|  | PSP9 will not save photos taken on Sony camera | | |
| | | Gerb |  |
|  Posted: Fri Jun 06, 2008 12:54 pm Post subject: PSP9 will not save photos taken on Sony camera |  |
| |  | |
I have a very strange problem and was hoping someone could help me. I have
been using Paint Shop Pro 9 for a few years now. I've edited photos from
numerous cameras without problems. I recently tried editing and saving
photos taken with a Sony DSC-P93A camera. Paint Shop Pro will not save my
edits. Rather, it writes a 0 bit file named something like SAV423.tmp.
Other software packages can open photos taken with the Sony camera, edit
them, and save successfully. Only PSP 9 won't do it. I tried a friends
newer Sony camera to see if it was just something quirky with mine. PSP9
would not save edits to photos taken with this camera either.
The DSC-P93A uses Memory Stick media. The newer camera I tried uses Memory
Stick Pro media. Other cameras I have successfully edited photos with use
SD or xD media. Does this make a difference? Is there some hidden setting
in PSP9 that blocks out Sony? Confused on what could be happening.
Gerb |
| |
| | | Spandex Rutabaga | |
| | Posted: Fri Jun 06, 2008 1:16 pm Post subject: Re: PSP9 will not save photos taken on Sony camera | |
| | | |
Gerb wrote:
| Quote: |
I have a very strange problem and was hoping someone could help me. I have
been using Paint Shop Pro 9 for a few years now. I've edited photos from
numerous cameras without problems. I recently tried editing and saving
photos taken with a Sony DSC-P93A camera.
|
Where were these photos located? Did you copy them to your
hard drive before opening and editing them? Or are you
trying to read from and then write back to a media card? If
you are doing the latter, stop doing that.
| Quote: | Paint Shop Pro will not save my
edits. Rather, it writes a 0 bit file named something like SAV423.tmp.
|
1. In what format are you trying to save the file? JPEG or
something else?
2. How are you trying to save this file? File > Save, Save As,
Save Copy As, JPEG Optimizer? Something else?
3. Are you trying to overwrite the original file or are you
trying to create a new file with a new name?
4. If you save a new file with a new name to your hard disk
does this work? If it doesn't work, can you save the file
to your hard drive with a new name in PspImage format?
5. Have you fully patched PSP 9 with all the relevant upgrades?
6. What changed on your computer between everything working OK
and the moment you stopped being able to save files?
7. Have you tried uninstalling PSP 9, running the Corel registry
cleaner, reinstalling PSP and checking whether the problem
has gone? You can find the registry cleaner at this link:
LINK
(or LINK if that wraps).
| Quote: | Other software packages can open photos taken with the Sony camera, edit
them, and save successfully. Only PSP 9 won't do it. I tried a friends
newer Sony camera to see if it was just something quirky with mine. PSP9
would not save edits to photos taken with this camera either.
The DSC-P93A uses Memory Stick media. The newer camera I tried uses Memory
Stick Pro media. Other cameras I have successfully edited photos with use
SD or xD media. Does this make a difference?
|
Well, it could make a difference but that depends on what you
are actually doing. You haven't said anything about that.
| Quote: | Is there some hidden setting
in PSP9 that blocks out Sony?
|
No, there isn't.
| Quote: | Confused on what could be happening.
|
Why don't you post a link to an example problem file so others
with PSP 9 can see if they can open, edit and then save this file?
I'd be very surprised if they couldn't.
> Gerb |
| |
| | | Spandex Rutabaga | |
| | Posted: Fri Jun 06, 2008 1:26 pm Post subject: Re: PSP9 will not save photos taken on Sony camera | |
| | | |
Spandex Rutabaga wrote:
| Quote: | Why don't you post a link to an example problem file so others
with PSP 9 can see if they can open, edit and then save this file?
I'd be very surprised if they couldn't.
|
I should explain this a bit. Once you open an image file in PSP
(decompressing it if necessary) the image isn't in any file
format. File formats are for files on your disk while images
open in PSP are device independent bitmaps, which don't have any
memory of where they came from. An image might never have been
in a file at all for instance, having been created with File >
New or having been pasted from another app. This is true even
though the name of the image might be associated with a file
on disk or with a camera name in the EXIF data. This makes it
hard to accept that somehow PSP sets out to screw you because
it hates some particular Sony format. It's more likely that
there is some problem with where you are trying to write to,
which may or may not be handled poorly by PSP. It's hard to be
specific though since you've said nothing about the steps you
are actually attempting in PSP. |
| |
| | | Gerb | |
| | Posted: Fri Jun 06, 2008 7:02 pm Post subject: Re: PSP9 will not save photos taken on Sony camera | |
| | | |
Sorry I was not more clear earlier.
Something I forgot to add earlier. I've reviewed the file properties and
permissions on photos taken from the Sony camera. Nothing looks peculiar.
