|  | IE6 is NOT working, why? |  | |
| | | Robert A. Macy |  |
| Posted: Fri Aug 08, 2008 4:47 pm Post subject: IE6 is NOT working, why? |  |
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Apologies ahead of time, but I need help on what should be a simple problem.
I have four machines: 2 Win98 and 2 WinXP. All works to connect to my ISP, but the IE6 on one of the WinXP's, but then suddenly worked for one session, then quit again.
It dials, makes connection, confirms me to my ISP, announces that the connection is made with a little balloon, but then stops and will not download the welcome page? The IE6 promptly sequences through everything until it's time to get the page, then...nothing, no data transfer, just an hour glass. I can't even activate the View Source. Have to stop IE, but then the 'can't show this page' screen is the same as view source.
IE6 just stops when it comes time to get the page. No data transfer, nothing. Doesn't matter if it's my ISP, google, or any page.
=-=-= Gary Terhune suggested: ***Ideas only. Test each thoroughly before continuing to the next: 1. In Internet Options, Advanced tab, click the Restore Defaults button. Then uncheck JUST that one item about checking for Updates. You can fiddle with the rest later. Do the same for your Internet Zone and Restricted Zone. Reset to defaults.
2. In a CMD window, while connected, run the following: ipconfig /flushdns
3. Set up a Clean Boot by running MSCONFIG, choosing Selective Startup, then uncheck the Load Startup Items, then go to the Services tab, put a check in "Hide all Microsoft Services", then click Disable All. Click OK, reboot when prompted, check to make sure that your antivirus didn't automatically restart itself (Avast will do that), then test at Microsoft.com. If you're sure it's working OK, now, then run MSINFO32, look under Software, then Startup Programs, click anywhere in the right-hand pane, press Ctrl-A, then Ctrl-C, then use Ctrl-V to Paste the info into a reply. Stop any further testing of suggestions and reestablish a Normal boot in MSCONFIG.
4. Not sure about this one, because I've never used a modem with XP. In the Modem's properties, I would hope that there is somewhere to manually enter DNS settings. Probably in the modem's Properties, then TCP/IP protocol's Properties. Try using OpenDNS.com for both Primary and Secondary DNS servers. =-=-=
I tried the first two:
| Quote: | ***Ideas only. Test each thoroughly before continuing to the next: 1. In Internet Options, Advanced tab, click the Restore Defaults button. Then uncheck JUST that one item about checking for Updates. You can fiddle with the rest later. Do the same for your Internet Zone and Restricted Zone. Reset to defaults.
|
Did this, reset all items [I think] and unchecked Automatic Update. Plus found that there are now NO Add-ons, none at all. But, IE6 still didn't work.
| Quote: | 2. In a CMD window, while connected, run the following: ipconfig /flushdns
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WOW! this did NOT do anything!
I dialed up, got connected and then opened a command window typed the line and cr...nothing, just sat there for minutes!
Is that right? Should it be that slow? Hitting cr again did nothing, had to close window. At first thought 'hour-glass' and IE6 waiting was the problem, so stopped IE6, not close, [while connected] and tried again. Still /flushdns did nothing? Had to close again.
As a test, opened cmd window and typed ipconfig and got a litany of stuff about my ISP.
IS it significant that /flushdns did nothing?
Either way, IE6 still does not open a page at any website.
I'll go do point 3 later
| Quote: | Gary Terhune also asked: What ISP do you use? Do you set up your DUN connection manually or did you install some program from the ISP to do it? Is it even using Windows DUN, or is it using its own dialer?
|
I use LINK I think I set up manually.
I ignored my ISP's list of things to do, because many times [more than 20 times of clean installs] I successfully have gotten IE6 on Win98 and the other WinXP running by simply connecting to ISP, just manually set up the phone number and let it go, worked fine.
