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IE6 is NOT working, why?

 
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Robert A. Macy
PostPosted: Fri Aug 08, 2008 4:47 pm    Post subject: IE6 is NOT working, why?
       
Apologies ahead of time, but I need help on what should be a simple
problem.

I have four machines: 2 Win98 and 2 WinXP. All works to connect to my
ISP, but the IE6 on one of the WinXP's, but then suddenly worked for
one session, then quit again.

It dials, makes connection, confirms me to my ISP, announces that the
connection is made with a little balloon, but then stops and will not
download the welcome page? The IE6 promptly sequences through
everything until it's time to get the page, then...nothing, no data
transfer, just an hour glass. I can't even activate the View Source.
Have to stop IE, but then the 'can't show this page' screen is the
same as view source.

IE6 just stops when it comes time to get the page. No data transfer,
nothing. Doesn't matter if it's my ISP, google, or any page.

=-=-=
Gary Terhune suggested:
***Ideas only. Test each thoroughly before continuing to the next:
1. In Internet Options, Advanced tab, click the Restore Defaults
button.
Then uncheck JUST that one item about checking for Updates. You can
fiddle
with the rest later. Do the same for your Internet Zone and Restricted
Zone.
Reset to defaults.

2. In a CMD window, while connected, run the following:
ipconfig /flushdns

3. Set up a Clean Boot by running MSCONFIG, choosing Selective
Startup, then
uncheck the Load Startup Items, then go to the Services tab, put a
check in
"Hide all Microsoft Services", then click Disable All. Click OK,
reboot when
prompted, check to make sure that your antivirus didn't automatically
restart itself (Avast will do that), then test at Microsoft.com. If
you're
sure it's working OK, now, then run MSINFO32, look under Software,
then
Startup Programs, click anywhere in the right-hand pane, press Ctrl-A,
then
Ctrl-C, then use Ctrl-V to Paste the info into a reply. Stop any
further
testing of suggestions and reestablish a Normal boot in MSCONFIG.

4. Not sure about this one, because I've never used a modem with XP.
In the
Modem's properties, I would hope that there is somewhere to manually
enter
DNS settings. Probably in the modem's Properties, then TCP/IP
protocol's
Properties. Try using OpenDNS.com for both Primary and Secondary DNS
servers.
=-=-=

I tried the first two:

Quote:
***Ideas only. Test each thoroughly before continuing to the next:
1. In Internet Options, Advanced tab, click the Restore Defaults button.
Then uncheck JUST that one item about checking for Updates. You can fiddle
with the rest later. Do the same for your Internet Zone and Restricted Zone.
Reset to defaults.

Did this, reset all items [I think] and unchecked Automatic Update.
Plus found that there are now NO Add-ons, none at all. But, IE6 still
didn't work.

Quote:
2. In a CMD window, while connected, run the following:
ipconfig /flushdns

WOW! this did NOT do anything!

I dialed up, got connected and then opened a command window typed the
line and cr...nothing, just sat there for minutes!

Is that right? Should it be that slow? Hitting cr again did nothing,
had to close window. At first thought 'hour-glass' and IE6 waiting
was the problem, so stopped IE6, not close, [while connected] and
tried again. Still /flushdns did nothing? Had to close again.

As a test, opened cmd window and typed ipconfig and got a litany of
stuff about my ISP.

IS it significant that /flushdns did nothing?

Either way, IE6 still does not open a page at any website.

I'll go do point 3 later


Quote:
Gary Terhune also asked:
What ISP do you use? Do you set up your DUN connection manually or did you
install some program from the ISP to do it? Is it even using Windows DUN, or
is it using its own dialer?

I use LINK I think I set up manually.

I ignored my ISP's list of things to do, because many times [more than
20 times of clean installs] I successfully have gotten IE6 on Win98
and the other WinXP running by simply connecting to ISP, just manually
set up the phone number and let it go, worked fine.

