|  | IE6 hang after installing updates |  | |
| | | Walter_C |  |
| Posted: Mon Aug 25, 2008 5:26 am Post subject: IE6 hang after installing updates |  |
| |  | |
I have done the steps for restarting the BITS with regard to the Article ID 910337 and the error 1083 trouble shooting. (Before so doing, I had not done a virus and spyware scanning). After I retarted the computer, I received the update notice too and choosed to download all the updates (about 10 items) except the two IE7 and Windows XP SP3 and I could see it was downloading. Then, when I finished work and shut down my computer, it gave message that it needed to install the 21 ??!updates (windows XP security updates and including Windows XP Active X killbits cummulative security and IE6 updates) before the computer shutting down. Next day, I started the windows and do my browsing using the IE6, it could start my home page and show the content completely. However, when I clicked some link icons or webistes in My Favourites or type in website address in URL bar, it started another blank window and then hang up (in other one time, it started several blank windows with a popup saying windows failed to access designated installation, path or files. You may not have the appropriate rights to access the objects) while the first window was flsshing at intervals going blank out and showing the contents then but at last did not respond too. I tried to close the browers and it responded a instant termination pop up for IEXPLOR.EXE. the following is the details information:
=APP Name: IEXPLORE.EXE szAPPVer 6.0.2900.2180 szModName: hangapp azModVer 0.0.0.0 offset:00000000
Then I have use my antivirus software and some other virus online scanner to scan my compter but no defect was reported.
I don't know what happed to the IE EXplorer 6 and the present problem was pertaining to the installed updates or other reasons. (I have unstalled IE7 before for repairing the Windows XP SP2)
Moreover, I have visited the windows update website and tried to see my installation history, but it responded with a pop-up window for installing the window update tool (I have clicked "NO" but later I checked the update history the window update agent 7.2.6001.784 was installed) before I could go on. I don't know if the window update tool is an offical tool or not as I have installed the Active X control on my first visiting the upate website after the upgrade installation for reparing my Windows XP.
Please help |
| |
| | | PA Bear [MS MVP] |  |
| Posted: Mon Aug 25, 2008 1:39 pm Post subject: Re: IE6 hang after installing updates |  |
| |  | |
=> IN RE the IE issue:
You still have a hijackware infection. A Repair Install will NOT resolve such problems. Do a format & clean install.
After doing so, you will have the equivalent of a "new computer" so take care of everything on the following webpage before otherwise connecting to the internet (e.g., to browse, email, chat, download anything BUT Windows Updates, the installer for your anti-virus application and updates for same):
Before You Connect a New Computer to the Internet LINK
Also see: LINK
IN RE the Windows Update issues:
You WILL have the same "failure to install updates" problem again after the clean install. See this KB article:
Updates are not installed successfully from Windows Update, from Microsoft Update, or by using Automatic Updates after you perform a new Windows XP installation or you repair a Windows XP installation LINK
You MUST install that ActiveX Control to be able to use Windows Update website. The ActiveX Control is not required to use Automatic Updates. -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 AumHa VSOP & Admin LINK DTS-L LINK
Walter_C wrote:
| Quote: | I have done the steps for restarting the BITS with regard to the Article ID 910337 and the error 1083 trouble shooting. (Before so doing, I had not done a virus and spyware scanning). After I retarted the computer, I received the update notice too and choosed to download all the updates (about 10 items) except the two IE7 and Windows XP SP3 and I could see it was downloading. Then, when I finished work and shut down my computer, it gave message that it needed to install the 21 ??!updates (windows XP security updates and including Windows XP Active X killbits cummulative security and IE6 updates) before the computer shutting down. Next day, I started the windows and do my browsing using the IE6, it could start my home page and show the content completely. However, when I clicked some link icons or webistes in My Favourites or type in website address in URL bar, it started another blank window and then hang up (in other one time, it started several blank windows with a popup saying windows failed to access designated installation, path or files. You may not have the appropriate rights to access the objects) while the first window was flsshing at intervals going blank out and showing the contents then but at last did not respond too. I tried to close the browers and it responded a instant termination pop up for IEXPLOR.EXE. the following is the details information:
=APP Name: IEXPLORE.EXE szAPPVer 6.0.2900.2180 szModName: hangapp azModVer 0.0.0.0 offset:00000000
Then I have use my antivirus software and some other virus online scanner to scan my compter but no defect was reported.
