|  | Security Update for Windows Media Encoder 9 Series for Windo |  | |
| | | KateetaK |  |
| Posted: Tue Sep 09, 2008 7:30 pm Post subject: Security Update for Windows Media Encoder 9 Series for Windo |  |
I am having a problem with an update. It is for - Security Update for Windows Media Encoder 9 Series for Windows XP (KB954156) - and after I try to install it, it keeps on failing. Does anyone have any idea why this isn't installing or how I can resolve this problem? |
| |
| | | MowGreen [MVP] |  |
| Posted: Tue Sep 09, 2008 8:08 pm Post subject: Re: Security Update for Windows Media Encoder 9 Series for W |  |
Was the update obtained via Automatic Updates or did you download it manually ? Is the Windows Media Encoder 9 installed ?
*If* the answer to the 2nd question is no, then don't bother with KB954156, Hide it by UNchecking the box next to it, click OK, then put a check next to " Do not show me this update again. " in the next window that pops up. Click OK.
MowGreen [MVP 2003-2008] =============== *-343-* FDNY Never Forgotten ===============
KateetaK wrote:
| Quote: | I am having a problem with an update. It is for - Security Update for Windows Media Encoder 9 Series for Windows XP (KB954156) - and after I try to install it, it keeps on failing. Does anyone have any idea why this isn't installing or how I can resolve this problem? |
|
| |
| | | DannyC |  |
| Posted: Tue Sep 09, 2008 8:09 pm Post subject: RE: Security Update for Windows Media Encoder 9 Series for W |  |
I'm having the same issue......
"KateetaK" wrote:
| Quote: | I am having a problem with an update. It is for - Security Update for Windows Media Encoder 9 Series for Windows XP (KB954156) - and after I try to install it, it keeps on failing. Does anyone have any idea why this isn't installing or how I can resolve this problem? |
|
| |
| | | PA Bear [MS MVP] |  |
| Posted: Tue Sep 09, 2008 10:23 pm Post subject: Re: Security Update for Windows Media Encoder 9 Series for W |  |
| |  | |
Start a free Windows Update support incident request: LINK
Support for Windows Update: LINK
For home users, no-charge support is available by calling 1-866-PCSAFETY in the United States and in Canada or by contacting your local Microsoft subsidiary. There is no-charge for support calls that are associated with security updates. When you call, clearly state that your problem is related to a Security Update and cite the update's KB number (e.g., KB954156).
For more information about how to contact your local Microsoft subsidiary for security update support issues, visit the International Support Web site: LINK
For enterprise customers, support for security updates is available through your usual support contacts. -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE, OE, Security, Shell/User) AumHa VSOP & Admin; DTS-L.net
KateetaK wrote:
| Quote: | I am having a problem with an update. It is for - Security Update for Windows Media Encoder 9 Series for Windows XP (KB954156) - and after I try to install it, it keeps on failing. Does anyone have any idea why this isn't installing or how I can resolve this problem? |
|
| |
| | | sparklingone |  |
| Posted: Wed Sep 10, 2008 12:40 am Post subject: RE: Security Update for Windows Media Encoder 9 Series for W |  |
I'm having the same problem too. I've sent an e-mail off to microsoft. Thanks for posting the information, PA Bear on how to contact them about this proble.
Sparklingone
"KateetaK" wrote:
| Quote: | I am having a problem with an update. It is for - Security Update for Windows Media Encoder 9 Series for Windows XP (KB954156) - and after I try to install it, it keeps on failing. Does anyone have any idea why this isn't installing or how I can resolve this problem? |
|
| |
| | | Ottmar Freudenberger |  |
| Posted: Wed Sep 10, 2008 2:58 am Post subject: Re: Security Update for Windows Media Encoder 9 Series for W |  |
| |  | |
"KateetaK" <KateetaK@discussions.microsoft.com> schrieb:
| Quote: | I am having a problem with an update. It is for - Security Update for Windows Media Encoder 9 Series for Windows XP (KB954156) - and after I try to install it, it keeps on failing.
|
Yup may want to have a look into the "KB954156.log" file to be found in the Windows folder.
In case you'll find lines like:
| Windows Media Encoder must be on your machine before this software | update can be installed. Please install Windows Media Encoder and | launch this software update again.
Windows Media Encoder has been installed and "uninstalled" somehow. Since KB954156 is for Windows Media Encoder 9 only, it requires the installation of Windows Media Encoder 9. In case you don't have the Encoder installed (any longer), there's no need to install the update.
If the update is still offered to system which does not have WME9 installed (any longer), please try to delete the folder "Windows Media Components" which is most likely (still) present in the "Program Files" folder. After deleting the folder (keep it in the Recycle Bin for a while) run a user defined search on the Windows Update site (http://windowsupdate.microsoft.com). Is KB954156 still beeing offered on the Windows Update site?
Have you "moved" the Program Files folder onto another dirve/partition other than the one on which the Windows folder resides?
