|  | Cannot install updates | | |
| | | IJD |  |
|  Posted: Sun Oct 12, 2008 1:40 pm Post subject: Cannot install updates |  |
I keep getting an alert on my toolbar stating that windows cannot install
updates. |
| |
| | | PA Bear [MS MVP] | |
| | Posted: Sun Oct 12, 2008 1:48 pm Post subject: Re: Cannot install updates | |
How awful!
[Please see this page LINK then post back to this
thread with the information we'd need to be able to assist you properly.]
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin LINK
DTS-L LINK
IJD wrote:
| Quote: | I keep getting an alert on my toolbar stating that windows cannot install
updates. |
|
| |
| | | Shenan Stanley | |
| | Posted: Sun Oct 12, 2008 2:13 pm Post subject: Re: Cannot install updates | |
IJD wrote:
| Quote: | I keep getting an alert on my toolbar stating that windows cannot
install updates.
|
Operating System in question?
Service Pack level of said operating system?
Any other specifics you could give that we cannot see (we can see nothing,
by the way)?
--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
LINK |
| |
| | | IJD | |
| | Posted: Mon Oct 13, 2008 2:28 am Post subject: Re: Cannot install updates | |
Windows can't check for updates manually or automatically. I got error code
80080005 when attempting to install updates. I followed instructions from
support but no luck. I am running Vista Home Basic, Service Pack 1.
"PA Bear [MS MVP]" wrote:
| Quote: | How awful!
[Please see this page LINK then post back to this
thread with the information we'd need to be able to assist you properly.]
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin LINK
DTS-L LINK
IJD wrote:
I keep getting an alert on my toolbar stating that windows cannot install
updates.
|
|
| |
| | | PA Bear [MS MVP] | |
| | Posted: Mon Oct 13, 2008 3:42 am Post subject: Re: Cannot install updates | |
| |  | |
There's a very strong possibility that you have a Vundo infection, which is
usually accompanied by ZLOB and/or SDBot infections, all of which are
protected by a rootkit.
Run a thorough check for hijackware, including posting your hijackthis log
to an appropriate forum.
Checking for/Help with Hijackware
LINK
LINK
LINK
LINK
LINK
LINK
LINK
LINK
LINK
LINK
When all else fails, HijackThis v2.0.2
(http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use (in
conjuction with some other utilities). HijackThis will NOT fix anything on
its own, but it will help you to both identify and remove any
hijackware/spyware with assistance from an expert. **Post your log to
LINK
LINK
LINK or another appropriate forum for review
by an expert in such matters, not here.**
If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.
==========================================
Start a free Windows Update support incident request:
LINK
Support for Windows Update:
LINK
For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin LINK
DTS-L LINK
IJD wrote:
| Quote: | Windows can't check for updates manually or automatically. I got error
code
80080005 when attempting to install updates. I followed instructions from
support but no luck. I am running Vista Home Basic, Service Pack 1.
"PA Bear [MS MVP]" wrote:
How awful!
[Please see this page LINK then post back to
this
thread with the information we'd need to be able to assist you properly.]
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin LINK
DTS-L LINK
IJD wrote:
I keep getting an alert on my toolbar stating that windows cannot
install
updates. |
|
| |
|
|