I don't know what happed to the IE EXplorer 6 and the present problem was pertaining to the installed updates or other reasons. (I have unstalled IE7 before for repairing the Windows XP SP2)
Moreover, I have visited the windows update website and tried to see my installation history, but it responded with a pop-up window for installing the window update tool (I have clicked "NO" but later I checked the update history the window update agent 7.2.6001.784 was installed) before I could go on. I don't know if the window update tool is an offical tool or not as I have installed the Active X control on my first visiting the upate website after the upgrade installation for reparing my Windows XP.
Please help |
|
| |
| | | Walter_C |  |
| Posted: Wed Aug 27, 2008 5:29 am Post subject: Re: IE6 hang after installing updates |  |
| |  | |
I have checked with anti-spyware and found nothing. In fact, before I had installed the updates, IE brower was functionally normally. The problem occurred after I installed the updates and started my comptenext day.
Meanwhile, I found that the homepage (msn.com) could be loaded successfully and I clicked the icon link , it could go to target webpage. And also I typed in the website address to the search bar, it could show a search result and then went to the website site I clicked to but with an extr blank window turning up.
What should I do now to solve the problem as a clean reinstallation would be the last resort.
"PA Bear [MS MVP]" wrote:
| Quote: | => IN RE the IE issue:
You still have a hijackware infection. A Repair Install will NOT resolve such problems. Do a format & clean install.
After doing so, you will have the equivalent of a "new computer" so take care of everything on the following webpage before otherwise connecting to the internet (e.g., to browse, email, chat, download anything BUT Windows Updates, the installer for your anti-virus application and updates for same):
Before You Connect a New Computer to the Internet LINK
Also see: LINK
IN RE the Windows Update issues:
You WILL have the same "failure to install updates" problem again after the clean install. See this KB article:
Updates are not installed successfully from Windows Update, from Microsoft Update, or by using Automatic Updates after you perform a new Windows XP installation or you repair a Windows XP installation LINK
You MUST install that ActiveX Control to be able to use Windows Update website. The ActiveX Control is not required to use Automatic Updates. -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 AumHa VSOP & Admin LINK DTS-L LINK
Walter_C wrote: I have done the steps for restarting the BITS with regard to the Article ID 910337 and the error 1083 trouble shooting. (Before so doing, I had not done a virus and spyware scanning). After I retarted the computer, I received the update notice too and choosed to download all the updates (about 10 items) except the two IE7 and Windows XP SP3 and I could see it was downloading. Then, when I finished work and shut down my computer, it gave message that it needed to install the 21 ??!updates (windows XP security updates and including Windows XP Active X killbits cummulative security and IE6 updates) before the computer shutting down. Next day, I started the windows and do my browsing using the IE6, it could start my home page and show the content completely. However, when I clicked some link icons or webistes in My Favourites or type in website address in URL bar, it started another blank window and then hang up (in other one time, it started several blank windows with a popup saying windows failed to access designated installation, path or files. You may not have the appropriate rights to access the objects) while the first window was flsshing at intervals going blank out and showing the contents then but at last did not respond too. I tried to close the browers and it responded a instant termination pop up for IEXPLOR.EXE. the following is the details information:
=APP Name: IEXPLORE.EXE szAPPVer 6.0.2900.2180 szModName: hangapp azModVer 0.0.0.0 offset:00000000
Then I have use my antivirus software and some other virus online scanner to scan my compter but no defect was reported.
I don't know what happed to the IE EXplorer 6 and the present problem was pertaining to the installed updates or other reasons. (I have unstalled IE7 before for repairing the Windows XP SP2)
Moreover, I have visited the windows update website and tried to see my installation history, but it responded with a pop-up window for installing the window update tool (I have clicked "NO" but later I checked the update history the window update agent 7.2.6001.784 was installed) before I could go on. I don't know if the window update tool is an offical tool or not as I have installed the Active X control on my first visiting the upate website after the upgrade installation for reparing my Windows XP.
