|  | Cannot Update Windows XP, SP2 after SP3 uninstall |  | |
| | | jslow |  |
| Posted: Wed Jun 11, 2008 9:22 pm Post subject: Cannot Update Windows XP, SP2 after SP3 uninstall |  |
Hi,
I've had a few different software problems so I uninstalled XP, SP3. Now when I try to install Windows Updates, they will not install.
This happened on my older IBM NetVista computer running Windows XP Home Edition.
What do I have to do to Install Windows Updates. They will download, but they will not install.
Thanks -- Dell 4700, WinXP SP2 Pro, 2.8 G Pentium 4, 160 G HD, 80 G Ext USB 2 HD, 512 MB RAM, IE & OE 6, NSW 2005 Premium, ZA 6.0.667.000, Ad-Aware, Spybot-Search & Destroy 1.3, Spyware Blaster, MS AntiSpyware |
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| | | PA Bear [MS MVP] |  |
| Posted: Wed Jun 11, 2008 10:25 pm Post subject: Re: Cannot Update Windows XP, SP2 after SP3 uninstall |  |
CrystalBall© sez...
Updates are not installed successfully from Windows Update, from Microsoft Update, or by using Automatic Updates after you repair a Windows XP installation: LINK
NB: Also applies to clean installs, upgrade installs, and Recovery installs.
-- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 AumHa VSOP & Admin LINK DTS-L LINK
jslow wrote:
| Quote: | Hi,
I've had a few different software problems so I uninstalled XP, SP3. Now when I try to install Windows Updates, they will not install.
This happened on my older IBM NetVista computer running Windows XP Home Edition.
What do I have to do to Install Windows Updates. They will download, but they will not install.
Thanks |
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| | | Shenan Stanley |  |
| Posted: Wed Jun 11, 2008 10:32 pm Post subject: Re: Cannot Update Windows XP, SP2 after SP3 uninstall |  |
| |  | |
jslow wrote:
| Quote: | I've had a few different software problems so I uninstalled XP, SP3. Now when I try to install Windows Updates, they will not install.
This happened on my older IBM NetVista computer running Windows XP Home Edition.
What do I have to do to Install Windows Updates. They will download, but they will not install.
|
A short search likely would have come up with the following answer to your issue...
LINK Try method 1 and try to update*. If fails - try method 2 and try to update*.
If both of those methods fail... LINK Get the tool and run it and then try to update*.
*try to update: - Visit LINK - If it asks you to install anything before you see a selection of "Custom" or "Express" - do so. - Once you see the "Custom" or "Express" selection, choose "Custom". - Scan for updates. - When it lists what it finds - install the critical ones.** - You are generally safe doing the Optional Software Updates. I suggest avoiding the Optional Hardware Updates completely.
** If it suggests SP3 - do not do that at this point. Choose to look for "Other" updates.
Now - after you have your updates done (other than SP3) - you may want to check the other software vendors for updates to their software and hardware vendors for updates to the drivers for your hardware and reconsider installing SP3. If so - I have some things you will want to look over first...
A place to get FREE support for SP3 installation issues *from Microsoft*... LINK
WinXP SP3 - Read all prerequisites for a successful installation LINK
Steps to take before you install Windows XP Service Pack 3 LINK
Release Notes for Windows XP Service Pack 3 LINK
Key things to note:
Internet Explorer: "If you have installed Windows Internet Explorer® 7 or a beta version of Internet Explorer 8, and then install Windows XP SP3, you cannot uninstall Internet Explorer. To avoid this, ensure Internet Explorer 7 or a beta version of Internet Explorer 8 is not installed before installing Windows XP SP3. If you have already encountered this issue, uninstall Windows XP SP3, uninstall Internet Explorer, and then reinstall Windows XP SP3."
Windows XP Media Center Edition 2002: "If you install Windows XP SP3 on a computer running Windows XP Media Center Edition 2002 with SP1, Windows XP Media Center Edition may malfunction. To avoid this, install Windows XP SP2 before you install Windows XP SP3. If this issue has already occurred, uninstall Windows XP SP3, install Windows XP SP2, and then reinstall Windows XP SP3."
It seems some people are unable to get further updates after installing SP3... Seems some have experienced a symptom similar to doing a repair installation on Windows XP - and the same fix seems to work for them for that...
Updates are not installed successfully from Windows Update, from Microsoft Update, or by using Automatic Updates after you repair a Windows XP installation LINK
Some people experience an "endless reboot" issue...
From PA Bear [MS MVP]: Workarounds:
LINK [NB: The above has been updated many times and now includes "a small tool that will detect the IntelPPM problem and mitigate it before installing [WinXP SP3]."
1. Boot into Safe Mode and rename INTELPMM.SYS to INTELPMM.OLD. 2. After booting into Safe Mode: Start --> Run --> (copy/paste) sc config intelppm start= disabled --> OK --> Reboot into normal (Windows) mode.
Other references include: .. LINK .. LINK .. LINK .. LINK .. You receive a "Stop 0x0000007E" error message after you upgrade to Windows XP Service Pack 2 or Service Pack 3 on a non-Intel-processor-based computer (Revised 06 May-0 LINK
Good luck!