I have full read / write permissions on the files.
| Quote: | Where were these photos located? Did you copy them to your
hard drive before opening and editing them? Or are you
trying to read from and then write back to a media card? If
you are doing the latter, stop doing that.
|
Photos are copied to a local hard drive prior to editing. Photos from
another camera are also copied into the same directory. I have no problems
editing photos from the other camera.
| Quote: | 1. In what format are you trying to save the file? JPEG or
something else?
2. How are you trying to save this file? File > Save, Save As,
Save Copy As, JPEG Optimizer? Something else?
3. Are you trying to overwrite the original file or are you
trying to create a new file with a new name?
4. If you save a new file with a new name to your hard disk
does this work? If it doesn't work, can you save the file
to your hard drive with a new name in PspImage format?
|
1.) Tried clicking "save" after editing the file to retain the original file
name and .jpg extension. Does not work
2.) Tried "save as" then changed file name but kept .jpg extension. Does
not work.
3.) Tried saving the edited file as a .pspimage. This does work. However,
any subsequent attempts to save from .pspimage back to .jpg fail.
4.) Tried saving the editied file as a .bmp image. This does work. I DID
successfully save the image from .BMP back to .jpg again.
5.) Using the original, tried saving the edited file as a .bmp image again.
This worked again. However, the second time around I WAS NOT able to save
it from .BMP to .JPG.
6.) I can open and edit the Sony .jpg's in Microsoft paint and save them
just fine. But, who wants to use Microsoft paint to manipulate photos?
Wierd huh?
Like I said, everything works flawlessly with photos taken from the 6 or so
other cameras I have owned or have tried.
| Quote: | 5. Have you fully patched PSP 9 with all the relevant upgrades?
|
I'm not sure if I have a fully patched version of the software. I have not
updated it in some time. Currently running 9.01
| Quote: | 6. What changed on your computer between everything working OK
and the moment you stopped being able to save files?
|
Nothing has changed on the PC. Let me also re-iterate. I can edit and save
photos from my Nikon, Fuji, Canon, and Pentax cameras who all also write in
...jpg format. The problem only occurs with photos saved to disk from the two
Sony branded cameras I have tried.
| Quote: | 7. Have you tried uninstalling PSP 9, running the Corel registry
cleaner, reinstalling PSP and checking whether the problem
has gone? You can find the registry cleaner at this link:
LINK
(or LINK if that wraps).
|
I have not tried uninstalling the program, cleaning the registry, then
re-installing since I'm not convinced the software is corrupt. Like I said,
it works just fine with other cameras.
| Quote: | Why don't you post a link to an example problem file so others
with PSP 9 can see if they can open, edit and then save this file?
I'd be very surprised if they couldn't.
|
Is there a free service I can upload photos to that will not attempt to
compress them but just leave them "as is"?
Gerb |
| |
| | | Gerb | |
| | Posted: Fri Jun 06, 2008 7:04 pm Post subject: Re: PSP9 will not save photos taken on Sony camera | |
| | | |
Thank you for your help and explaination.
Please read my follow up post to your original reply. This may clear up
what I omitteed before.
Gerb
"Spandex Rutabaga" <SpRu@agabatur.xednaps> wrote in message
news:4849573F.689BCA2A@agabatur.xednaps...
| Quote: |
Spandex Rutabaga wrote:
Why don't you post a link to an example problem file so others
with PSP 9 can see if they can open, edit and then save this file?
I'd be very surprised if they couldn't.
I should explain this a bit. Once you open an image file in PSP
(decompressing it if necessary) the image isn't in any file
format. File formats are for files on your disk while images
open in PSP are device independent bitmaps, which don't have any
memory of where they came from. An image might never have been
in a file at all for instance, having been created with File
New or having been pasted from another app. This is true even
though the name of the image might be associated with a file
on disk or with a camera name in the EXIF data. This makes it
hard to accept that somehow PSP sets out to screw you because
it hates some particular Sony format. It's more likely that
there is some problem with where you are trying to write to,
which may or may not be handled poorly by PSP. It's hard to be
specific though since you've said nothing about the steps you
are actually attempting in PSP.
|
|
| |
| | | JoeB | |
| | Posted: Fri Jun 06, 2008 7:08 pm Post subject: Re: PSP9 will not save photos taken on Sony camera | |
"Gerb" <gerbermultit00l@gmail.com> wrote in news:4849a4d1$1_1@cnews:
| Quote: | Is there a free service I can upload photos to that will not attempt to
compress them but just leave them "as is"?
Gerb
|
If you don't have any webspace of your own, do a google search for free
website storage. There are lots of sites that will give you space where you
can upload stuff to allow it to be downloaded by others.
