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Check Updates grayed out

 
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jack
PostPosted: Thu Aug 07, 2008 4:17 pm    Post subject: Check Updates grayed out
       
on windows update, the Check Updates link is grayed out (disabled). It also
says that some options are controlled by my administrator. I am an
administrator. I checked the local/group policy and there is none. I have
the app to auto apply updates on a daily basis at 9am....it is not doing so.
all of the necessary services are running. I am running vista ultimate.
 

 
MowGreen [MVP]
PostPosted: Thu Aug 07, 2008 5:39 pm    Post subject: Re: Check Updates grayed out
       
See if this helps:

HOW TO: Enable the build-in(sic) Administrator account in Windows Vista
LINK

If, after enabling the built-in Admin account the Check for Updates link
is still greyed out, then there may be corrupted data causing the issue:

LINK

Try Method 5 *but*, open an Elevated Command Prompt in order to rename
the Catroot2 subfolder or, do it using the built-in Admin account.
LINK

How do I run a command with elevated privileges?
1. Click the Start button.
2. In the Search box, type command prompt.
3. In the list of results, right-click Command Prompt, and then click
Run as administrator. If you are prompted for an administrator password
or confirmation, type the password or provide confirmation.


*REMEMBER* to disable the built-in Admin account afterwards if you
enable it for security reasons !


MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============



jack wrote:

Quote:
on windows update, the Check Updates link is grayed out (disabled). It
also says that some options are controlled by my administrator. I am an
administrator. I checked the local/group policy and there is none. I
have the app to auto apply updates on a daily basis at 9am....it is not
doing so. all of the necessary services are running. I am running vista
ultimate.
 

 
jack
PostPosted: Thu Aug 07, 2008 6:28 pm    Post subject: Re: Check Updates grayed out
       
did both of the below....no change...also ran spyware detection/virus
detection....no change
still have the issue....


"MowGreen [MVP]" <mowgreen@nowandzen.com> wrote in message
news:uw2iGVM%23IHA.1856@TK2MSFTNGP02.phx.gbl...
Quote:
See if this helps:

HOW TO: Enable the build-in(sic) Administrator account in Windows Vista
LINK

If, after enabling the built-in Admin account the Check for Updates link
is still greyed out, then there may be corrupted data causing the issue:

LINK

Try Method 5 *but*, open an Elevated Command Prompt in order to rename the
Catroot2 subfolder or, do it using the built-in Admin account.
LINK

How do I run a command with elevated privileges?
1. Click the Start button.
2. In the Search box, type command prompt.
3. In the list of results, right-click Command Prompt, and then click Run
as administrator. If you are prompted for an administrator password or
confirmation, type the password or provide confirmation.


*REMEMBER* to disable the built-in Admin account afterwards if you enable
it for security reasons !


MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============



jack wrote:

on windows update, the Check Updates link is grayed out (disabled). It
also says that some options are controlled by my administrator. I am an
administrator. I checked the local/group policy and there is none. I
have the app to auto apply updates on a daily basis at 9am....it is not
doing so. all of the necessary services are running. I am running vista
ultimate.
 

 
PA Bear [MS MVP]
PostPosted: Fri Aug 08, 2008 2:02 am    Post subject: Re: Check Updates grayed out
       
Unexplained computer behavior may be caused by deceptive software
LINK

Run a /thorough/ check for hijackware, including posting your hijackthis log
to an appropriate forum.

Checking for/Help with Hijackware
LINK
LINK
LINK
LINK
LINK
LINK
LINK
LINK
LINK
LINK

When all else fails, HijackThis v2.0.2
(http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use (in
conjuction with some other utilities). HijackThis will NOT fix anything on
its own, but it will help you to both identify and remove any
hijackware/spyware with assistance from an expert. **Post your log to
LINK
LINK
LINK or other appropriate forums for review
by an expert in such matters, not here.**

If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair shop.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin LINK
DTS-L LINK

jack wrote:
Quote:
on windows update, the Check Updates link is grayed out (disabled). It
also
says that some options are controlled by my administrator. I am an
administrator. I checked the local/group policy and there is none. I
have
the app to auto apply updates on a daily basis at 9am....it is not doing
so.
all of the necessary services are running. I am running vista ultimate.
 

 
MowGreen [MVP]
PostPosted: Fri Aug 08, 2008 2:49 pm    Post subject: Re: Check Updates grayed out
       
jack wrote:

Quote:
did both of the below....no change...also ran spyware detection/virus
detection....no change
still have the issue....



Which " spyware detection/virus detection " software is installed, Jack?
How long has this issue been going on ?


MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============
 

 
jack
PostPosted: Mon Aug 11, 2008 4:08 pm    Post subject: Re: Check Updates grayed out
       
"MowGreen [MVP]" <mowgreen@nowandzen.com> wrote in message
news:uAXpGbX%23IHA.1452@TK2MSFTNGP02.phx.gbl...
Quote:
jack wrote:

did both of the below....no change...also ran spyware detection/virus
detection....no change
still have the issue....



Which " spyware detection/virus detection " software is installed, Jack?
How long has this issue been going on ?


MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============
 

 
jack
PostPosted: Mon Aug 11, 2008 4:11 pm    Post subject: Re: Check Updates grayed out
       
All

The issue went away after I started poking around in regedit...seems like my
computer was identified as recieving updates from a local server on the
network (however, the network in question is my own and I would not do that
to me)....removed the entries that reflected this, rebooted, and the problem
went away.

Solved....

jack


"PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
news:u1cKdzQ%23IHA.4196@TK2MSFTNGP02.phx.gbl...
Quote:
Unexplained computer behavior may be caused by deceptive software
LINK

Run a /thorough/ check for hijackware, including posting your hijackthis
log to an appropriate forum.

Checking for/Help with Hijackware
LINK
LINK
LINK
LINK
LINK
LINK
LINK
LINK
LINK
LINK

When all else fails, HijackThis v2.0.2
(http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use
(in conjuction with some other utilities). HijackThis will NOT fix
anything on its own, but it will help you to both identify and remove any
hijackware/spyware with assistance from an expert. **Post your log to
LINK
LINK
LINK or other appropriate forums for review
by an expert in such matters, not here.**

If the procedures look too complex - and there is no shame in admitting
this isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair shop.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin LINK
DTS-L LINK

jack wrote:
on windows update, the Check Updates link is grayed out (disabled). It
also
says that some options are controlled by my administrator. I am an
administrator. I checked the local/group policy and there is none. I
have
the app to auto apply updates on a daily basis at 9am....it is not doing
so.
all of the necessary services are running. I am running vista ultimate.
 

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