|  | Can't take it anymore! 0x8024001B error returns every day o | | |
| | | Todd Allcock (elecconnec@ |  |
|  Posted: Wed Sep 24, 2008 3:36 am Post subject: Can't take it anymore! 0x8024001B error returns every day o |  |
| |  | |
I've been struggling with this for well over two years, and I'm at wits end!
Currently running XP SP3 on an HP Pavilion PC, (though my problem predates
SP3) and using only Microsoft-branded protections (Windows Firewall,
OneCare, Windows Defender, etc.- no third-party security.
Windows Update used to "break" every six months or so with the error code
above, and, from help I found searching this group, as well as some guidance
from MS tech support, I learned how to go into Safe Mode, rename or delete
the Software Distribution folder, re-register the .dll files listed in the KB
article discussing this error, and life would be good for several months.
Now, Windows Update breaks, I fix it the same way as always, I get to go
through maybe one night with Automatic Updates, and it breaks again after the
updates install. It seems to have gotten worse since installing OneCare,
but since the underlying problem has been around for a couple of years,
always with the same error code, I think OneCare is just "tripping" the
underlying cause more often, rather that causing a new problem coincidentally
generating the same error code.
I can get WU to stay working longer if I only use Windows Update instead of
Microsoft Update (but when OneCare does it's "checking for updates" I think
it tries to turn MS Update on.)
I get so sick of fixing it, I generally leave it broken for a few weeks,
then fix it and get a big pile of updates all at once and just let it break
again until I notice my other PCs have automatically installed new updates.
I had to fix it a day or two ago to download Zune 3.0, which hung at the
"checking for updates" dialog until I fixed it- Zune software apparently uses
WU to manage updates as well. Lucky me.
Here's a sample from my WindowsUpdate log- hopefully this will shed some
light on the problem. Prior to this sample, everything seems to be going ok
until about a few lines after this, when we see "Found non-managed non-WU
Service registered with AU", then things seem to go awry:
2008-09-23 14:20:58:532 1100 aa8 Setup Update NOT required for
C:\WINDOWS\system32\wups2.dll: target version = 7.2.6001.784, required
version = 7.2.6001.784
2008-09-23 14:20:58:578 1100 aa8 Setup Update NOT required for
C:\WINDOWS\system32\wuweb.dll: target version = 7.2.6001.784, required
version = 7.2.6001.784
2008-09-23 14:20:58:578 1100 aa8 Setup * IsUpdateRequired = No
2008-09-23 14:20:59:985 1100 aa8 Setup Found non-managed non-WU Service
registered with AU
2008-09-23 14:21:00:078 1100 aa8 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muv3muredir.cab:
2008-09-23 14:21:00:110 1100 aa8 Misc Microsoft signed: Yes
2008-09-23 14:21:00:188 1100 aa8 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muv3muredir.cab:
2008-09-23 14:21:00:188 1100 aa8 Misc Microsoft signed: Yes
2008-09-23 14:21:00:563 1100 aa8 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\SelfUpdate\Registered\muident.cab:
2008-09-23 14:21:00:578 1100 aa8 Misc Microsoft signed: Yes
2008-09-23 14:21:00:860 1100 aa8 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\SelfUpdate\Registered\musetup.cab:
2008-09-23 14:21:00:875 1100 aa8 Misc Microsoft signed: Yes
2008-09-23 14:21:00:891 1100 aa8 Setup *********** Setup: Checking whether
self-update is required ***********
2008-09-23 14:21:00:891 1100 aa8 Setup * Inf file:
C:\WINDOWS\SoftwareDistribution\SelfUpdate\Registered\musetup.inf
2008-09-23 14:21:01:016 1100 aa8 Setup Update NOT required for
C:\WINDOWS\system32\mucltui.dll: target version = 7.2.6001.784, required
version = 7.2.6001.784
2008-09-23 14:21:01:078 1100 aa8 Setup Update NOT required for
C:\WINDOWS\system32\muweb.dll: target version = 7.2.6001.784, required
version = 7.2.6001.784
2008-09-23 14:21:01:078 1100 aa8 Setup * IsUpdateRequired = Yes