Regards,
JoeB |
| |
| | | Gerb | |
| | Posted: Fri Jun 06, 2008 7:16 pm Post subject: Re: PSP9 will not save photos taken on Sony camera | |
True, I forgot I don't need to use a service such as photobucket. I can
simply upload the file. Others don't necessarily need to see it on-line. I
promise not to post something offensive  .
Let me do some digging and see where I could put one.
Gerb
"JoeB" <mymail@myserver.com> wrote in message
news:Xns9AB59A03314D3JoeB@207.107.16.194...
| Quote: |
"Gerb" <gerbermultit00l@gmail.com> wrote in news:4849a4d1$1_1@cnews:
Is there a free service I can upload photos to that will not attempt to
compress them but just leave them "as is"?
Gerb
If you don't have any webspace of your own, do a google search for free
website storage. There are lots of sites that will give you space where
you
can upload stuff to allow it to be downloaded by others.
Regards,
JoeB
|
|
| |
| | | Spandex Rutabaga | |
| | Posted: Fri Jun 06, 2008 7:23 pm Post subject: Re: PSP9 will not save photos taken on Sony camera | |
| | | |
Gerb wrote:
| Quote: |
Sorry I was not more clear earlier.
Something I forgot to add earlier. I've reviewed the file properties and
permissions on photos taken from the Sony camera. Nothing looks peculiar.
I have full read / write permissions on the files.
Where were these photos located? Did you copy them to your
hard drive before opening and editing them? Or are you
trying to read from and then write back to a media card? If
you are doing the latter, stop doing that.
Photos are copied to a local hard drive prior to editing. Photos from
another camera are also copied into the same directory. I have no problems
editing photos from the other camera.
1. In what format are you trying to save the file? JPEG or
something else?
2. How are you trying to save this file? File > Save, Save As,
Save Copy As, JPEG Optimizer? Something else?
3. Are you trying to overwrite the original file or are you
trying to create a new file with a new name?
4. If you save a new file with a new name to your hard disk
does this work? If it doesn't work, can you save the file
to your hard drive with a new name in PspImage format?
1.) Tried clicking "save" after editing the file to retain the original file
name and .jpg extension. Does not work
2.) Tried "save as" then changed file name but kept .jpg extension. Does
not work.
3.) Tried saving the edited file as a .pspimage. This does work. However,
any subsequent attempts to save from .pspimage back to .jpg fail.
4.) Tried saving the editied file as a .bmp image. This does work. I DID
successfully save the image from .BMP back to .jpg again.
|
I don't think BMP saves EXIF data.
| Quote: | 5.) Using the original, tried saving the edited file as a .bmp image again.
This worked again. However, the second time around I WAS NOT able to save
it from .BMP to .JPG.
6.) I can open and edit the Sony .jpg's in Microsoft paint and save them
just fine. But, who wants to use Microsoft paint to manipulate photos?
Wierd huh?
|
Try this. Open your JPEG and edit it. Then do File > Export >
JPEG Optimizer. On the Quality tab uncheck Save Exif Data. On
the Format tab select Progressive and save the file with a
new name. If it saves, then the problem is likely to be PSP
having a problem with something in the EXIF data for this
camera.
| Quote: | Like I said, everything works flawlessly with photos taken from the 6 or so
other cameras I have owned or have tried.
5. Have you fully patched PSP 9 with all the relevant upgrades?
I'm not sure if I have a fully patched version of the software. I have not
updated it in some time. Currently running 9.01
|
The following old posts may be relevant to your problem:
Subject: Re: PSP 9.01 won't let me save file as jpeg
Date: Wed, 28 Sep 2005 22:52:47 -0400
From: "Fred Hiltz" <not@home.ca>
Newsgroups: corel.PaintShopPro9
Jeff wrote:
| Quote: | I'm having a problem with psp 9 in that I can't seem to be able
to save jpeg files correctly. I transferred them from my camera
to my computer, and open them just fine. When I go to save them,
however, I get an error message (with no information). If I do a
'save as' and give them another filename, it creates a file
that's 0kb large that obviously isn't right. Any ideas?
|
First, update to the latest patch, v9.0.1.1. To check, see Help >
About > System Info. JascLayerPalette.dll should be version 9.0.1.1.
Version 9.01 had trouble saving files containing certain EXIF
fields. A work-around is to choose progressive encoding or to choose
not to save EXIF information under the Options button in the File
Save As dialog.
--
Fred Hiltz, fhiltz at yahoo dot com
---------------------------------------------------------------------
Subject: Re: Unable to save large JPEG images
Date: Fri, 27 Oct 2006 06:06:58 -0400
From: "Fred Hiltz" <not@home.ca>
Newsgroups: corel.PaintShopPro9
Big Bad Dave wrote:
| Quote: | Has anyone else experienced this problem?
