|  | Cannot update Windows, using XP SP2 |  | |
| | | StevenAII |  |
| Posted: Wed Sep 17, 2008 3:06 pm Post subject: Cannot update Windows, using XP SP2 |  |
I cannot update windows xp machine, sp2 installed. I get no error to go by, when viewing event logs. I show 97 updates that need to download and install, and it fails before it can download on all 97 updates. I get no errors to search on at all. This is ridiculous and crazy! Help if you find out the answer. I have tried to start/stop wuauserv and all that jazz. |
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| | | PA Bear [MS MVP] |  |
| Posted: Wed Sep 17, 2008 4:03 pm Post subject: Re: Cannot update Windows, using XP SP2 |  |
CrystalBall© sez...
Updates are not installed successfully from Windows Update, from Microsoft Update, or by using Automatic Updates after you perform a new Windows XP installation or you repair a Windows XP installation LINK -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 AumHa VSOP & Admin LINK DTS-L LINK
StevenAII wrote:
| Quote: | I cannot update windows xp machine, sp2 installed. I get no error to go by, when viewing event logs. I show 97 updates that need to download and install, and it fails before it can download on all 97 updates. I get no errors to search on at all. This is ridiculous and crazy! Help if you find out the answer. I have tried to start/stop wuauserv and all that jazz. |
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| | | StevenAII |  |
| Posted: Thu Sep 18, 2008 2:25 pm Post subject: Re: Cannot update Windows, using XP SP2 |  |
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Robear,
This did not work for me. After trying this again, per your suggestion, this still did not work. I have rebuilt this Dell 755 from scratch, using the dell OS cd and have also tried to update this with and without having loaded all of the drivers, thereby excluding any drivers other than the default built into Windows XP and having to load the nic drivers and that's it. Any other suggestions are welcome by all. Many thanks!
Steven
"PA Bear [MS MVP]" wrote:
| Quote: | CrystalBall© sez...
Updates are not installed successfully from Windows Update, from Microsoft Update, or by using Automatic Updates after you perform a new Windows XP installation or you repair a Windows XP installation LINK -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 AumHa VSOP & Admin LINK DTS-L LINK
StevenAII wrote: I cannot update windows xp machine, sp2 installed. I get no error to go by, when viewing event logs. I show 97 updates that need to download and install, and it fails before it can download on all 97 updates. I get no errors to search on at all. This is ridiculous and crazy! Help if you find out the answer. I have tried to start/stop wuauserv and all that jazz.
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| | | PA Bear [MS MVP] |  |
| Posted: Thu Sep 18, 2008 2:48 pm Post subject: Re: Cannot update Windows, using XP SP2 |  |
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Tip: Temporarily disable real-time protection by your anti-virus and/or anti-spyware applications (e.g., CounterSpy, Spysweeper, Spybot, AVG Anti-Spyware) and/or any third-party firewall (e.g., ZA) before attempting to install the update(s). If you disable a third-party firewall, do NOT connect to the internet without having the Windows Firewall enabled!
Start a free Windows Update support incident request: LINK
Support for Windows Update: LINK
For home users, no-charge support is available by calling 1-866-PCSAFETY in the United States and in Canada or by contacting your local Microsoft subsidiary. There is no-charge for support calls that are associated with security updates.
For more information about how to contact your local Microsoft subsidiary for security update support issues, visit the International Support Web site: LINK
For enterprise customers, support for security updates is available through your usual support contacts. -- ~PA Bear
StevenAII wrote:
| Quote: | Robear,
This did not work for me. After trying this again, per your suggestion, this still did not work. I have rebuilt this Dell 755 from scratch, using the dell OS cd and have also tried to update this with and without having loaded all of the drivers, thereby excluding any drivers other than the default built into Windows XP and having to load the nic drivers and that's it. Any other suggestions are welcome by all. Many thanks!
Steven
"PA Bear [MS MVP]" wrote:
CrystalBall© sez...
Updates are not installed successfully from Windows Update, from Microsoft Update, or by using Automatic Updates after you perform a new Windows XP installation or you repair a Windows XP installation LINK -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 AumHa VSOP & Admin LINK DTS-L LINK
StevenAII wrote: I cannot update windows xp machine, sp2 installed. I get no error to go by, when viewing event logs. I show 97 updates that need to download and install, and it fails before it can download on all 97 updates. I get no errors to search on at all. This is ridiculous and crazy! Help if you find out the answer. I have tried to start/stop wuauserv and all that jazz. |
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| | | Harry Johnston [MVP] |  |
| Posted: Thu Sep 18, 2008 7:52 pm Post subject: Re: Cannot update Windows, using XP SP2 |  |
StevenAII wrote:
| Quote: | This did not work for me. After trying this again, per your suggestion, this still did not work. I have rebuilt this Dell 755 from scratch, using the dell OS cd and have also tried to update this with and without having loaded all of the drivers, thereby excluding any drivers other than the default built into Windows XP and having to load the nic drivers and that's it. Any other suggestions are welcome by all. Many thanks!
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Just to clarify, did you do a manual OS install, or a Dell system recovery?
Please try to install the updates again, then post the contents of WindowsUpdate.log starting from just before you launched Windows Update through to the end of the log.
Harry. |
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