-- Shenan Stanley MS-MVP -- How To Ask Questions The Smart Way LINK |
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| | | jslow |  |
| Posted: Thu Jun 12, 2008 7:28 pm Post subject: RE: Cannot Update Windows XP, SP2 after SP3 uninstall |  |
Hi Guys,
Thanks for the replies. Method 1 in Microsoft's Article ID: 943144 solved the problem and allowed me to install all of the updates.
Thank again -- Dell 4700, WinXP SP2 Pro, 2.8 G Pentium 4, 160 G HD, 80 G Ext USB 2 HD, 512 MB RAM, IE & OE 6, NSW 2005 Premium, ZA 6.0.667.000, Ad-Aware, Spybot-Search & Destroy 1.3, Spyware Blaster, MS AntiSpyware
"jslow" wrote:
| Quote: | Hi,
I've had a few different software problems so I uninstalled XP, SP3. Now when I try to install Windows Updates, they will not install.
This happened on my older IBM NetVista computer running Windows XP Home Edition.
What do I have to do to Install Windows Updates. They will download, but they will not install.
Thanks -- Dell 4700, WinXP SP2 Pro, 2.8 G Pentium 4, 160 G HD, 80 G Ext USB 2 HD, 512 MB RAM, IE & OE 6, NSW 2005 Premium, ZA 6.0.667.000, Ad-Aware, Spybot-Search & Destroy 1.3, Spyware Blaster, MS AntiSpyware |
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| | | Guest |  |
| Posted: Sun Aug 10, 2008 3:14 am Post subject: Cannot Update Windows XP, SP2 after SP3 uninstall - Shenan S |  |
"A short search likely would have come up with the following answer to your issue..."
What an arrogant reply, Mr. MS-MVP
I've tried many fixes and many google searches, and still have the problem. Perhaps you should be a bit nicer to ppl who don't have your omnipotence.
Cheers |
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| | | Shenan Stanley |  |
| Posted: Sun Aug 10, 2008 5:55 am Post subject: Re: Cannot Update Windows XP, SP2 after SP3 uninstall - Shen |  |
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therese meyers wrote:
| Quote: | "A short search likely would have come up with the following answer to your issue..."
What an arrogant reply, Mr. MS-MVP
I've tried many fixes and many google searches, and still have the problem. Perhaps you should be a bit nicer to ppl who don't have your omnipotence.
|
Your opinion. (Two months later?)
If you would like assistance with your particular issue (which is obviously unique enough that none of the options below apply?) - please post the particulars of your issue with as much detail as possible (Operating System, Service Pack, how you have tried to install the updates that won't install, the particular updates (by KB######) that won't install, what mnethods to fix it you have tried, etc.
So far - you have given nothing but an opinion on _part_ of an answer to someone else. If you have an issue with Windows Update = please feel free to post the particulars and obtain the assistance you need.
The options I mentioned:
First thing to try: As many will tell you - ignore the title and symptoms listed in the article referred to. Do method 1 and 2 and see if it fixes your issue whether or not you repaired anything.
LINK Try method 1 and try to update*. If fails - try method 2 and try to update*.
*try to update: - Visit LINK - If it asks you to install anything before you see a selection of "Custom" or "Express" - do so. - Once you see the "Custom" or "Express" selection, choose "Custom". - Scan for updates. - When it lists what it finds - install the critical ones. - You are generally safe doing the Optional Software Updates. I suggest avoiding the Optional Hardware Updates completely.
Second thing to try: LINK
Third thing to try: Get Dial-a-Fix: LINK
Use its options to fix: - Windows Installer - Windows Update - All the Registration Center options.
Turn off the "Empty System32\Catroot 2" Do NOT do "Flush SoftwareDistribution".
Then click "GO" and wait until it is done... Reboot will be needed.
- Download/Install Windows Update v3. LINK (You *may* need to install it using the command line switch "/wuforce" right after the reboot - immediately after logging in.)
- Reboot. - Visit LINK and scan for/install updates.
Usually - method one from the first suggestion fixes the issue. Sometimes they have to proceed to method two from the first suggestion.
Less seldom - but it does happen - only the tool from the second suggestion will work - although the first suggestion is contained within the second in many ways (as well as some of the third.)
And the third suggestion is there because before there was a suggestion (1) and a suggestion (2) - the third was the best bet and worked in most cases.
-- Shenan Stanley MS-MVP -- How To Ask Questions The Smart Way LINK |
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| | | Harry Johnston [MVP] |  |
| Posted: Wed Aug 13, 2008 11:03 pm Post subject: Re: Cannot Update Windows XP, SP2 after SP3 uninstall - Sh |  |
therese meyers wrote:
| Quote: | "A short search likely would have come up with the following answer to your issue..."
What an arrogant reply, Mr. MS-MVP
I've tried many fixes and many google searches, and still have the problem.
|
The original poster hadn't tried any fixes, or (s)he would certainly have mentioned it. And Shenan was absolutely correct in suggesting that a search would have found the answers presented, as they're posted in this newsgroup at least a dozen times on the average day.
Sounds like *you* have a different problem. If you actually want any help with it, drop the attitude and start a new thread describing your issue and what you've already tried.
Harry.
-- Boycott Beijing 2008 LINK |
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