Please help
|
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| | | PA Bear [MS MVP] |  |
| Posted: Wed Aug 27, 2008 2:28 pm Post subject: Re: IE6 hang after installing updates |  |
| |  | |
CORRECTION:
You were referring to the new Windows Update Agent v7.2.6001.784, not the ActiveX Control required to use Windows Update website. When you installed WinXP, you agreed to allow MS to "silently" update this application. See LINK -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 AumHa VSOP & Admin LINK DTS-L LINK
PA Bear [MS MVP] wrote: <snip>
| Quote: | You MUST install that ActiveX Control to be able to use Windows Update website. The ActiveX Control is not required to use Automatic Updates. snip Walter_C wrote: Moreover, I have visited the windows update website and tried to see my installation history, but it responded with a pop-up window for installing the window update tool (I have clicked "NO" but later I checked the update history the window update agent 7.2.6001.784 was installed) before I could go on. I don't know if the window update tool is an offical tool or not as I have installed the Active X control on my first visiting the upate website after the upgrade installation for reparing my Windows XP. |
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| |
| | | PA Bear [MS MVP] |  |
| Posted: Wed Aug 27, 2008 2:28 pm Post subject: Re: IE6 hang after installing updates |  |
| |  | |
| Quote: | I have checked with anti-spyware and found nothing. In fact, before I had installed the updates, IE brower was functionally normally. The problem occurred after I installed the updates and started my comptenext day.
|
Given everything you've told us so far, I can assure you that you have NOT ruled out a hijackware infection, Walter. No combination of anti-virus/anti-spyware scans can successfully detect and remove the current crop of this stuff.
| Quote: | What should I do now to solve the problem as a clean reinstallation would be the last resort.
|
1. If you suspect that one or more of the Windows Updates caused the problem (I do not), you can open a free support incident: LINK For home users, no-charge support is available by calling 1-866-PCSAFETY in the United States and in Canada or by contacting your local Microsoft subsidiary. There is no-charge for support calls that are associated with security updates. When you call, clearly state that your problem is related to a Security Update and cite the update's KB number (e.g., KB123456).
2. Run a /thorough/ check for hijackware, including posting your hijackthis log to an appropriate forum.
Checking for/Help with Hijackware LINK LINK LINK LINK LINK LINK LINK LINK LINK LINK
When all else fails, HijackThis v2.0.2 (http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use (in conjuction with some other utilities). HijackThis will NOT fix anything on its own, but it will help you to both identify and remove any hijackware/spyware with assistance from an expert. **Post your log to LINK LINK LINK or other appropriate forums for review by an expert in such matters, not here.**
3. If the above procedures look too complex - and there is no shame in admitting this isn't your cup of tea - take the machine to a local, reputable and independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair shop.
Good luck. -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 AumHa VSOP & Admin LINK DTS-L LINK
Walter_C wrote:
| Quote: | I have checked with anti-spyware and found nothing. In fact, before I had installed the updates, IE brower was functionally normally. The problem occurred after I installed the updates and started my comptenext day.
Meanwhile, I found that the homepage (msn.com) could be loaded successfully and I clicked the icon link , it could go to target webpage. And also I typed in the website address to the search bar, it could show a search result and then went to the website site I clicked to but with an extr blank window turning up.
What should I do now to solve the problem as a clean reinstallation would be the last resort.
"PA Bear [MS MVP]" wrote: => IN RE the IE issue:
You still have a hijackware infection. A Repair Install will NOT resolve such problems. Do a format & clean install.
After doing so, you will have the equivalent of a "new computer" so take care of everything on the following webpage before otherwise connecting to the internet (e.g., to browse, email, chat, download anything BUT Windows Updates, the installer for your anti-virus application and updates for same):
Before You Connect a New Computer to the Internet LINK
Also see: LINK
IN RE the Windows Update issues:
You WILL have the same "failure to install updates" problem again after the clean install. See this KB article:
Updates are not installed successfully from Windows Update, from Microsoft Update, or by using Automatic Updates after you perform a new Windows XP installation or you repair a Windows XP installation LINK
[See my CORRECTION post ~PAB]
Walter_C wrote: I have done the steps for restarting the BITS with regard to the Article ID 910337 and the error 1083 trouble shooting. (Before so doing, I had not done a virus and spyware scanning). After I retarted the computer, I received the update notice too and choosed to download all the updates (about 10 items) except the two IE7 and Windows XP SP3 and I could see it was downloading. Then, when I finished work and shut down my computer, it gave message that it needed to install the 21 ??!updates (windows XP security updates and including Windows XP Active X killbits cummulative security and IE6 updates) before the computer shutting down. Next day, I started the windows and do my browsing using the IE6, it could start my home page and show the content completely. However, when I clicked some link icons or webistes in My Favourites or type in website address in URL bar, it started another blank window and then hang up (in other one time, it started several blank windows with a popup saying windows failed to access designated installation, path or files. You may not have the appropriate rights to access the objects) while the first window was flsshing at intervals going blank out and showing the contents then but at last did not respond too. I tried to close the browers and it responded a instant termination pop up for IEXPLOR.EXE. the following is the details information:
=APP Name: IEXPLORE.EXE szAPPVer 6.0.2900.2180 szModName: hangapp azModVer 0.0.0.0 offset:00000000
Then I have use my antivirus software and some other virus online scanner to scan my compter but no defect was reported.
