|  | Checking if your computer has the latest version.... endless |  | |
| | | David Anderson |  |
| Posted: Fri Sep 05, 2008 5:31 pm Post subject: Checking if your computer has the latest version.... endless |  |
My Win XP Pro laptop does not niormally have any problem with the Windows update website at update.microsoft.com. However, at present it is stuck in an endless loop with the update process.
From the Microsoft home page I request Security & updates which gives me a dialogue box where I select Microsoft Update. This takes me to the screen that gives the message "Checking if your computer has the latest version of Windows updating software for use with the website". After a short pause, it returns to the Microsoft home page, thus completing the loop.
How can I get this thing to work? |
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| | | Carey Frisch [MVP] |  |
| Posted: Fri Sep 05, 2008 5:41 pm Post subject: Re: Checking if your computer has the latest version.... end |  |
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Automatic Updates and Windows Update Reset tool LINK
-- Carey Frisch Microsoft MVP Windows Desktop Experience - Windows Vista Enthusiast
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"David Anderson" <DavidAnderson@discussions.microsoft.com> wrote in message news:1B4EC27F-8B5B-4E24-9D9F-3DD612C321BA@microsoft.com... My Win XP Pro laptop does not niormally have any problem with the Windows update website at update.microsoft.com. However, at present it is stuck in an endless loop with the update process.
From the Microsoft home page I request Security & updates which gives me a dialogue box where I select Microsoft Update. This takes me to the screen that gives the message "Checking if your computer has the latest version of Windows updating software for use with the website". After a short pause, it returns to the Microsoft home page, thus completing the loop.
How can I get this thing to work? |
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| | | Dr. Dos |  |
| Posted: Fri Sep 05, 2008 5:51 pm Post subject: Re: Checking if your computer has the latest version.... end |  |
Carey Frisch [MVP] wrote:
| Quote: | Automatic Updates and Windows Update Reset tool LINK
This site reports: This project is not yet published |
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| | | Shenan Stanley |  |
| Posted: Fri Sep 05, 2008 5:55 pm Post subject: Re: Checking if your computer has the latest version.... end |  |
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David Anderson wrote:
| Quote: | My Win XP Pro laptop does not niormally have any problem with the Windows update website at update.microsoft.com. However, at present it is stuck in an endless loop with the update process.
From the Microsoft home page I request Security & updates which gives me a dialogue box where I select Microsoft Update. This takes me to the screen that gives the message "Checking if your computer has the latest version of Windows updating software for use with the website". After a short pause, it returns to the Microsoft home page, thus completing the loop.
How can I get this thing to work?
|
As many will tell you - ignore the title and symptoms listed in the article referred to. Do method 1 and 2 and see if it fixes your issue whether or not you repaired anything.
LINK Try method 1 and try to update*. If fails - try method 2 and try to update*.
*try to update: - Visit LINK - If it asks you to install anything before you see a selection of "Custom" or "Express" - do so. - Once you see the "Custom" or "Express" selection, choose "Custom". - Scan for updates. - When it lists what it finds - install the critical ones. - You are generally safe doing the Optional Software Updates. I suggest avoiding the Optional Hardware Updates completely.
-- Shenan Stanley MS-MVP -- How To Ask Questions The Smart Way LINK |
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| | | David Anderson |  |
| Posted: Fri Sep 05, 2008 8:18 pm Post subject: Re: Checking if your computer has the latest version.... end |  |
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Hi Shenan, Thanks for the suggestions. Method 1 didn't work for me so I then tried Method 2. I successfully downloaded the Windows Update Agent and then ran it with the /wuforce switch. It appeared to execute properly so I tried once again to run Windows update. However, things are no better.
When I initiate Windows Update, I am taken to a Microsoft web page headed 'Update Windows to work with this website'. I click on the Update Windows button and then get a brief flash of 'Downloading 13%' on the screen, followed by a return to the 'Update Windows to work with this website' page.
This is getting very frustrating......
"Shenan Stanley" wrote:
| Quote: | David Anderson wrote: My Win XP Pro laptop does not niormally have any problem with the Windows update website at update.microsoft.com. However, at present it is stuck in an endless loop with the update process.
From the Microsoft home page I request Security & updates which gives me a dialogue box where I select Microsoft Update. This takes me to the screen that gives the message "Checking if your computer has the latest version of Windows updating software for use with the website". After a short pause, it returns to the Microsoft home page, thus completing the loop.
How can I get this thing to work?
As many will tell you - ignore the title and symptoms listed in the article referred to. Do method 1 and 2 and see if it fixes your issue whether or not you repaired anything.
LINK Try method 1 and try to update*. If fails - try method 2 and try to update*.
*try to update: - Visit LINK - If it asks you to install anything before you see a selection of "Custom" or "Express" - do so. - Once you see the "Custom" or "Express" selection, choose "Custom". - Scan for updates. - When it lists what it finds - install the critical ones. - You are generally safe doing the Optional Software Updates. I suggest avoiding the Optional Hardware Updates completely.
-- Shenan Stanley MS-MVP -- How To Ask Questions The Smart Way LINK
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| | | David Anderson |  |
| Posted: Fri Sep 05, 2008 8:36 pm Post subject: Re: Checking if your computer has the latest version.... end |  |
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BTW, I forgot to mention that when I now try to initiate Windows Update via the relevant Microsoft web page, I get the error message: "Microsoft Update could not be installed on your computer". This message went on to tell me that if the problem persisted I could still run Windows Update via Control Panel. That is what I then did - with the results described in my previous post.
David
"David Anderson" wrote:
| Quote: | Hi Shenan, Thanks for the suggestions. Method 1 didn't work for me so I then tried Method 2. I successfully downloaded the Windows Update Agent and then ran it with the /wuforce switch. It appeared to execute properly so I tried once again to run Windows update. However, things are no better.
When I initiate Windows Update, I am taken to a Microsoft web page headed 'Update Windows to work with this website'. I click on the Update Windows button and then get a brief flash of 'Downloading 13%' on the screen, followed by a return to the 'Update Windows to work with this website' page.
This is getting very frustrating...... |
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