Robert
 

 
Dan
PostPosted: Fri Aug 08, 2008 4:47 pm    Post subject: RE: IE6 is NOT working, why?
       
Disconnect machines from Internet first and reset all computers first and
then follow my steps. Try to post back with a clean machine if you can use
one --- friend's house or library or somewhere else.
 

 
PA Bear [MS MVP]
PostPosted: Fri Aug 08, 2008 5:39 pm    Post subject: Re: IE6 is NOT working, why?
       
Here's the rest of the long, long story:
LINK

Robert, you're not doing yourself any favors by multi-posting in various
newsgroups about this IE6/WinXP problem, especially doing so in a
Win98-specific newsgroup.
--
~PA Bear


Robert A. Macy wrote:
Quote:
Apologies ahead of time, but I need help on what should be a simple
problem.

I have four machines: 2 Win98 and 2 WinXP. All works to connect to my
ISP, but the IE6 on one of the WinXP's, but then suddenly worked for
one session, then quit again.

It dials, makes connection, confirms me to my ISP, announces that the
connection is made with a little balloon, but then stops and will not
download the welcome page? The IE6 promptly sequences through
everything until it's time to get the page, then...nothing, no data
transfer, just an hour glass. I can't even activate the View Source.
Have to stop IE, but then the 'can't show this page' screen is the
same as view source.

IE6 just stops when it comes time to get the page. No data transfer,
nothing. Doesn't matter if it's my ISP, google, or any page.

=-=-=
Gary Terhune suggested:
***Ideas only. Test each thoroughly before continuing to the next:
1. In Internet Options, Advanced tab, click the Restore Defaults
button.
Then uncheck JUST that one item about checking for Updates. You can
fiddle
with the rest later. Do the same for your Internet Zone and Restricted
Zone.
Reset to defaults.

2. In a CMD window, while connected, run the following:
ipconfig /flushdns

3. Set up a Clean Boot by running MSCONFIG, choosing Selective
Startup, then
uncheck the Load Startup Items, then go to the Services tab, put a
check in
"Hide all Microsoft Services", then click Disable All. Click OK,
reboot when
prompted, check to make sure that your antivirus didn't automatically
restart itself (Avast will do that), then test at Microsoft.com. If
you're
sure it's working OK, now, then run MSINFO32, look under Software,
then
Startup Programs, click anywhere in the right-hand pane, press Ctrl-A,
then
Ctrl-C, then use Ctrl-V to Paste the info into a reply. Stop any
further
testing of suggestions and reestablish a Normal boot in MSCONFIG.

4. Not sure about this one, because I've never used a modem with XP.
In the
Modem's properties, I would hope that there is somewhere to manually
enter
DNS settings. Probably in the modem's Properties, then TCP/IP
protocol's
Properties. Try using OpenDNS.com for both Primary and Secondary DNS
servers.
=-=-=

I tried the first two:

***Ideas only. Test each thoroughly before continuing to the next:
1. In Internet Options, Advanced tab, click the Restore Defaults button.
Then uncheck JUST that one item about checking for Updates. You can
fiddle
with the rest later. Do the same for your Internet Zone and Restricted
Zone. Reset to defaults.

Did this, reset all items [I think] and unchecked Automatic Update.
Plus found that there are now NO Add-ons, none at all. But, IE6 still
didn't work.

2. In a CMD window, while connected, run the following:
ipconfig /flushdns

WOW! this did NOT do anything!

I dialed up, got connected and then opened a command window typed the
line and cr...nothing, just sat there for minutes!

Is that right? Should it be that slow? Hitting cr again did nothing,
had to close window. At first thought 'hour-glass' and IE6 waiting
was the problem, so stopped IE6, not close, [while connected] and
tried again. Still /flushdns did nothing? Had to close again.

As a test, opened cmd window and typed ipconfig and got a litany of
stuff about my ISP.

IS it significant that /flushdns did nothing?

Either way, IE6 still does not open a page at any website.