Robert |
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| | | Dan |  |
| Posted: Fri Aug 08, 2008 4:47 pm Post subject: RE: IE6 is NOT working, why? |  |
Disconnect machines from Internet first and reset all computers first and then follow my steps. Try to post back with a clean machine if you can use one --- friend's house or library or somewhere else. |
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| | | PA Bear [MS MVP] |  |
| Posted: Fri Aug 08, 2008 5:39 pm Post subject: Re: IE6 is NOT working, why? |  |
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Here's the rest of the long, long story: LINK
Robert, you're not doing yourself any favors by multi-posting in various newsgroups about this IE6/WinXP problem, especially doing so in a Win98-specific newsgroup. -- ~PA Bear
Robert A. Macy wrote:
| Quote: | Apologies ahead of time, but I need help on what should be a simple problem.
I have four machines: 2 Win98 and 2 WinXP. All works to connect to my ISP, but the IE6 on one of the WinXP's, but then suddenly worked for one session, then quit again.
It dials, makes connection, confirms me to my ISP, announces that the connection is made with a little balloon, but then stops and will not download the welcome page? The IE6 promptly sequences through everything until it's time to get the page, then...nothing, no data transfer, just an hour glass. I can't even activate the View Source. Have to stop IE, but then the 'can't show this page' screen is the same as view source.
IE6 just stops when it comes time to get the page. No data transfer, nothing. Doesn't matter if it's my ISP, google, or any page.
=-=-= Gary Terhune suggested: ***Ideas only. Test each thoroughly before continuing to the next: 1. In Internet Options, Advanced tab, click the Restore Defaults button. Then uncheck JUST that one item about checking for Updates. You can fiddle with the rest later. Do the same for your Internet Zone and Restricted Zone. Reset to defaults.
2. In a CMD window, while connected, run the following: ipconfig /flushdns
3. Set up a Clean Boot by running MSCONFIG, choosing Selective Startup, then uncheck the Load Startup Items, then go to the Services tab, put a check in "Hide all Microsoft Services", then click Disable All. Click OK, reboot when prompted, check to make sure that your antivirus didn't automatically restart itself (Avast will do that), then test at Microsoft.com. If you're sure it's working OK, now, then run MSINFO32, look under Software, then Startup Programs, click anywhere in the right-hand pane, press Ctrl-A, then Ctrl-C, then use Ctrl-V to Paste the info into a reply. Stop any further testing of suggestions and reestablish a Normal boot in MSCONFIG.
4. Not sure about this one, because I've never used a modem with XP. In the Modem's properties, I would hope that there is somewhere to manually enter DNS settings. Probably in the modem's Properties, then TCP/IP protocol's Properties. Try using OpenDNS.com for both Primary and Secondary DNS servers. =-=-=
I tried the first two:
***Ideas only. Test each thoroughly before continuing to the next: 1. In Internet Options, Advanced tab, click the Restore Defaults button. Then uncheck JUST that one item about checking for Updates. You can fiddle with the rest later. Do the same for your Internet Zone and Restricted Zone. Reset to defaults.
Did this, reset all items [I think] and unchecked Automatic Update. Plus found that there are now NO Add-ons, none at all. But, IE6 still didn't work.
2. In a CMD window, while connected, run the following: ipconfig /flushdns
WOW! this did NOT do anything!
I dialed up, got connected and then opened a command window typed the line and cr...nothing, just sat there for minutes!
Is that right? Should it be that slow? Hitting cr again did nothing, had to close window. At first thought 'hour-glass' and IE6 waiting was the problem, so stopped IE6, not close, [while connected] and tried again. Still /flushdns did nothing? Had to close again.
As a test, opened cmd window and typed ipconfig and got a litany of stuff about my ISP.
IS it significant that /flushdns did nothing?
Either way, IE6 still does not open a page at any website.
I'll go do point 3 later
Gary Terhune also asked: What ISP do you use? Do you set up your DUN connection manually or did you install some program from the ISP to do it? Is it even using Windows DUN, or is it using its own dialer?