I don't know what happed to the IE EXplorer 6 and the present problem was pertaining to the installed updates or other reasons. (I have unstalled IE7 before for repairing the Windows XP SP2)
Moreover, I have visited the windows update website and tried to see my installation history, but it responded with a pop-up window for installing the window update tool (I have clicked "NO" but later I checked the update history the window update agent 7.2.6001.784 was installed) before I could go on. I don't know if the window update tool is an offical tool or not as I have installed the Active X control on my first visiting the upate website after the upgrade installation for reparing my Windows XP.
Please help |
|
| |
| | | Walter_C |  |
| Posted: Thu Aug 28, 2008 6:22 am Post subject: Re: IE6 hang after installing updates |  |
| |  | |
The active X control was installed successfully when I viisted the windows update website after a repairing reinstallation while the Windows Update Agent popup apperred and clicked "NO" when I vistied the update website after I restarted the BITS and had the windows updates installed. Anyway, what is your advice to cure the maleware problem??
"PA Bear [MS MVP]" wrote:
| Quote: | CORRECTION:
You were referring to the new Windows Update Agent v7.2.6001.784, not the ActiveX Control required to use Windows Update website. When you installed WinXP, you agreed to allow MS to "silently" update this application. See LINK -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 AumHa VSOP & Admin LINK DTS-L LINK
PA Bear [MS MVP] wrote: snip You MUST install that ActiveX Control to be able to use Windows Update website. The ActiveX Control is not required to use Automatic Updates. snip Walter_C wrote: Moreover, I have visited the windows update website and tried to see my installation history, but it responded with a pop-up window for installing the window update tool (I have clicked "NO" but later I checked the update history the window update agent 7.2.6001.784 was installed) before I could go on. I don't know if the window update tool is an offical tool or not as I have installed the Active X control on my first visiting the upate website after the upgrade installation for reparing my Windows XP.
|
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| |
| | | Frank Saunders MS-MVP IE, |  |
| Posted: Thu Aug 28, 2008 7:28 pm Post subject: Re: IE6 hang after installing updates |  |
| |  | |
"Walter_C" <WalterC@discussions.microsoft.com> wrote in message news:F8E51DC5-7A23-43A3-9A97-68BD966568CF@microsoft.com...
| Quote: | The active X control was installed successfully when I viisted the windows update website after a repairing reinstallation while the Windows Update Agent popup apperred and clicked "NO" when I vistied the update website after I restarted the BITS and had the windows updates installed. Anyway, what is your advice to cure the maleware problem??
"PA Bear [MS MVP]" wrote:
CORRECTION:
You were referring to the new Windows Update Agent v7.2.6001.784, not the ActiveX Control required to use Windows Update website. When you installed WinXP, you agreed to allow MS to "silently" update this application. See LINK -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 AumHa VSOP & Admin LINK DTS-L LINK
PA Bear [MS MVP] wrote: snip You MUST install that ActiveX Control to be able to use Windows Update website. The ActiveX Control is not required to use Automatic Updates. snip Walter_C wrote: Moreover, I have visited the windows update website and tried to see my installation history, but it responded with a pop-up window for installing the window update tool (I have clicked "NO" but later I checked the update history the window update agent 7.2.6001.784 was installed) before I could go on. I don't know if the window update tool is an offical tool or not as I have installed the Active X control on my first visiting the upate website after the upgrade installation for reparing my Windows XP.
|
Do a thorough check for malware, following all of the steps at one of these Web pages. Help with malware: All MS-MVP Sites. LINK LINK LINK LINK LINK LINK
Unexplained computer behavior may be caused by deceptive software. LINK
So How Did I Get Infected Anyway? For quite a few people it's by installing programs like Messenger Plus, whose ads for malware don't identify the malware as such and try to convince you that you owe it to the author. See also: LINK Don't ever do a "default" install of anything. Always choose Custom and see what else is being carried along. Don't install any extras you're not sure of.
-- Frank Saunders MS-MVP IE,OE/WM Do not reply with email |
| |
| | | PA Bear [MS MVP] |  |
| Posted: Thu Aug 28, 2008 8:07 pm Post subject: Re: IE6 hang after installing updates |  |
| |  | |
I see nothing untoward in your HijackThis log (http://www.castlecops.com/postitle226076-0-0-.html).
