|  | Security update for microsoft office powerpoint viewer 2003 | | |
| | | JRBrown |  |
|  Posted: Tue Aug 12, 2008 11:43 pm Post subject: Security update for microsoft office powerpoint viewer 2003 |  |
| Update failed showing Error code 0x4397 Tried 3 times same error |
| |
| | | TaurArian | |
| | Posted: Wed Aug 13, 2008 12:14 am Post subject: RE: Security update for microsoft office powerpoint viewer 2 | |
Have you tried uninstalling and reinstalling the Powerpoint Viewer?
Perhaps try the full update:
LINK
Usually the updates fail for viewer files because it can't find the source.
Just a guess.
K
--
--------------------------------
TaurArian [MVP] 2005-2009
Update Services
LINK
"JRBrown" wrote:
> Update failed showing Error code 0x4397 Tried 3 times same error |
| |
| | | PA Bear [MS MVP] | |
| | Posted: Wed Aug 13, 2008 4:42 am Post subject: Re: Security update for microsoft office powerpoint viewer 2 | |
Start a free Windows Update support incident request:
LINK
Support for Windows Update:
LINK
For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates. When you call, clearly state that your problem is related
to a Security Update and cite the update's KB number (e.g., KB123456).
For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site: LINK
For enterprise customers, support for security updates is available through
your usual support contacts.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.net
JRBrown wrote:
> Update failed showing Error code 0x4397 Tried 3 times same error |
| |
| | | R. Meijn | |
| | Posted: Thu Aug 14, 2008 6:11 pm Post subject: Re: Security update for microsoft office powerpoint viewer 2 | |
| |  | |
Hi,
just for the record, but I am experiencing exactly the same error (0x4397)
when trying to install update KB949041 from Microsoft Update; also tried it
several times.
Reinstalling PowerPoint2003 Viewer does not help.
Also applying installation of the full update
(office2003-kb949041-fullfile-x86-en-us.exe) fails with the message "The
installation of package failed".
Any suggestions?
--
Kind regards,
René Meijn
Hoeven
The Netherlands
"PA Bear [MS MVP]" wrote:
| Quote: | Start a free Windows Update support incident request:
LINK
Support for Windows Update:
LINK
For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates. When you call, clearly state that your problem is related
to a Security Update and cite the update's KB number (e.g., KB123456).
For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site: LINK
For enterprise customers, support for security updates is available through
your usual support contacts.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.net
JRBrown wrote:
Update failed showing Error code 0x4397 Tried 3 times same error
|
|
| |
| | | PA Bear [MS MVP] | |
| | Posted: Thu Aug 14, 2008 7:10 pm Post subject: Re: Security update for microsoft office powerpoint viewer 2 | |
| | | |
Repost:
| Quote: | Start a free Windows Update support incident request:
LINK
|
R. Meijn wrote:
| Quote: | Hi,
just for the record, but I am experiencing exactly the same error (0x4397)
when trying to install update KB949041 from Microsoft Update; also tried
it
several times.
Reinstalling PowerPoint2003 Viewer does not help.
Also applying installation of the full update
(office2003-kb949041-fullfile-x86-en-us.exe) fails with the message "The
installation of package failed".
Any suggestions?
Start a free Windows Update support incident request:
LINK
Support for Windows Update:
LINK
For home users, no-charge support is available by calling 1-866-PCSAFETY
in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated
with
security updates. When you call, clearly state that your problem is
related to a Security Update and cite the update's KB number (e.g.,
KB123456).
For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site: LINK
For enterprise customers, support for security updates is available
through
your usual support contacts.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.net
JRBrown wrote:
Update failed showing Error code 0x4397 Tried 3 times same error |
|
| |
| | | bofrights | |
| | Posted: Fri Aug 15, 2008 6:28 pm Post subject: Re: Security update for microsoft office powerpoint viewer 2 | |
| | | |
I have a similar issue, and I've opened up a support incident from the site
given.
I will post back with results...
Thanks!
"PA Bear [MS MVP]" wrote:
| Quote: | Repost:
Start a free Windows Update support incident request:
LINK
R. Meijn wrote:
Hi,
just for the record, but I am experiencing exactly the same error (0x4397)
when trying to install update KB949041 from Microsoft Update; also tried
it
several times.
