|  | Security Updates "uninstallable"? | | |
| | | Goomba |  |
|  Posted: Tue Sep 16, 2008 4:05 pm Post subject: Security Updates "uninstallable"? |  |
Security Update for Microsoft .NET Framework, Version 2.0 (KB928365) and
Security Update for SQL Server 2000 Service Pack 4 (KB948110)
would not install and no reason was given. I use XP Pro, SP3 |
| |
| | | PA Bear [MS MVP] | |
| | Posted: Tue Sep 16, 2008 5:12 pm Post subject: Re: Security Updates "uninstallable"? | |
| |  | |
How to troubleshoot Windows Update, Microsoft Update, and Windows Server
Update Services installation issues:
LINK
1. See the "Need more help? Tell us what problem you are having" section of
LINK
2. You cannot install some updates or programs
LINK
3a. Check your WindowsUpdate.log (%windir%\WindowsUpdate.log) for errors
associated with the download/install.
How to read the WindowsUpdate.log file
LINK
3b. Compare errors to those listed here:
LINK
and/or go to LINK > click on Help and Support
link in left pane > Solve problems on your own.
4. Windows Update Checklist:
LINK
5. Windows Update-specific newsgroup:
LINK
Archive of Windows Update newsgroup:
LINK
===========================
Start a free Windows Update support incident request:
LINK
Support for Windows Update:
LINK
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin LINK
DTS-L LINK
Goomba wrote:
| Quote: | Security Update for Microsoft .NET Framework, Version 2.0 (KB928365) and
Security Update for SQL Server 2000 Service Pack 4 (KB948110)
would not install and no reason was given. I use XP Pro, SP3 |
|
| |
| | | PosterInNews | |
| | Posted: Wed Sep 17, 2008 1:18 pm Post subject: Re: Security Updates "uninstallable"? | |
| | | |
I just went through this on a clients computer.
I called MSoft and this is what we had to do to resolve the .Net
issue.
You may not have to follow all the steps below, but this is what we
needed to do to repair my clients computer.
Steps taken:
You should plan to download all .Net versions from MS .Net vs 1.1 thru
3.5 and all Service packs and save them in a folder of your choice:
LINK
A very good reference is at Aaron Stebner's WebLog:
LINK
Another good tool they used was called "Dial-a-fix".
It didn't help us because we had to correct the registry.
Briefly - It's a collection of known fixes gleaned from Microsoft
Knowledgebase articles <snip> DAF's primary philosophy is to fix
problems by setting various things back to their original Microsoft
defaults. DAF currently does not interface with or repair any third
party programs.
Located at:
LINK
Aaron Stebner has a dot net cleanup tool that MS downloaded and used
to clean up (remove dot net versions) on the clients computer. Its
mentioned on his webpage located at:
LINK
After running the tool, you should check in the add/remove applet to
see that all the dot net versions were removed. I they are not listed
there you can start reinstalling the downloaded dot net versions
starting from the lowest to 3.5 SP1, rebooting the computer between
each install. If they are still there , you could try to remove them
using the add/remove button there. If they are there still, they may
be orphaned or corrupted and may not be able to be removed. (That's
what my situation was).
The next step was to remove the entries/keys for all dot net versions
from the registry. Be careful here and back up the registry keys
before you delete them.
The Registry folder/ key to go to is:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\
Do a search (Edit/ find - Microsoft .NET Framework) for all dot net
versions. You should find versions 1.1 through to the newest you have
installed. You will also find a couple .net hot fixes also - remove
them. Reboot the computer. Check to make sure that the entries are
no longer in Control panel Add/Remove.
Start installing with .net ver1.1 and reboot after each version.
After you reinstall all versions, run windows update to make sure all
hotfixes and updates are installed.
Hopefully this will be of some help to someone.
On Tue, 16 Sep 2008 11:05:01 -0700, Goomba
<Goomba@discussions.microsoft.com> wrote:
| Quote: |
Security Update for Microsoft .NET Framework, Version 2.0 (KB928365) and
Security Update for SQL Server 2000 Service Pack 4 (KB948110)
would not install and no reason was given. I use XP Pro, SP3 |
|
| |
| | | PA Bear [MS MVP] | |
| | Posted: Wed Sep 17, 2008 3:23 pm Post subject: Re: Security Updates "uninstallable"? | |
| | | |
Most of that is included/referenced in KB923100.
PosterInNews wrote:
| Quote: | I just went through this on a clients computer.
I called MSoft and this is what we had to do to resolve the .Net
issue.
You may not have to follow all the steps below, but this is what we
needed to do to repair my clients computer.
Steps taken:
You should plan to download all .Net versions from MS .Net vs 1.1 thru
3.5 and all Service packs and save them in a folder of your choice:
LINK
A very good reference is at Aaron Stebner's WebLog:
LINK
Another good tool they used was called "Dial-a-fix".
It didn't help us because we had to correct the registry.
Briefly - It's a collection of known fixes gleaned from Microsoft
Knowledgebase articles <snip> DAF's primary philosophy is to fix
problems by setting various things back to their original Microsoft
defaults. DAF currently does not interface with or repair any third
party programs.
Located at:
LINK
Aaron Stebner has a dot net cleanup tool that MS downloaded and used
to clean up (remove dot net versions) on the clients computer. Its
mentioned on his webpage located at:
LINK
After running the tool, you should check in the add/remove applet to
see that all the dot net versions were removed. I they are not listed
there you can start reinstalling the downloaded dot net versions
starting from the lowest to 3.5 SP1, rebooting the computer between
each install. If they are still there , you could try to remove them
using the add/remove button there. If they are there still, they may
be orphaned or corrupted and may not be able to be removed. (That's
what my situation was).
The next step was to remove the entries/keys for all dot net versions
from the registry. Be careful here and back up the registry keys
before you delete them.
The Registry folder/ key to go to is:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\
Do a search (Edit/ find - Microsoft .NET Framework) for all dot net
versions. You should find versions 1.1 through to the newest you have
installed. You will also find a couple .net hot fixes also - remove
them. Reboot the computer. Check to make sure that the entries are
no longer in Control panel Add/Remove.
Start installing with .net ver1.1 and reboot after each version.
After you reinstall all versions, run windows update to make sure all
hotfixes and updates are installed.
Hopefully this will be of some help to someone.
On Tue, 16 Sep 2008 11:05:01 -0700, Goomba
Goomba@discussions.microsoft.com> wrote:
Security Update for Microsoft .NET Framework, Version 2.0 (KB928365) and
Security Update for SQL Server 2000 Service Pack 4 (KB948110)
would not install and no reason was given. I use XP Pro, SP3 |
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