|  | Service Pack 3 Installation Problems | | |
| | | G1811 |  |
|  Posted: Thu Aug 21, 2008 11:24 pm Post subject: Service Pack 3 Installation Problems |  |
| |  | |
After finally downloading the Service Pack 3 update, I now find myself unable
to install it. While scanning my computer, and copying files prior to the
actual installation, I always end up getting an error message saying that a
specific file is not where it's supposed to be. It's always a different
file. In addition, and I believe this is the main problem, along with the
error message, I am always knocked out of having Administrator priviledges.
My computer also acts strangely at this point, with me being unable to open
certain apps. In addition, when I shut down, instead of seeing the normal
blue shut down window with the icons, I get the old style gray drop down
menu. This has also happened after I've shut down my anti-virus program. I
am running XP Home edition, and am also the only user registered on this
computer. I am at wits end, because I have been trying to get this done for
several days now, and have been stuck on the install problem for the entire
day. |
| |
| | | PA Bear [MS MVP] | |
| | Posted: Fri Aug 22, 2008 2:47 am Post subject: Re: Service Pack 3 Installation Problems | |
| | | |
Post the complete (verbatim) error message(s).
=================================
How to troubleshoot an unsuccessful installation of WinXP SP3
LINK
WinXP SP3 - Read all prerequisites for a successful installation
LINK
Steps to take before you install WinXP SP3
LINK
Free unlimited installation and compatibility support is available for
Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
e-mail support is available only in the United States and Canada.
• US:
LINK
• CA:
LINK
• UK:
LINK
• AU:
LINK
• Other: LINK | select
Windows XP | select Windows XP Service Pack 3
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin LINK
DTS-L LINK
G1811 wrote:
| Quote: | After finally downloading the Service Pack 3 update, I now find myself
unable to install it. While scanning my computer, and copying files prior
to the actual installation, I always end up getting an error message
saying
that a specific file is not where it's supposed to be. It's always a
different file. In addition, and I believe this is the main problem,
along
with the error message, I am always knocked out of having Administrator
priviledges. My computer also acts strangely at this point, with me being
unable to open certain apps. In addition, when I shut down, instead of
seeing the normal blue shut down window with the icons, I get the old
style
gray drop down menu. This has also happened after I've shut down my
anti-virus program. I am running XP Home edition, and am also the only
user registered on this computer. I am at wits end, because I have been
trying to get this done for several days now, and have been stuck on the
install problem for the entire day. |
|
| |
| | | G1811 | |
| | Posted: Fri Aug 22, 2008 4:06 am Post subject: Re: Service Pack 3 Installation Problems | |
| | | |
Verbatim:
After starting the Intallation Wizard, and getting past "Performing
Inventory," but still in the middle of "Checking Product Key":
A window titled "Copy Error" pops up, containing the text:
"Setup cannot copy the file XXXXX.XXX
Ensure the location specified below is correct, or change it and insert
'Windows XP Service Pack 3 Source Files' in the drive you specify
Copy files from:
(beneath this is a drop box listing a drive address)"
I intentionally XXed out the file, because, as I stated in my original
message, the files have been different each time.
In addition, following this, as I cancelled out of the application, and
tried to retrieve the failure report, I received a window that started
"Please change your Internet Explorer security settings." It went on to ask
me to "enable userdata persistence for Internet Explorer." I already
checked, and userdate persistence is set to enable in my Internet Explorer.
This is connected to my original message where I somehow no longer have
Administrator privledges at that point. Just for giggles, I also tried to
open several apps on my desktop, with no response. Once again, I am the only
user registered to this computer, and I had to be registered in order to
attempt the install.
I should tell you, that in order to get the above information, I had to try
to update again, which not only required me to wait for the intial error, but
also screwed up my computer with the Administrator issue. I then attempted
to shut down my computer, because that's the only way I could get back on the
message board at that point. After initiating shutdown, I got the old gray
box shut down window, instead of the proper blue "Turn off computer" window.