2008-09-23 14:21:01:078 1100 aa8 Setup *************
2008-09-23 14:21:01:078 1100 aa8 Setup ** START ** Setup: Downloading
client CABs
2008-09-23 14:21:01:078 1100 aa8 Setup *********
2008-09-23 14:21:01:078 1100 aa8 Setup * Main CAB URL:
LINK
2008-09-23 14:21:01:078 1100 aa8 Setup * MUI CAB URL:
LINK
2008-09-23 14:21:01:078 1100 aa8 Setup * Download directory:
C:\WINDOWS\SoftwareDistribution\SelfUpdate\Registered
2008-09-23 14:21:01:532 1100 aa8 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\SelfUpdate\Registered\mucltui_en.cab:
2008-09-23 14:21:01:532 1100 aa8 Misc Microsoft signed: Yes
2008-09-23 14:21:01:547 1100 aa8 Setup *********
2008-09-23 14:21:01:547 1100 aa8 Setup ** END ** Setup: Downloading
client CABs
2008-09-23 14:21:01:547 1100 aa8 Setup *************
2008-09-23 14:21:01:547 1100 aa8 Agent * WARNING: Skipping scan,
self-update check returned 0x8024001B
2008-09-23 14:21:01:594 1100 aa8 Agent * WARNING: Exit code = 0x8024001B
2008-09-23 14:21:01:610 1100 aa8 Agent *********
2008-09-23 14:21:01:610 1100 aa8 Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2008-09-23 14:21:01:610 1100 aa8 Agent *************
2008-09-23 14:21:01:610 1100 aa8 Agent WARNING: WU client failed Searching
for update with error 0x8024001b
...does anyone know what "Found non-managed non-WU Service registered with
AU" means? Is this another program "breaking" WU that I need to track down
and get rid of? Or is this a "normal" MS program (like Zune or Windows
Defender) that receives it's updates via WU?
Once I get that dreaded "WARNING: WU client failed Searching for update with
error 0x8024001b" WU is dead- automatic updating stops working, and
attempting to update manually via the WU webpage just hangs at the "checking
for updates" screen with the dotted green "lack of progress" indicator, with
the WindowsUpdate.log file seeming to indicate everything's fine, but
stopping cold at:
2008-09-23 22:08:56:735 2908 658 COMAPI -------------
2008-09-23 22:08:56:735 2908 658 COMAPI -- START -- COMAPI: Search
[ClientId = WindowsUpdate]
2008-09-23 22:08:56:735 2908 658 COMAPI ---------
2008-09-23 22:08:56:750 2908 658 COMAPI <<-- SUBMITTED -- COMAPI: Search
[ClientId = WindowsUpdate]
....and that's all she wrote until I reboot into safe mode and run my batch
file that wipes the SoftwareDistribution folder and reregisters everything.
Sorry about the long winded post, but I wanted to be as complete as possible
without attaching a 2MB log file! Any ideas I can try, (no matter how crazy
they sound!) are appreciated!
Thanks!
-Todd Allcock
MS MVP - Mobile Devices
Complete Idiot - Windows Update  |
| |
| | | PA Bear [MS MVP] | |
| | Posted: Wed Sep 24, 2008 4:14 am Post subject: Re: Can't take it anymore! 0x8024001B error returns every d | |
| | | |
| Quote: | Currently running XP SP3 on an HP Pavilion PC, (though my problem predates
SP3) and using only Microsoft-branded protections (Windows Firewall,
OneCare, Windows Defender, etc.- no third-party security.
|
I'm not sure I would have installed WinXP SP3 if you were already having
problems. Did you install WinXP SP3 via Automatic Updates, Microsoft Update
website, or manually?
| Quote: | ...It seems to have gotten worse since installing
OneCare
|
OneCare is a third-party security application, albeit from a division of MS.
OneCare includes both Defender and its own firewall so you should not have
Defender (standalone) installed and the Windows Firewall should be disabled.
Before you installed OneCare, had you been running without any anti-virus
application whatsoever?
Has a Norton or McAfee application ever been installed (e.g., a free trial
version preinstalled on the machine when you purchased it)?
| Quote: | ...Zune software apparently
uses WU to manage updates as well.
|
I'm not too sure you're getting your updates via Windows Update or Microsoft
Update.
0x8024001b
WU_E_SELFUPDATE_IN_PROGRESS
self-update in progress
Normally, I'd recommend trying Resolution Method 2 in this KB article
(ignore the title, if need be) to resolve that error:
LINK ...