Reinstalling PowerPoint2003 Viewer does not help.
Also applying installation of the full update
(office2003-kb949041-fullfile-x86-en-us.exe) fails with the message "The
installation of package failed".
Any suggestions?
Start a free Windows Update support incident request:
LINK
Support for Windows Update:
LINK
For home users, no-charge support is available by calling 1-866-PCSAFETY
in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated
with
security updates. When you call, clearly state that your problem is
related to a Security Update and cite the update's KB number (e.g.,
KB123456).
For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site: LINK
For enterprise customers, support for security updates is available
through
your usual support contacts.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.net
JRBrown wrote:
Update failed showing Error code 0x4397 Tried 3 times same error
|
|
| |
| | | Bob | |
| | Posted: Fri Aug 15, 2008 10:18 pm Post subject: RE: Security update for microsoft office powerpoint viewer 2 | |
I am experiencing the same probelm with the same error code.
I have tried to install the upadate at least 10 times.
I gone to the cotnrol panel and to add/remove programs and deleted the
failed updates and this does not solve the probelm either.
"JRBrown" wrote:
> Update failed showing Error code 0x4397 Tried 3 times same error |
| |
| | | Justin Thyme | |
| | Posted: Sat Aug 16, 2008 5:18 pm Post subject: Re: Security update for microsoft office powerpoint viewer 2 | |
| | | |
Comment at the bottom.
"focusteve" <focusteve@discussions.microsoft.com> wrote in message
news:6D700329-E848-4024-801F-B024E7291C2B@microsoft.com...
| Quote: | go to the ms download center and download 2007
LINK
solved the problem for me ;-)
"Bob" wrote:
I am experiencing the same probelm with the same error code.
I have tried to install the upadate at least 10 times.
I gone to the cotnrol panel and to add/remove programs and deleted the
failed updates and this does not solve the probelm either.
"JRBrown" wrote:
Update failed showing Error code 0x4397 Tried 3 times same error
|
Downloaded and updated PowerPoint viewer 2007 per your recommendation and
the security update notification stopped. Now to check if any of my *.pps
files can be displayed properly (and I'm betting then can!)
Thanks a million for the heads-up, Focusteve. From all the trouble
indications associated with this most recent MS update I'd say that we can
expect a bunch of corrective updates to follow.
Ken Bland |
| |
| | | Old Geezer | |
| | Posted: Sun Aug 17, 2008 3:38 am Post subject: RE: Security update for microsoft office powerpoint viewer 2 | |
By installing that download it made the update unnecessary and the
notification went away. Thanks very much for the help. This Vista thing has
been a nightmare, A NIGHTMARE (!) since I bought my PC in Oct. of last year
and most problems like this have lingered for days and have taken hours to
resolve. Thanks to you this was one of the easiest.
"focusteve" wrote:
| Quote: | go to the ms download center and download 2007
LINK
solved the problem for me ;-)
"Bob" wrote:
I am experiencing the same probelm with the same error code.
I have tried to install the upadate at least 10 times.
I gone to the cotnrol panel and to add/remove programs and deleted the
failed updates and this does not solve the probelm either.
"JRBrown" wrote:
Update failed showing Error code 0x4397 Tried 3 times same error |
|
| |
| | | harry.pep | |
| | Posted: Sun Aug 17, 2008 4:22 pm Post subject: RE: Security update for microsoft office powerpoint viewer 2 | |
Thank-you solved the problem for error code 0x4397
harry.pep
"focusteve" wrote:
| Quote: | go to the ms download center and download 2007
LINK
solved the problem for me ;-)
"Bob" wrote:
I am experiencing the same probelm with the same error code.
I have tried to install the upadate at least 10 times.
I gone to the cotnrol panel and to add/remove programs and deleted the
failed updates and this does not solve the probelm either.
"JRBrown" wrote:
Update failed showing Error code 0x4397 Tried 3 times same error |
|
| |
| Page 1 of 2 .:. Goto page 1, 2 Next | |
|
|