I use LINK I think I set up manually.
I ignored my ISP's list of things to do, because many times [more than 20 times of clean installs] I successfully have gotten IE6 on Win98 and the other WinXP running by simply connecting to ISP, just manually set up the phone number and let it go, worked fine.
Robert |
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| | | Dan |  |
| Posted: Sat Aug 09, 2008 1:40 am Post subject: Re: IE6 is NOT working, why? |  |
| Thanks for letting me know the whole story, Robear. |
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| | | PA Bear [MS MVP] |  |
| Posted: Sat Aug 09, 2008 3:26 am Post subject: Re: IE6 is NOT working, why? |  |
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Repost: With all due respect, once you've take care of everything on this page...
LINK
....I'll attempt to assist your further, Robert, in IE General newsgroup.
=> Make sure the Windows Firewall or a third-party firewall is enabled.
=> Make sure that the machine is fully patched at Windows Update.
=> Get a functional anti-virus application installed.
Your anti-virus application should be configured to seek and install updates automatically and daily at a time when the machine is usually running and connected to the internet. It should also be configured to run a full system scan a few minutes after seeking/installing updates, also daily. Anything less is simply insufficient these days. ===========================
Unexplained computer behavior may be caused by deceptive software LINK
Run a thorough check for hijackware, including posting your hijackthis log to an appropriate forum.
Checking for/Help with Hijackware LINK LINK LINK LINK LINK LINK LINK LINK LINK LINK
When all else fails, HijackThis v2.0.2 (http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use (in conjuction with some other utilities). HijackThis will NOT fix anything on its own, but it will help you to both identify and remove any hijackware/spyware with assistance from an expert. **Post your log to LINK LINK LINK or other appropriate forums for review by an expert in such matters, not here.**
If the procedures look too complex - and there is no shame in admitting this isn't your cup of tea - take the machine to a local, reputable and independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair shop. -- ~PA Bear
Robert A. Macy wrote:
| Quote: | On Aug 8, 8:40 pm, Dan <D...@discussions.microsoft.com> wrote: Thanks for letting me know the whole story, Robear.
I thought mult posting meant IDENTICAL posts to multiple groups.
I did not do that. I first posted my questions in what seemed like the appropriate group, the Internet Explorer Group. Instead of concentrating on solving my problem, I got lectured and lectured about antivirus software, ending with 'I can't help you further' or such. After not getting help and being told no further help was forth coming, I started asking in the one group that has really helped me, this one.
I did NOT multi-post the same question. I stopped in one group in frustration and moved to this group, and members in this group have had the courtesy and the decency to truly share expertise and offer help. [which was so rich in activity that I am still trying to accomplish all the tasks requested of me.
And I did start with apologies for being off topic. I still apologize for being off topic. But I do not apologize for seeking help.
Robert |
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| | | Robert A. Macy |  |
| Posted: Sat Aug 09, 2008 4:48 am Post subject: Re: IE6 is NOT working, why? |  |
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On Aug 8, 8:40 pm, Dan <D...@discussions.microsoft.com> wrote:
| Quote: | Thanks for letting me know the whole story, Robear.
|
I thought mult posting meant IDENTICAL posts to multiple groups.
I did not do that. I first posted my questions in what seemed like the appropriate group, the Internet Explorer Group. Instead of concentrating on solving my problem, I got lectured and lectured about antivirus software, ending with 'I can't help you further' or such. After not getting help and being told no further help was forth coming, I started asking in the one group that has really helped me, this one.
I did NOT multi-post the same question. I stopped in one group in frustration and moved to this group, and members in this group have had the courtesy and the decency to truly share expertise and offer help. [which was so rich in activity that I am still trying to accomplish all the tasks requested of me.
And I did start with apologies for being off topic. I still apologize for being off topic. But I do not apologize for seeking help.