However, your log suggests that the machine's updating via an WSUS server
and the error's pointing to a WSUS software-related update:
| Quote: | 2008-09-23 14:21:01:078 1100 aa8 Setup * Main CAB URL:
LINK
|
So it'd probably be best to post about your issue in this WSUS-specific
newsgroup instead, Todd: microsoft.public.windows.server.update_services
Good luck!
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin LINK
DTS-L LINK
Todd Allcock (elecconnec@AnoOspamL.com) wrote:
| Quote: | I've been struggling with this for well over two years, and I'm at wits
end!
Currently running XP SP3 on an HP Pavilion PC, (though my problem predates
SP3) and using only Microsoft-branded protections (Windows Firewall,
OneCare, Windows Defender, etc.- no third-party security.
Windows Update used to "break" every six months or so with the error code
above, and, from help I found searching this group, as well as some
guidance
from MS tech support, I learned how to go into Safe Mode, rename or delete
the Software Distribution folder, re-register the .dll files listed in the
KB article discussing this error, and life would be good for several
months.
Now, Windows Update breaks, I fix it the same way as always, I get to go
through maybe one night with Automatic Updates, and it breaks again after
the updates install. It seems to have gotten worse since installing
OneCare, but since the underlying problem has been around for a couple of
years, always with the same error code, I think OneCare is just "tripping"
the underlying cause more often, rather that causing a new problem
coincidentally generating the same error code.
I can get WU to stay working longer if I only use Windows Update instead
of
Microsoft Update (but when OneCare does it's "checking for updates" I
think
it tries to turn MS Update on.)
I get so sick of fixing it, I generally leave it broken for a few weeks,
then fix it and get a big pile of updates all at once and just let it
break
again until I notice my other PCs have automatically installed new
updates.
I had to fix it a day or two ago to download Zune 3.0, which hung at the
"checking for updates" dialog until I fixed it- Zune software apparently
uses WU to manage updates as well. Lucky me.
Here's a sample from my WindowsUpdate log- hopefully this will shed some
light on the problem. Prior to this sample, everything seems to be going
ok
until about a few lines after this, when we see "Found non-managed non-WU
Service registered with AU", then things seem to go awry:
2008-09-23 14:20:58:532 1100 aa8 Setup Update NOT required for
C:\WINDOWS\system32\wups2.dll: target version = 7.2.6001.784, required
version = 7.2.6001.784
2008-09-23 14:20:58:578 1100 aa8 Setup Update NOT required for
C:\WINDOWS\system32\wuweb.dll: target version = 7.2.6001.784, required
version = 7.2.6001.784
2008-09-23 14:20:58:578 1100 aa8 Setup * IsUpdateRequired = No
2008-09-23 14:20:59:985 1100 aa8 Setup Found non-managed non-WU Service
registered with AU
2008-09-23 14:21:00:078 1100 aa8 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muv3muredir.cab:
2008-09-23 14:21:00:110 1100 aa8 Misc Microsoft signed: Yes
2008-09-23 14:21:00:188 1100 aa8 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muv3muredir.cab:
2008-09-23 14:21:00:188 1100 aa8 Misc Microsoft signed: Yes
2008-09-23 14:21:00:563 1100 aa8 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\SelfUpdate\Registered\muident.cab:
2008-09-23 14:21:00:578 1100 aa8 Misc Microsoft signed: Yes
2008-09-23 14:21:00:860 1100 aa8 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\SelfUpdate\Registered\musetup.cab:
2008-09-23 14:21:00:875 1100 aa8 Misc Microsoft signed: Yes
2008-09-23 14:21:00:891 1100 aa8 Setup *********** Setup: Checking
whether
self-update is required ***********
2008-09-23 14:21:00:891 1100 aa8 Setup * Inf file:
C:\WINDOWS\SoftwareDistribution\SelfUpdate\Registered\musetup.inf
2008-09-23 14:21:01:016 1100 aa8 Setup Update NOT required for
