
|
|
| |
| | | BeeGee | |
| | Posted: Mon Jul 21, 2008 10:17 pm Post subject: Re: Shutdwn FATAL: WUCheckForUpdatesAtShutdown failed, hr=80 | |
Hello PA Bear, and thank you for your prompt and generous reply.  )
| Quote: | 1. Set both Automatic Updates and BITS (Background Intelligent Transfer
Service) to Automatic and try again.
|
Prior to posting, I did try this and there were a few more lines that
followed those included in my original post.
| Quote: | 2. See this related KB article (ignore the title and Symptoms section,
including the Errors): LINK
|
I shall review this and comment later.
| Quote: | => Do NOT ignore "Step 3: Disable software accelerator programs"!!
|
I do not have any accelerator programs installed.
| Quote: | 3. See this recent & related discussion:
LINK
|
I shall also review this and comment later.
| Quote: | 4. Last but not least:
Start a free Windows Update support incident request:
LINK
|
Understood.
Thanks again!!
Brianna ) |
| |
| | | BeeGee | |
| | Posted: Mon Jul 21, 2008 10:34 pm Post subject: Re: Shutdwn FATAL: WUCheckForUpdatesAtShutdown failed, hr=80 | |
| | | |
I will give your suggestions a try, MowGreen, but before I do, I have to say
that . . .
- there is no value enabling DNS, its merely a caching program that actually
slows my forward browsing down (where back browsing may be immediate, I can
set my browser cache to do the same without DNS' degrading effect on
resourses);
- I get errors with ISPSEC (dependent on DNS running);
- as a dial-up user, the TCP/IP driver does not like NetBIOS running over
it, and my ISP does not use NetBIOS or WINS; and
- WebClient is a USELESS service since I have no need or desire to modify
Internet-based files, and I find no negative effect or error message (of any
related type) associated with MS .NET Framework 1.1, 2.0 and their
respective SP1 service packs, and I do not use or run MS' Media Player,
Messenger, MSN Explorer, Media Player or NetMeeting.
All that being said, I will give your suggestions a try, and report back
with the conclusion(s).
BG
"MowGreen [MVP]" <mowgreen@nowandzen.com> wrote in message
news:e4o7XC36IHA.1468@TK2MSFTNGP05.phx.gbl...
| Quote: | Enable the following service, reboot, and see if the errors appear in the
WU.log.
If no errors, disable them one at a time, in the order they're listed,
until you find which one is causing the error to appear :
DNS Client
IPSEC Services
TCP/IP NetBIOS Helper
WebClient
MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
=============== |
|
| |
| | | PA Bear [MS MVP] | |
| | Posted: Tue Jul 22, 2008 4:35 pm Post subject: Re: Shutdwn FATAL: WUCheckForUpdatesAtShutdown failed, hr=80 | |
BeeGee wrote:
| Quote: | Reporting back . . .
2. See this related KB article (ignore the title and Symptoms section,
including the Errors): LINK
This KB article is irrelevant since, per my original posting, I have not
recieved an "Error 0x80072EE2," "Error 0x80072EE7," "Error 0x80072EFD,"
"Error 0x80072F76," or "Error 0x80072F78" error message trying to use the
Windows Update Web site.
snip |
What part of "ignore the title and Symptoms section, including the Errors"
don't you understand?
Instead of continuing to argue & reposting information, please open a free
support incident. Good luck.
--
~PA Bear |
| |
| | | Harry Johnston [MVP] | |
| | Posted: Tue Jul 22, 2008 9:42 pm Post subject: Re: CORRECTED . . . | |
BeeGee wrote:
| Quote: | 2008-07-21 12:56:41:921 424 264 Shutdwn FATAL: WUAutoUpdateAtShutdown
failed, hr=80240FFF
|
As I've alrady mentioned in your other thread, this is normal and (in the
absence of other symptoms) can be ignored.
Harry. |
| |
|
|