I then attempted to shut down, and instead of getting the normal blue screen
shut down, I got a black screen with gray box. The gray box eventually went
away, and the computer stayed on. Usually, the computer eventually shuts
down from here, but on occasions such as these, it doesn't. At that point, I
then had to do the "old stand by," of hitting the power switch in the back of
my computer. That is one thing I neglected to mention in my original
message. Every now and then, my computer just quits after I lose
Administrator rights and attempt to shut down, and I have to just cut the
power.
"PA Bear [MS MVP]" wrote:
| Quote: | Post the complete (verbatim) error message(s).
=================================
How to troubleshoot an unsuccessful installation of WinXP SP3
LINK
WinXP SP3 - Read all prerequisites for a successful installation
LINK
Steps to take before you install WinXP SP3
LINK
Free unlimited installation and compatibility support is available for
Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
e-mail support is available only in the United States and Canada.
• US:
LINK
• CA:
LINK
• UK:
LINK
• AU:
LINK
• Other: LINK | select
Windows XP | select Windows XP Service Pack 3
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin LINK
DTS-L LINK
G1811 wrote:
After finally downloading the Service Pack 3 update, I now find myself
unable to install it. While scanning my computer, and copying files prior
to the actual installation, I always end up getting an error message
saying
that a specific file is not where it's supposed to be. It's always a
different file. In addition, and I believe this is the main problem,
along
with the error message, I am always knocked out of having Administrator
priviledges. My computer also acts strangely at this point, with me being
unable to open certain apps. In addition, when I shut down, instead of
seeing the normal blue shut down window with the icons, I get the old
style
gray drop down menu. This has also happened after I've shut down my
anti-virus program. I am running XP Home edition, and am also the only
user registered on this computer. I am at wits end, because I have been
trying to get this done for several days now, and have been stuck on the
install problem for the entire day.
|
|
| |
| | | Robert Aldwinckle | |
| | Posted: Fri Aug 22, 2008 12:25 pm Post subject: Re: Service Pack 3 Installation Problems | |
"G1811" <G1811@discussions.microsoft.com> wrote in message
news:F089E2B6-AFC7-4196-A08A-8CF6C9CF1D7B@microsoft.com...
| Quote: | Verbatim:
....
"Setup cannot copy the file XXXXX.XXX
|
Oh, really?...
--- |
| |
| | | PA Bear [MS MVP] | |
| | Posted: Fri Aug 22, 2008 2:54 pm Post subject: Re: Service Pack 3 Installation Problems | |
| | | |
Open a free support incident.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin LINK
DTS-L LINK
G1811 wrote:
| Quote: | Verbatim:
After starting the Intallation Wizard, and getting past "Performing
Inventory," but still in the middle of "Checking Product Key":
A window titled "Copy Error" pops up, containing the text:
"Setup cannot copy the file XXXXX.XXX
Ensure the location specified below is correct, or change it and insert
'Windows XP Service Pack 3 Source Files' in the drive you specify
Copy files from:
(beneath this is a drop box listing a drive address)"
I intentionally XXed out the file, because, as I stated in my original
message, the files have been different each time.
In addition, following this, as I cancelled out of the application, and
tried to retrieve the failure report, I received a window that started
"Please change your Internet Explorer security settings." It went on to
ask
me to "enable userdata persistence for Internet Explorer." I already
checked, and userdate persistence is set to enable in my Internet
Explorer.
This is connected to my original message where I somehow no longer have
Administrator privledges at that point. Just for giggles, I also tried to
open several apps on my desktop, with no response. Once again, I am the
only user registered to this computer, and I had to be registered in order
to attempt the install.
I should tell you, that in order to get the above information, I had to
try
to update again, which not only required me to wait for the intial error,
but also screwed up my computer with the Administrator issue. I then
attempted to shut down my computer, because that's the only way I could
get
back on the message board at that point. After initiating shutdown, I got
the old gray box shut down window, instead of the proper blue "Turn off
computer" window. I then attempted to shut down, and instead of getting
the
normal blue screen shut down, I got a black screen with gray box. The
gray
box eventually went away, and the computer stayed on. Usually, the
computer eventually shuts down from here, but on occasions such as these,
it doesn't. At that point, I then had to do the "old stand by," of
hitting
the power switch in the back of my computer. That is one thing I
neglected
to mention in my original message. Every now and then, my computer just
quits after I lose Administrator rights and attempt to shut down, and I
have to just cut the power.