Bye, Freudi |
| |
| | | Rosie |  |
| Posted: Wed Sep 10, 2008 4:24 am Post subject: Re: Security Update for Windows Media Encoder 9 Series for W |  |
| |  | |
I do not see a WM PLAYER 9 in my Add/Remove screen..I just see WMP 11 ... so I guess I do not need this UPDATE??? I have UNchecked the KB954156 Update. HOPE this is right... it seems to stop it trying to UPDATE!
"MowGreen [MVP]" wrote:
| Quote: | Was the update obtained via Automatic Updates or did you download it manually ? Is the Windows Media Encoder 9 installed ?
*If* the answer to the 2nd question is no, then don't bother with KB954156, Hide it by UNchecking the box next to it, click OK, then put a check next to " Do not show me this update again. " in the next window that pops up. Click OK.
MowGreen [MVP 2003-2008] =============== *-343-* FDNY Never Forgotten ===============
KateetaK wrote:
I am having a problem with an update. It is for - Security Update for Windows Media Encoder 9 Series for Windows XP (KB954156) - and after I try to install it, it keeps on failing. Does anyone have any idea why this isn't installing or how I can resolve this problem?
|
|
| |
| | | Ottmar Freudenberger |  |
| Posted: Wed Sep 10, 2008 4:36 am Post subject: Re: Security Update for Windows Media Encoder 9 Series for W |  |
| |  | |
"Ottmar Freudenberger" <freudi@gmx.net> schrieb:
| Quote: | "KateetaK" <KateetaK@discussions.microsoft.com> schrieb:
I am having a problem with an update. It is for - Security Update for Windows Media Encoder 9 Series for Windows XP (KB954156) - and after I try to install it, it keeps on failing.
Yup may want to have a look into the "KB954156.log" file to be found in the Windows folder.
In case you'll find lines like:
| Windows Media Encoder must be on your machine before this software | update can be installed. Please install Windows Media Encoder and | launch this software update again.
Windows Media Encoder has been installed and "uninstalled" somehow. Since KB954156 is for Windows Media Encoder 9 only, it requires the installation of Windows Media Encoder 9. In case you don't have the Encoder installed (any longer), there's no need to install the update.
|
Just in case of failing KB954156 installations: Check the presence and content of the "Version" key in the registry under HKEY_LOCAL_MACHINE\Software\Microsoft\Windows Media\Encoder
If the value of the "Version" key there is showing anything else than "9.00.2980" (at least beginning whith "9"), KB954156 will fail.
In the meantime i've seen postings elsewhere which stated that even in case Windows Media Encoder *7* has been installed (a long time ago), KB954156 is beeing offered to these systems. The result is a failing installation. In case you'll find a "Windows Media Encoder 7" entry under "Software" in the Control Panel, I would recommend uninstalling that one. In case you can't uninstall the ancient version, download and install "Windows Media Encoder 9" LINK And KB954156 afterwards.
FWIW, Freudi |
| |
| | | PA Bear [MS MVP] |  |
| Posted: Wed Sep 10, 2008 4:44 am Post subject: Re: Security Update for Windows Media Encoder 9 Series for W |  |
| |  | |
Windows Media Player 9 and Windows Media Encoder 9 are not the same thing.
cf. LINK
cf. LINK -- ~PA Bear
Rosie wrote:
| Quote: | I do not see a WM PLAYER 9 in my Add/Remove screen..I just see WMP 11 ... so I guess I do not need this UPDATE??? I have UNchecked the KB954156 Update. HOPE this is right... it seems to stop it trying to UPDATE!
"MowGreen [MVP]" wrote:
Was the update obtained via Automatic Updates or did you download it manually ? Is the Windows Media Encoder 9 installed ?
*If* the answer to the 2nd question is no, then don't bother with KB954156, Hide it by UNchecking the box next to it, click OK, then put a check next to " Do not show me this update again. " in the next window that pops up. Click OK.
MowGreen [MVP 2003-2008] =============== *-343-* FDNY Never Forgotten ===============
KateetaK wrote:
I am having a problem with an update. It is for - Security Update for Windows Media Encoder 9 Series for Windows XP (KB954156) - and after I try to install it, it keeps on failing. Does anyone have any idea why this isn't installing or how I can resolve this problem? |
|
| |
| | | david |  |
| Posted: Thu Sep 18, 2008 7:45 am Post subject: RE: Security Update for Windows Media Encoder 9 Series for W |  |
1.download and install LINK 2.then install Media Encoder 9 Series for Windows XP (KB954156) it is working ermand46
"KateetaK" wrote:
| Quote: | I am having a problem with an update. It is for - Security Update for Windows Media Encoder 9 Series for Windows XP (KB954156) - and after I try to install it, it keeps on failing. Does anyone have any idea why this isn't installing or how I can resolve this problem? |
|
| |
| Page 1 of 2 .:. Goto page 1, 2 Next | |
|
|