C:\WINDOWS\system32\mucltui.dll: target version = 7.2.6001.784, required
version = 7.2.6001.784
2008-09-23 14:21:01:078 1100 aa8 Setup Update NOT required for
C:\WINDOWS\system32\muweb.dll: target version = 7.2.6001.784, required
version = 7.2.6001.784
2008-09-23 14:21:01:078 1100 aa8 Setup * IsUpdateRequired = Yes
2008-09-23 14:21:01:078 1100 aa8 Setup *************
2008-09-23 14:21:01:078 1100 aa8 Setup ** START ** Setup: Downloading
client CABs
2008-09-23 14:21:01:078 1100 aa8 Setup *********
2008-09-23 14:21:01:078 1100 aa8 Setup * Main CAB URL:
LINK
2008-09-23 14:21:01:078 1100 aa8 Setup * MUI CAB URL:
LINK
2008-09-23 14:21:01:078 1100 aa8 Setup * Download directory:
C:\WINDOWS\SoftwareDistribution\SelfUpdate\Registered
2008-09-23 14:21:01:532 1100 aa8 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\SelfUpdate\Registered\mucltui_en.cab:
2008-09-23 14:21:01:532 1100 aa8 Misc Microsoft signed: Yes
2008-09-23 14:21:01:547 1100 aa8 Setup *********
2008-09-23 14:21:01:547 1100 aa8 Setup ** END ** Setup: Downloading
client CABs
2008-09-23 14:21:01:547 1100 aa8 Setup *************
2008-09-23 14:21:01:547 1100 aa8 Agent * WARNING: Skipping scan,
self-update check returned 0x8024001B
2008-09-23 14:21:01:594 1100 aa8 Agent * WARNING: Exit code = 0x8024001B
2008-09-23 14:21:01:610 1100 aa8 Agent *********
2008-09-23 14:21:01:610 1100 aa8 Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2008-09-23 14:21:01:610 1100 aa8 Agent *************
2008-09-23 14:21:01:610 1100 aa8 Agent WARNING: WU client failed Searching
for update with error 0x8024001b
...does anyone know what "Found non-managed non-WU Service registered with
AU" means? Is this another program "breaking" WU that I need to track
down
and get rid of? Or is this a "normal" MS program (like Zune or Windows
Defender) that receives it's updates via WU?
Once I get that dreaded "WARNING: WU client failed Searching for update
with
error 0x8024001b" WU is dead- automatic updating stops working, and
attempting to update manually via the WU webpage just hangs at the
"checking
for updates" screen with the dotted green "lack of progress" indicator,
with
the WindowsUpdate.log file seeming to indicate everything's fine, but
stopping cold at:
2008-09-23 22:08:56:735 2908 658 COMAPI -------------
2008-09-23 22:08:56:735 2908 658 COMAPI -- START -- COMAPI: Search
[ClientId = WindowsUpdate]
2008-09-23 22:08:56:735 2908 658 COMAPI ---------
2008-09-23 22:08:56:750 2908 658 COMAPI <<-- SUBMITTED -- COMAPI: Search
[ClientId = WindowsUpdate]
...and that's all she wrote until I reboot into safe mode and run my batch
file that wipes the SoftwareDistribution folder and reregisters
everything.
Sorry about the long winded post, but I wanted to be as complete as
possible
without attaching a 2MB log file! Any ideas I can try, (no matter how
crazy
they sound!) are appreciated!
Thanks!
-Todd Allcock
MS MVP - Mobile Devices
Complete Idiot - Windows Update |
|
| |
| | | Todd Allcock | |
| | Posted: Wed Sep 24, 2008 2:57 pm Post subject: Re: Can't take it anymore! 0x8024001B error returns every d | |
| | | |
"PA Bear [MS MVP]" wrote:
| Quote: | ...WHY am I getting updates from WSUS?
It's not & my bad, so don't hit WSUS just yet.
|
Too late- I had nothing better to do last night! ;)
| Quote: | My bad. Further digging that I should have done before my previous reply (@
2:15 AM!) tells me that the above is NOT pointing to WSUS but the newest
version of Windows Update Agent; cf.
LINK).
*That* is what's failing to install.
|
That, at least, makes sense.
| Quote: | ...a free 90-day trial of Norton which was removed probably a good year
before this ever started.
We may have a winner! Norton apps are notorious for not uninstalling
cleanly. Download/run this removal tool & reboot:
LINK
[ Related discussion, if you're interested:
LINK ]
Now you could wait for AU to kick-in again, run it manually (Start | Run |
wuault.exe), or go to Microsoft Update to test.