Robert |
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| | | Dan |  |
| Posted: Sat Aug 09, 2008 10:51 am Post subject: Re: IE6 is NOT working, why? |  |
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Robert, please trust and be thankful to Robear. I can not think of one time he has ever been rude to me and I greatly respect him as one of my favorite MVP's along with Chris Quirke, Jeff Richards, Tim Slatterly (sorry if I misspelled your name), Alan Edwards, etc. They are too numerous to name.
Gary S. Terhune is also awesome but we are on non speaking terms because I messed with his head (sorry it was completely 100% my fault) when my thyroid levels were off.
(Off Topic Below -- Disregard if you are not interested and that is fine by me)
I have since had surgery and the right side of my thyroid has been removed because it literally had holes in it according to my surgeon Mike who operated on me. This was because of radiation I had for cancer (Hodgkin's Disease) back in 1990 but it just held out so long and suddenly fully collapsed after sort of crashing before.
Apparently, thyroid disease mirrors full mental disorders because of the power of this hormone. I now take thyroid medicine and it is a pain because I get too hyper and stimulated when the level is too high and down and depressed with crying for no reason when the level is too low. My level I can tell right now is too high so I must speak with my endochronologist about getting a lower dose of thyroid medicine for daily use. Eventually, hopefully science will get my thyroid levels back to fully normal.
The 4 treatment of chemotherapy finally cured me and that date is set forever in my heart of July 3, 1992 when Dan was cured of Hodgkin's Disease. Sorry for hijacking this thread and I just wanted the truth to be now publically out there for all to see for whatever little worth it may be to anyone. |
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| | | Robert A. Macy |  |
| Posted: Sun Aug 10, 2008 7:32 pm Post subject: Re: IE6 is NOT working, why? |  |
Is ok to 'hijack this thread'
What you have gone through and the result of the uneveness resulting is one of the best reasons for never flaming anyone on th 'net.
Thank you for sharing. Perhaps, your description of the symptom of thyroidal disruption will prove valuable to a lurker and save them much personal hardship.
I know, for me, you make me thankful for being blessed to not have gone through anything like this.
Robert |
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| | | Gary S. Terhune |  |
| Posted: Sun Aug 10, 2008 8:42 pm Post subject: Re: IE6 is NOT working, why? |  |
"Robert A. Macy" <macy@california.com> wrote in message news:9e918f11-24e3-48c7-b991-6bb01d26914a@s1g2000pra.googlegroups.com...
| Quote: | Is ok to 'hijack this thread'
What you have gone through and the result of the uneveness resulting is one of the best reasons for never flaming anyone on th 'net.
Thank you for sharing. Perhaps, your description of the symptom of thyroidal disruption will prove valuable to a lurker and save them much personal hardship.
I know, for me, you make me thankful for being blessed to not have gone through anything like this.
Robert
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| | | Gary S. Terhune |  |
| Posted: Sun Aug 10, 2008 8:48 pm Post subject: Re: IE6 is NOT working, why? |  |
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When you don't leave the previous content of the thread in your post, nobody has the slightest idea who or what you're responding to. In my case, lots of idiots get blocked, and from the sounds of it, this one was called Dan. A lying mental patient, escaped from the asylum.
Or, in the case of the msnews news server, lots of posts get dumped for no reason at all. So leave at least two or three in complete.
-- Gary S. Terhune MS-MVP Shell/User LINK
"Robert A. Macy" <macy@california.com> wrote in message news:9e918f11-24e3-48c7-b991-6bb01d26914a@s1g2000pra.googlegroups.com...
| Quote: | Is ok to 'hijack this thread'
What you have gone through and the result of the uneveness resulting is one of the best reasons for never flaming anyone on th 'net.
Thank you for sharing. Perhaps, your description of the symptom of thyroidal disruption will prove valuable to a lurker and save them much personal hardship.
I know, for me, you make me thankful for being blessed to not have gone through anything like this.
Robert
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