"PA Bear [MS MVP]" wrote:
Post the complete (verbatim) error message(s).
=================================
How to troubleshoot an unsuccessful installation of WinXP SP3
LINK
WinXP SP3 - Read all prerequisites for a successful installation
LINK
Steps to take before you install WinXP SP3
LINK
Free unlimited installation and compatibility support is available for
Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
e-mail support is available only in the United States and Canada.
• US:
LINK
• CA:
LINK
• UK:
LINK
• AU:
LINK
• Other: LINK |
select
Windows XP | select Windows XP Service Pack 3
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin LINK
DTS-L LINK
G1811 wrote:
After finally downloading the Service Pack 3 update, I now find myself
unable to install it. While scanning my computer, and copying files
prior
to the actual installation, I always end up getting an error message
saying
that a specific file is not where it's supposed to be. It's always a
different file. In addition, and I believe this is the main problem,
along
with the error message, I am always knocked out of having Administrator
priviledges. My computer also acts strangely at this point, with me
being
unable to open certain apps. In addition, when I shut down, instead of
seeing the normal blue shut down window with the icons, I get the old
style
gray drop down menu. This has also happened after I've shut down my
anti-virus program. I am running XP Home edition, and am also the only
user registered on this computer. I am at wits end, because I have been
trying to get this done for several days now, and have been stuck on the
install problem for the entire day. |
|
| |
| | | ehm1217 | |
| | Posted: Sat Aug 23, 2008 2:30 pm Post subject: Re: Service Pack 3 Installation Problems | |
| | | |
On Aug 21, 9:24 pm, G1811 <G1...@discussions.microsoft.com> wrote:
| Quote: | After finally downloading the Service Pack 3 update, I now find myself unable
to install it. While scanning my computer, and copying files prior to the
actual installation, I always end up getting an error message saying that a
specific file is not where it's supposed to be. It's always a different
file. In addition, and I believe this is the main problem, along with the
error message, I am always knocked out of having Administrator priviledges.
My computer also acts strangely at this point, with me being unable to open
certain apps. In addition, when I shut down, instead of seeing the normal
blue shut down window with the icons, I get the old style gray drop down
menu. This has also happened after I've shut down my anti-virus program. I
am running XP Home edition, and am also the only user registered on this
computer. I am at wits end, because I have been trying to get this done for
several days now, and have been stuck on the install problem for the entire
day.
|
I'm having the same problem. What a screw up.
After booting my Toshiba laptop this morning to get some work done I
get a balloon noting that updates are ready for install. So I click do
it... and only then am I told its Service Pack 3 for XP.
One hour later I get the error message and notice of the need to
uninstall the update. So I click do it.
Now, nearly another hour later, it's still working to delete the files
it couldn't finish installing.
Thanks Microsoft. Mac couldn't have produced an ad better than this. |
| |
| | | PA Bear [MS MVP] | |
| | Posted: Sat Aug 23, 2008 8:19 pm Post subject: Re: Service Pack 3 Installation Problems | |
Don't blame MS for how you've messed up your computer, please. Millions
have installed WinXP SP3 without any problems.
ehm1217 wrote:
<snip>
| Quote: | I'm having the same problem. What a screw up.
After booting my Toshiba laptop this morning to get some work done I
get a balloon noting that updates are ready for install. So I click do
it... and only then am I told its Service Pack 3 for XP.
One hour later I get the error message and notice of the need to
uninstall the update. So I click do it.
Now, nearly another hour later, it's still working to delete the files
it couldn't finish installing.
Thanks Microsoft. Mac couldn't have produced an ad better than this. |
|
| |
| | | ehm1217 | |
| | Posted: Sun Aug 24, 2008 1:02 am Post subject: Re: Service Pack 3 Installation Problems | |
On Aug 23, 6:19 pm, "PA Bear [MS MVP]" <PABear...@gmail.com> wrote:
| Quote: | Don't blame MS for how you've messed up your computer, please. Millions
have installed WinXP SP3 without any problems.
ehm1217 wrote:
snip
I'm having the same problem. What a screw up.