If still no joy, download/run Eddie Bowers' [MSFT] AURESET tool:
LINK
--
~Robear
|
I believe I used a similar cleaner to get rid of Norton at one time, but I'm
certainly game to try again. As I just said in a different reply, I
kickstarted it last night by downloading and reinstalling the WindowsUpdate
3.0 software with the /wuforce parameter, so it's currently working. I'd
rather not try any more fixes until it breaks again, since that dilutes the
troubleshooting! I'll keep in touch with updates (pardon the pun) as the
story unfolds. Thanks for the advice and links!
-Todd |
| |
| | | PA Bear [MS MVP] | |
| | Posted: Wed Sep 24, 2008 3:23 pm Post subject: Re: Can't take it anymore! 0x8024001B error returns every d | |
Todd Allcock wrote:
| Quote: | "TaurArian" wrote:
Did you ever reinstall the services?
LINK
There may be a problem with the services which is preventing you from
stopping and starting the same.
Of all the myriad of "fixes" I've tried, that is one I never have. I
reinstalled WindowsUpdate 3.0 with the /wuforce command (not for the first
time!) last night and it's working for the moment. I'll try your
suggestion
next time it breaks (should be Thursday, maybe Friday at the latest!) in
my
continued quest for a permanent fix.
Thanks for the input!
|
That should be the fix, Todd. My apologies: I mistakenly misremembered that
Method 2 in KB943144 included the /wuforce command.
--
~PA Bear
LINK |
| |
| | | Harry Johnston [MVP] | |
| | Posted: Wed Sep 24, 2008 7:02 pm Post subject: Re: Can't take it anymore! 0x8024001B error returns every d | |
Todd Allcock wrote:
| Quote: | Though, for laughs, I'm trying the 943144 solution again
now, which brings up another question... why can't I ever stop or restart
wuauserv, or BITS? Any attempt to just hangs them at "stopping the service,"
then I register the .dll and reboot to restart the service. Is that normal?
|
No, and this is most likely the cause of your other problems.
Now that you've manually installed the latest version, can you stop the service
or does it still fail to stop properly?
Harry. |
| |
| | | TaurArian | |
| | Posted: Thu Sep 25, 2008 5:49 am Post subject: Re: Can't take it anymore! 0x8024001B error returns every d | |
| | | |
"Todd Allcock" <(elecconnec@AnoOspamL.com)> wrote in message
news:596DAFDA-7FD5-47D2-9144-A271EC4F9E4C@microsoft.com...
| Quote: |
"TaurArian" wrote:
Did you ever reinstall the services?
LINK
There may be a problem with the services which is preventing you from
stopping and starting the same.
--
TaurArian [MVP] 2005-2009 - Update Services
LINK
======================================
How to ask a question: LINK
Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco
Of all the myriad of "fixes" I've tried, that is one I never have. I
reinstalled WindowsUpdate 3.0 with the /wuforce command (not for the first
time!) last night and it's working for the moment. I'll try your
suggestion
next time it breaks (should be Thursday, maybe Friday at the latest!) in
my
continued quest for a permanent fix.
Thanks for the input!
-Todd
|
Let me know what happens.
Kaylene
--
TaurArian [MVP] 2005-2009 - Update Services
LINK
======================================
How to ask a question: LINK
Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco |
| |
| | | Todd Allcock | |
| | Posted: Thu Sep 25, 2008 2:44 pm Post subject: Re: Can't take it anymore! 0x8024001B error returns every d | |
| | | |
As expected, WU broke again last night. So I tried the fix you suggested.
AU installed fine, but BITS wouldn't, complaining "qmgr.dll (and about 4
other files) couldn't be copied." I tried again in Safe Mode- same problem.
I wrote down and manually copied the 4 files (all were present, and File
Explorer had no problems copying them) but BITS wouldn't start after that
(even after rebooting.)
Another reinstall with the /wuforce parameter got me back up and running, but
AU and BITS still can't be stopped and restarted- the hang while "stopping."
At this point I'm probably just going to rig up a WU repair .bat file to
stick in the Startup folder to "fix" WU everytime I reboot! ;-)
"TaurArian" wrote:
| Quote: | Did you ever reinstall the services?
LINK
There may be a problem with the services which is preventing you from
stopping and starting the same.