See if uninstalling FlashGet download manager and any Windows Live applications via Add/Remove Programs resolves this behavior.
Otherwise, I've just not been able to keep track of what you've installed/uninstalled/updated since this thread began so I'd recommend...
<paste> 1. If you suspect that one or more of the Windows Updates caused the problem (I do not), you can open a free support incident: LINK For home users, no-charge support is available by calling 1-866-PCSAFETY in the United States and in Canada or by contacting your local Microsoft subsidiary. There is no-charge for support calls that are associated with security updates. When you call, clearly state that your problem is related to a Security Update and cite the update's KB number (e.g., KB123456).
[or]
[2.] ...[Taking] the machine to a local, reputable and independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair shop. -- ~PA Bear
Walter_C wrote:
| Quote: | I have checked with anti-spyware and found nothing. In fact, before I had installed the updates, IE brower was functionally normally. The problem occurred after I installed the updates and started my comptenext day.
Meanwhile, I found that the homepage (msn.com) could be loaded successfully and I clicked the icon link , it could go to target webpage. And also I typed in the website address to the search bar, it could show a search result and then went to the website site I clicked to but with an extr blank window turning up.
What should I do now to solve the problem as a clean reinstallation would be the last resort.
"PA Bear [MS MVP]" wrote:
=> IN RE the IE issue:
You still have a hijackware infection. A Repair Install will NOT resolve such problems. Do a format & clean install.
After doing so, you will have the equivalent of a "new computer" so take care of everything on the following webpage before otherwise connecting to the internet (e.g., to browse, email, chat, download anything BUT Windows Updates, the installer for your anti-virus application and updates for same):
Before You Connect a New Computer to the Internet LINK
Also see: LINK
IN RE the Windows Update issues:
You WILL have the same "failure to install updates" problem again after the clean install. See this KB article:
Updates are not installed successfully from Windows Update, from Microsoft Update, or by using Automatic Updates after you perform a new Windows XP installation or you repair a Windows XP installation LINK
paste CORRECTION:
You were referring to the new Windows Update Agent v7.2.6001.784, not the ActiveX Control required to use Windows Update website. When you installed WinXP, you agreed to allow MS to "silently" update this application. See LINK /paste -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 AumHa VSOP & Admin LINK DTS-L LINK
Walter_C wrote: I have done the steps for restarting the BITS with regard to the Article ID 910337 and the error 1083 trouble shooting. (Before so doing, I had not done a virus and spyware scanning). After I retarted the computer, I received the update notice too and choosed to download all the updates (about 10 items) except the two IE7 and Windows XP SP3 and I could see it was downloading. Then, when I finished work and shut down my computer, it gave message that it needed to install the 21 ??!updates (windows XP security updates and including Windows XP Active X killbits cummulative security and IE6 updates) before the computer shutting down. Next day, I started the windows and do my browsing using the IE6, it could start my home page and show the content completely. However, when I clicked some link icons or webistes in My Favourites or type in website address in URL bar, it started another blank window and then hang up (in other one time, it started several blank windows with a popup saying windows failed to access designated installation, path or files. You may not have the appropriate rights to access the objects) while the first window was flsshing at intervals going blank out and showing the contents then but at last did not respond too. I tried to close the browers and it responded a instant termination pop up for IEXPLOR.EXE. the following is the details information:
=APP Name: IEXPLORE.EXE szAPPVer 6.0.2900.2180 szModName: hangapp azModVer 0.0.0.0 offset:00000000
Then I have use my antivirus software and some other virus online scanner to scan my compter but no defect was reported.
I don't know what happed to the IE EXplorer 6 and the present problem was pertaining to the installed updates or other reasons. (I have unstalled IE7 before for repairing the Windows XP SP2)
Moreover, I have visited the windows update website and tried to see my installation history, but it responded with a pop-up window for installing the window update tool (I have clicked "NO" but later I checked the update history the window update agent 7.2.6001.784 was installed) before I could go on. I don't know if the window update tool is an offical tool or not as I have installed the Active X control on my first visiting the upate website after the upgrade installation for reparing my Windows XP.
Please help |
|
| |
| | | Walter_C |  |
| Posted: Fri Aug 29, 2008 6:06 am Post subject: Re: IE6 hang after installing updates |  |
| |  | |
Hi,
I have post a hijackedThis log to some malware forums of MS MVP websites and got a reply that there was no indication of malware infection in my computer.