I'll go do point 3 later


Gary Terhune also asked:
What ISP do you use? Do you set up your DUN connection manually or did
you
install some program from the ISP to do it? Is it even using Windows DUN,
or is it using its own dialer?

I use LINK I think I set up manually.

I ignored my ISP's list of things to do, because many times [more than
20 times of clean installs] I successfully have gotten IE6 on Win98
and the other WinXP running by simply connecting to ISP, just manually
set up the phone number and let it go, worked fine.

Robert
 

 
Dan
PostPosted: Sat Aug 09, 2008 1:40 am    Post subject: Re: IE6 is NOT working, why?
       
Thanks for letting me know the whole story, Robear.
 

 
PA Bear [MS MVP]
PostPosted: Sat Aug 09, 2008 3:26 am    Post subject: Re: IE6 is NOT working, why?
       
Repost:
With all due respect, once you've take care of everything on this page...

LINK

....I'll attempt to assist your further, Robert, in IE General newsgroup.

=> Make sure the Windows Firewall or a third-party firewall is enabled.

=> Make sure that the machine is fully patched at Windows Update.

=> Get a functional anti-virus application installed.

Your anti-virus application should be configured to seek and install
updates automatically and daily at a time when the machine is usually
running and connected to the internet. It should also be configured to run
a full system scan a few minutes after seeking/installing updates, also
daily. Anything less is simply insufficient these days.
===========================

Unexplained computer behavior may be caused by deceptive software
LINK

Run a thorough check for hijackware, including posting your hijackthis log
to an appropriate forum.

Checking for/Help with Hijackware
LINK
LINK
LINK
LINK
LINK
LINK
LINK
LINK
LINK
LINK

When all else fails, HijackThis v2.0.2
(http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use (in
conjuction with some other utilities). HijackThis will NOT fix anything on
its own, but it will help you to both identify and remove any
hijackware/spyware with assistance from an expert. **Post your log to
LINK
LINK
LINK or other appropriate forums for review
by an expert in such matters, not here.**

If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair shop.
--
~PA Bear

Robert A. Macy wrote:
Quote:
On Aug 8, 8:40 pm, Dan <D...@discussions.microsoft.com> wrote:
Thanks for letting me know the whole story, Robear.

I thought mult posting meant IDENTICAL posts to multiple groups.

I did not do that. I first posted my questions in what seemed like
the appropriate group, the Internet Explorer Group. Instead of
concentrating on solving my problem, I got lectured and lectured about
antivirus software, ending with 'I can't help you further' or such.
After not getting help and being told no further help was forth
coming, I started asking in the one group that has really helped me,
this one.

I did NOT multi-post the same question. I stopped in one group in
frustration and moved to this group, and members in this group have
had the courtesy and the decency to truly share expertise and offer
help. [which was so rich in activity that I am still trying to
accomplish all the tasks requested of me.

And I did start with apologies for being off topic. I still apologize
for being off topic. But I do not apologize for seeking help.

Robert
 

 
Robert A. Macy
PostPosted: Sat Aug 09, 2008 4:48 am    Post subject: Re: IE6 is NOT working, why?
       
On Aug 8, 8:40 pm, Dan <D...@discussions.microsoft.com> wrote:
Quote:
Thanks for letting me know the whole story, Robear.

I thought mult posting meant IDENTICAL posts to multiple groups.

I did not do that. I first posted my questions in what seemed like
the appropriate group, the Internet Explorer Group. Instead of
concentrating on solving my problem, I got lectured and lectured about
antivirus software, ending with 'I can't help you further' or such.
After not getting help and being told no further help was forth
coming, I started asking in the one group that has really helped me,
this one.

I did NOT multi-post the same question. I stopped in one group in
frustration and moved to this group, and members in this group have
had the courtesy and the decency to truly share expertise and offer
help. [which was so rich in activity that I am still trying to
accomplish all the tasks requested of me.

And I did start with apologies for being off topic. I still apologize
for being off topic. But I do not apologize for seeking help.