After booting my Toshiba laptop this morning to get some work done I
get a balloon noting that updates are ready for install. So I click do
it... and only then am I told its Service Pack 3 for XP.
One hour later I get the error message and notice of the need to
uninstall the update. So I click do it.
Now, nearly another hour later, it's still working to delete the files
it couldn't finish installing.
Thanks Microsoft. Mac couldn't have produced an ad better than this.- Hide quoted text -
- Show quoted text -
|
How do you mess up an automatic download and update????? |
| |
| | | PA Bear [MS MVP] | |
| | Posted: Sun Aug 24, 2008 4:17 pm Post subject: Re: Service Pack 3 Installation Problems | |
| | | |
ehm1217 wrote:
| Quote: | On Aug 23, 6:19 pm, "PA Bear [MS MVP]" <PABear...@gmail.com> wrote:
Don't blame MS for how you've messed up your computer, please. Millions
have installed WinXP SP3 without any problems.
ehm1217 wrote:
snip
I'm having the same problem. What a screw up.
After booting my Toshiba laptop this morning to get some work done I
get a balloon noting that updates are ready for install. So I click do
it... and only then am I told its Service Pack 3 for XP.
One hour later I get the error message and notice of the need to
uninstall the update. So I click do it.
Now, nearly another hour later, it's still working to delete the files
it couldn't finish installing.
Thanks Microsoft. Mac couldn't have produced an ad better than this.-
How do you mess up an automatic download and update?????
|
That's not what's messed up.
How to troubleshoot an unsuccessful installation of WinXP SP3
LINK
WinXP SP3 - Read all prerequisites for a successful installation
LINK
Steps to take before you install WinXP SP3
LINK
Free unlimited installation and compatibility support is available for
Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
e-mail support is available only in the United States and Canada.
.. US:
LINK
.. CA:
LINK
.. UK:
LINK
.. AU:
LINK
.. Other: LINK | select
Windows XP | select Windows XP Service Pack 3
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin LINK
DTS-L LINK |
| |
| | | ehm1217 | |
| | Posted: Mon Aug 25, 2008 1:32 am Post subject: Re: Service Pack 3 Installation Problems | |
| | | |
On Aug 24, 2:17 pm, "PA Bear [MS MVP]" <PABear...@gmail.com> wrote:
| Quote: | ehm1217 wrote:
On Aug 23, 6:19 pm, "PA Bear [MS MVP]" <PABear...@gmail.com> wrote:
Don't blame MS for how you've messed up your computer, please. Millions
have installed WinXP SP3 without any problems.
ehm1217 wrote:
snip
I'm having the same problem. What a screw up.
After booting my Toshiba laptop this morning to get some work done I
get a balloon noting that updates are ready for install. So I click do
it... and only then am I told its Service Pack 3 for XP.
One hour later I get the error message and notice of the need to
uninstall the update. So I click do it.
Now, nearly another hour later, it's still working to delete the files
it couldn't finish installing.
Thanks Microsoft. Mac couldn't have produced an ad better than this.-
How do you mess up an automatic download and update?????
That's not what's messed up.
How to troubleshoot an unsuccessful installation of WinXP LINK
WinXP SP3 - Read all prerequisites for a successful LINK
Steps to take before you install WinXP LINK
Free unlimited installation and compatibility support is available for
Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
e-mail support is available only in the United States and Canada.
. US:http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gpr...
. CA:http://support.microsoft.com/oas/default.aspx?ln=en-ca&prid=11273&gpr...
. UK:http://support.microsoft.com/oas/default.aspx?ln=en-gb&prid=11273&gpr...
. AU:http://support.microsoft.com/oas/default.aspx?ln=en-au&prid=11273&gpr...
. Other:http://support.microsoft.com/oas/default.aspx?gprid=1173| select
Windows XP | select Windows XP Service Pack 3
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & LINK
DTS-Lhttp://dts-l.net/- Hide quoted text -
- Show quoted text -
|
Here's what's messed up:
LINK |
| |
| Page 1 of 2 .:. Goto page 1, 2 Next | |
|
|