One more I want to supplement for my case is that initally Yahoo.com was set as my homepage and when I started it and clicked any icon link, a blank window would pop up and then did not respond anymore. But if I set msn.com as my homepage and I could go to other webpages (such hotmail etc) by clicking the linked icons. But if I typed a website address to the URL bar, a blank window pop up too in two cases and did not respnd.
What should I do? Reinstall IE or windows?
"Frank Saunders MS-MVP IE,OE/WM" wrote:
| Quote: | "Walter_C" <WalterC@discussions.microsoft.com> wrote in message news:F8E51DC5-7A23-43A3-9A97-68BD966568CF@microsoft.com... The active X control was installed successfully when I viisted the windows update website after a repairing reinstallation while the Windows Update Agent popup apperred and clicked "NO" when I vistied the update website after I restarted the BITS and had the windows updates installed. Anyway, what is your advice to cure the maleware problem??
"PA Bear [MS MVP]" wrote:
CORRECTION:
You were referring to the new Windows Update Agent v7.2.6001.784, not the ActiveX Control required to use Windows Update website. When you installed WinXP, you agreed to allow MS to "silently" update this application. See LINK -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 AumHa VSOP & Admin LINK DTS-L LINK
PA Bear [MS MVP] wrote: snip You MUST install that ActiveX Control to be able to use Windows Update website. The ActiveX Control is not required to use Automatic Updates. snip Walter_C wrote: Moreover, I have visited the windows update website and tried to see my installation history, but it responded with a pop-up window for installing the window update tool (I have clicked "NO" but later I checked the update history the window update agent 7.2.6001.784 was installed) before I could go on. I don't know if the window update tool is an offical tool or not as I have installed the Active X control on my first visiting the upate website after the upgrade installation for reparing my Windows XP.
Do a thorough check for malware, following all of the steps at one of these Web pages. Help with malware: All MS-MVP Sites. LINK LINK LINK LINK LINK LINK
Unexplained computer behavior may be caused by deceptive software. LINK
So How Did I Get Infected Anyway? For quite a few people it's by installing programs like Messenger Plus, whose ads for malware don't identify the malware as such and try to convince you that you owe it to the author. See also: LINK Don't ever do a "default" install of anything. Always choose Custom and see what else is being carried along. Don't install any extras you're not sure of.
-- Frank Saunders MS-MVP IE,OE/WM Do not reply with email
|
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| | | Robert Aldwinckle |  |
| Posted: Fri Aug 29, 2008 7:44 pm Post subject: Re: IE6 hang after installing updates |  |
| |  | |
"Walter_C" <WalterC@discussions.microsoft.com> wrote in message news:C3DEEFD9-557A-43AC-884E-8A3EC7E81884@microsoft.com...
| Quote: | One more I want to supplement for my case is that initally Yahoo.com was set as my homepage and when I started it and clicked any icon link, a blank window would pop up and then did not respond anymore.
|
Depending on the implementation of the page that could just be a symptom of too tight security settings. Make sure that you have Default Level settings for that zone.
To test this idea, you could use View Source (Alt-V,c) to check if your "blank window" is in fact, due to source which only does that--in which case, it could be an indication of a connectivity problem with that site--or, if the source looks as if it should have done something more than just show a blank window and you do have security settings which should have let it proceed, then something would be broken in the area of rendering, including scripting support.
| Quote: | But if I set msn.com as my homepage [and] I could go to other webpages (such hotmail etc) by clicking the linked icons.
|
Is that sentence complete? I'm assuming so, and ignoring the "and". ; )
| Quote: | But if I typed a website address to the URL bar, a blank window pop up too in two cases and did not respnd.
|
That could be something else entirely. Are you entering a protocol prefix when you type your website address? In any case, pay attention to everything that happens when you do that; e.g. Status bar, Title bar, Address bar, as well as display area. Remember, your words have to substitute for what our eyes might notice.
| Quote: | What should I do? Reinstall IE or windows?
|
In IE6 you have an option to repair as well. Unfortunately the provided feature is buggy but you can try this alternative courtesy MVP Kai Schaetzl:
LINK
Download it and execute it. Since it is based on the old IE Repair which used to be done during a boot when *nothing* else is running I usually suggest as well that it might be a good idea to do it during a safe boot when at least *less* is running. ; )
Good luck
Robert Aldwinckle --- |
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