Robert
 

 
Dan
PostPosted: Sat Aug 09, 2008 10:51 am    Post subject: Re: IE6 is NOT working, why?
       
Robert, please trust and be thankful to Robear. I can not think of one time
he has ever been rude to me and I greatly respect him as one of my favorite
MVP's along with Chris Quirke, Jeff Richards, Tim Slatterly (sorry if I
misspelled your name), Alan Edwards, etc. They are too numerous to name.

Gary S. Terhune is also awesome but we are on non speaking terms because I
messed with his head (sorry it was completely 100% my fault) when my thyroid
levels were off.

(Off Topic Below -- Disregard if you are not interested and that is fine by
me)

I have since had surgery and the right side of my thyroid has been removed
because it literally had holes in it according to my surgeon Mike who
operated on me. This was because of radiation I had for cancer (Hodgkin's
Disease) back in 1990 but it just held out so long and suddenly fully
collapsed after sort of crashing before.

Apparently, thyroid disease mirrors full mental disorders because of the
power of this hormone. I now take thyroid medicine and it is a pain because
I get too hyper and stimulated when the level is too high and down and
depressed with crying for no reason when the level is too low. My level I
can tell right now is too high so I must speak with my endochronologist about
getting a lower dose of thyroid medicine for daily use. Eventually,
hopefully science will get my thyroid levels back to fully normal.

The 4 treatment of chemotherapy finally cured me and that date is set
forever in my heart of July 3, 1992 when Dan was cured of Hodgkin's Disease.
Sorry for hijacking this thread and I just wanted the truth to be now
publically out there for all to see for whatever little worth it may be to
anyone.
 

 
Robert A. Macy
PostPosted: Sun Aug 10, 2008 7:32 pm    Post subject: Re: IE6 is NOT working, why?
       
Is ok to 'hijack this thread'

What you have gone through and the result of the uneveness resulting
is one of the best reasons for never flaming anyone on th 'net.

Thank you for sharing. Perhaps, your description of the symptom of
thyroidal disruption will prove valuable to a lurker and save them
much personal hardship.

I know, for me, you make me thankful for being blessed to not have
gone through anything like this.

Robert
 

 
Gary S. Terhune
PostPosted: Sun Aug 10, 2008 8:42 pm    Post subject: Re: IE6 is NOT working, why?
       
"Robert A. Macy" <macy@california.com> wrote in message
news:9e918f11-24e3-48c7-b991-6bb01d26914a@s1g2000pra.googlegroups.com...
Quote:
Is ok to 'hijack this thread'

What you have gone through and the result of the uneveness resulting
is one of the best reasons for never flaming anyone on th 'net.

Thank you for sharing. Perhaps, your description of the symptom of
thyroidal disruption will prove valuable to a lurker and save them
much personal hardship.

I know, for me, you make me thankful for being blessed to not have
gone through anything like this.

Robert
 

 
Gary S. Terhune
PostPosted: Sun Aug 10, 2008 8:48 pm    Post subject: Re: IE6 is NOT working, why?
       
When you don't leave the previous content of the thread in your post, nobody
has the slightest idea who or what you're responding to. In my case, lots of
idiots get blocked, and from the sounds of it, this one was called Dan. A
lying mental patient, escaped from the asylum.

Or, in the case of the msnews news server, lots of posts get dumped for no
reason at all. So leave at least two or three in complete.

--
Gary S. Terhune
MS-MVP Shell/User
LINK

"Robert A. Macy" <macy@california.com> wrote in message
news:9e918f11-24e3-48c7-b991-6bb01d26914a@s1g2000pra.googlegroups.com...
Quote:
Is ok to 'hijack this thread'

What you have gone through and the result of the uneveness resulting
is one of the best reasons for never flaming anyone on th 'net.

Thank you for sharing. Perhaps, your description of the symptom of
thyroidal disruption will prove valuable to a lurker and save them
much personal hardship.

I know, for me, you make me thankful for being blessed to not have
gone through anything like this.

Robert
 

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