Very occasionally, when I try to save a large JPEG image (say
4000 * 3000) I get a loud bong and a message telling me that
it is unable to perform the operation. If I do a save-as, it
works correctly. At first, I thought that my hard-drive must
be failing, so I replaced that with a new one. That hasn't
fixed the problem. Now, I've seen the same thing happen on my
Dad's machine. We're both running 9.01. It only happens
about once a month (at most), and save-as is a workaround, but
it is annoying.
|
We used to hear of this occasionally. The update to 9.0.1.1
addresses a JPEG saving def*ct that seems close enough to be a prime
suspect, "After modifying a JPEG image containing EXIF data and then
saving the image, attempts to close the image would repeatedly
prompt the user to save it again. These images are now saved
correctly."
Check Control Panel > Add or Remove Programs. You should have an
entry, "Jasc Paint Shop Pro 9.01 - (9.0.1.1)."
--
Fred Hiltz, fhiltz at yahoo dot com
---------------------------------------------------------------------
Subject: Re: Unable to save large JPEG images
Date: Fri, 27 Oct 2006 15:35:22 -0400
From: "Fred Hiltz" <not@home.ca>
Newsgroups: corel.PaintShopPro9
theo wrote:
| Quote: | We used to hear of this occasionally. The update to 9.0.1.1
addresses....
Check Control Panel > Add or Remove Programs. You should have
an entry, "Jasc Paint Shop Pro 9.01 - (9.0.1.1)."
Are you saying the cure is "9.0.1.1" or is there an update/patch
to 9.0.1.1? Because I don't work in jpeg, I wauld not have seen
this de*ect in saving.
|
Hi Theo. There is an update named 9.0.1.1 whose release notes I
quoted. It might cure Dave's problem and should be installed by
everyone because it cures a few other problems and does not create
any new ones that I know about.
The update's name was confused by some typographic err*rs during the
rush to get 9 out before the sale to Corel closed. The name of the
English executable is en_psp9011_jasc.exe and the Add or Remove
Programs entry is what I said above. Between those, you should be
able to tell whether you have it. It was the final update to PSP 9.
--
Fred Hiltz, fhiltz at yahoo dot com
---------------------------------------------------------------------
Subject: Re: Unable to save large JPEG images
Date: Wed, 8 Nov 2006 19:53:06 +1100
From: "Tim Morrison" <timmorr64@XremoveXhotmail.com>
Newsgroups: corel.PaintShopPro9
Canopus wrote:
| Quote: | Canopus on 07/11/2006 wrote:
Incidentally, I just visited the Jasc UK site and there no longer
seems to be any update files listed for PSP v9 or even a listing for
PSP 9 on their ftp site, only for PSP vX
My mistake...in a way. Although I couldn't find it on the ftp site
there is an ordinary download page at
LINK
and it is listed there.
|
and also
LINK
--
Tim Morrison
C-Tech volunteer
---------------------------------------------------------------------
| Quote: | Is there a free service I can upload photos to that will not attempt to
compress them but just leave them "as is"?
|
I should think so. I don't know of any off-hand. Try Googling. |
| |
| | | Gerb | |
| | Posted: Fri Jun 06, 2008 7:50 pm Post subject: Re: PSP9 will not save photos taken on Sony camera | |
"Spandex Rutabaga" <SpRu@agabatur.xednaps> wrote in message
news:4849AAD3.15CFB06E@agabatur.xednaps...
| Quote: | Try this. Open your JPEG and edit it. Then do File > Export
JPEG Optimizer. On the Quality tab uncheck Save Exif Data. On
the Format tab select Progressive and save the file with a
new name. If it saves, then the problem is likely to be PSP
having a problem with something in the EXIF data for this
camera.
|
Worked!!! Thank you very much.
| Quote: | From what I read in your archived threads, looks like i need to patch my
software in order to save these files properly. I can't tell you how much |
grief you have saved me. Thanks again.
Gerb |
| |
| | | Spandex Rutabaga | |
| | Posted: Fri Jun 06, 2008 7:55 pm Post subject: Re: PSP9 will not save photos taken on Sony camera | |
Gerb wrote:
| Quote: |
"Spandex Rutabaga" <SpRu@agabatur.xednaps> wrote in message
news:4849AAD3.15CFB06E@agabatur.xednaps...
Try this. Open your JPEG and edit it. Then do File > Export
JPEG Optimizer. On the Quality tab uncheck Save Exif Data. On
the Format tab select Progressive and save the file with a
new name. If it saves, then the problem is likely to be PSP
having a problem with something in the EXIF data for this
camera.
Worked!!! Thank you very much.
From what I read in your archived threads, looks like i need to patch my
software in order to save these files properly. I can't tell you how much
grief you have saved me. Thanks again.
|
You're welcome. I will try to lay some grief on you later to
make up for it I'd hate for you to feel short-changed |
| |
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