Of all the myriad of "fixes" I've tried, that is one I never have. I
reinstalled WindowsUpdate 3.0 with the /wuforce command (not for the first
time!) last night and it's working for the moment. I'll try your
suggestion
next time it breaks (should be Thursday, maybe Friday at the latest!) in
my
continued quest for a permanent fix.
Thanks for the input!
-Todd
Let me know what happens.
Kaylene
|
|
| |
| | | Todd Allcock | |
| | Posted: Thu Sep 25, 2008 2:46 pm Post subject: Re: Can't take it anymore! 0x8024001B error returns every d | |
It still fails to stop (so "restarting" is, of course, still untested!)
"Harry Johnston [MVP]" wrote:
| Quote: | Todd Allcock wrote:
Though, for laughs, I'm trying the 943144 solution again
now, which brings up another question... why can't I ever stop or restart
wuauserv, or BITS? Any attempt to just hangs them at "stopping the service,"
then I register the .dll and reboot to restart the service. Is that normal?
No, and this is most likely the cause of your other problems.
Now that you've manually installed the latest version, can you stop the service
or does it still fail to stop properly?
Harry.
|
|
| |
| | | PA Bear [MS MVP] | |
| | Posted: Thu Sep 25, 2008 3:25 pm Post subject: Re: Can't take it anymore! 0x8024001B error returns every d | |
| | | |
Thread history:
LINK
To keep track of things, it helps immensely if you include all of previous
message(s) in your replies to the newsgroup and avoid inline replies, Todd.
Thank you.
Are you doing Repair Installs or Clean Installs? Are you using a WinXP CD
w/SP3 slipstreamed to do the reinstalls? Are you doing these reinstalls
only because of the AU/WU issue?
What anti-virus application or security suite are you installing after each
reinstall? What anti-spyware applications (other than Defender)? What
third-party firewall (if any)? If you're doing Repair Installs, has a
Norton or McAfee application ever been installed on the machine?
--
~PA Bear
Todd Allcock wrote:
| Quote: | As expected, WU broke again last night. So I tried the fix you suggested.
AU installed fine, but BITS wouldn't, complaining "qmgr.dll (and about 4
other files) couldn't be copied." I tried again in Safe Mode- same
problem.
I wrote down and manually copied the 4 files (all were present, and File
Explorer had no problems copying them) but BITS wouldn't start after that
(even after rebooting.)
Another reinstall with the /wuforce parameter got me back up and running,
but AU and BITS still can't be stopped and restarted- the hang while
"stopping."
At this point I'm probably just going to rig up a WU repair .bat file to
stick in the Startup folder to "fix" WU everytime I reboot! ;-)
"TaurArian" wrote:
Did you ever reinstall the services?
LINK
There may be a problem with the services which is preventing you from
stopping and starting the same.
Of all the myriad of "fixes" I've tried, that is one I never have. I
reinstalled WindowsUpdate 3.0 with the /wuforce command (not for the
first
time!) last night and it's working for the moment. I'll try your
suggestion
next time it breaks (should be Thursday, maybe Friday at the latest!) in
my
continued quest for a permanent fix.
Thanks for the input! |
|
| |
| | | Harry Johnston [MVP] | |
| | Posted: Thu Sep 25, 2008 8:38 pm Post subject: Re: Can't take it anymore! 0x8024001B error returns every d | |
| | | |
Todd Allcock wrote:
| Quote: | It still fails to stop (so "restarting" is, of course, still untested!)
|
OK, at least this provides a way to test any possible fixes immediately.
Let's try this:
Using the Services control panel, change the startup option for wuauserv to
"manual". Reboot the computer. Check that wuauserv is stopped.
Reinstall the latest version of the WUA with the /wuforce flag:
<http://support.microsoft.com/kb/949104>
LINK
Does the installer claim to have succeeded? Wuauserv should now be running.
Check that it is.
Now see if you can stop wuauserv. If you can't, post the last hundred lines
from WindowsUpdate.log.
If you can, change the startup option for wuauserv back to "automatic". Reboot
the computer. Check that wuauserv is running; check whether you can still stop it.
Harry.
| Quote: | [...] another question... why can't I ever stop or restart
wuauserv, or BITS? Any attempt to just hangs them at "stopping the
service," then I register the .dll and reboot to restart the service.
Is that normal? |
|
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