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Can't get microsoft updates on windows vista home premium

 
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freddie
PostPosted: Sat Jun 21, 2008 3:43 pm    Post subject: Can't get microsoft updates on windows vista home premium
       
Please help!

When i run windows update on vista through the security centre the update
window opens and states that i receive updates for windows only, below this
is a link that says "get updates for more products". However when i click on
this it opens up explorer, shows me a screen shot where i should click start
- all programs - windows update and opens up another windows update box thus
sending me back to where i started. I seem to be stuck in a loop.

Even when i access windows update through start - all programs - windows
update, the same problem occurs.

Any suggestions greatly appreciated.


--
Fred
 

 
PA Bear [MS MVP]
PostPosted: Sun Jun 22, 2008 3:27 pm    Post subject: Re: Can't get microsoft updates on windows vista home premiu
       
Have you been having any other problems with Windows Update functionality
before this?

Do you have any Office (e.g., MS Outlook 2007) or Windows Live applications
(e.g., Windows Live Toolbar) installed?

Are you running Vista or Vista SP1 currently?

What anti-virus application or security suite is installed? What
anti-spyware applications (other than Defender)? What third-party firewall
(if any)?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin LINK
DTS-L LINK


freddie wrote:
Quote:
Please help!

When i run windows update on vista through the security centre the update
window opens and states that i receive updates for windows only, below
this
is a link that says "get updates for more products". However when i click
on
this it opens up explorer, shows me a screen shot where i should click
start
- all programs - windows update and opens up another windows update box
thus
sending me back to where i started. I seem to be stuck in a loop.

Even when i access windows update through start - all programs - windows
update, the same problem occurs.

Any suggestions greatly appreciated.
 

 
freddie
PostPosted: Mon Jun 23, 2008 5:50 pm    Post subject: Re: Can't get microsoft updates on windows vista home premiu
       
Thank you for the response.

Yes, i initially had problems when i tried to hide all but the "Users"
folder on my OS drive, to stop the kids messing with them accidentally. After
i had done this Windows Update would not detect updates at all. When i
realised what may be causing the problem i unhid the folders but in addition
also had to go specifically to the Software Distribution folder to unhide it.
Once i had done this Windows Update began working again. Although i still
cannot get automatic Microsft Updates as described.

To answer your other questions,

I have Microsoft Office 2003, Windows Live Mail but no Windows Live Toolbar.
I have Vista SP 1 (KB936330).
McAfee Security Centre 8.1, Virus Scan 12.1, Personnal Firewall 9.1.
(makes no difference if i use Windows firewall or the McAfee firewall)
No antispyware application (other than Windows Defender)
--
Fred


"PA Bear [MS MVP]" wrote:

Quote:
Have you been having any other problems with Windows Update functionality
before this?

Do you have any Office (e.g., MS Outlook 2007) or Windows Live applications
(e.g., Windows Live Toolbar) installed?

Are you running Vista or Vista SP1 currently?

What anti-virus application or security suite is installed? What
anti-spyware applications (other than Defender)? What third-party firewall
(if any)?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin LINK
DTS-L LINK


freddie wrote:
Please help!

When i run windows update on vista through the security centre the update
window opens and states that i receive updates for windows only, below
this
is a link that says "get updates for more products". However when i click
on
this it opens up explorer, shows me a screen shot where i should click
start
- all programs - windows update and opens up another windows update box
thus
sending me back to where i started. I seem to be stuck in a loop.

Even when i access windows update through start - all programs - windows
update, the same problem occurs.

Any suggestions greatly appreciated.

 

 
PA Bear [MS MVP]
PostPosted: Mon Jun 23, 2008 6:00 pm    Post subject: Re: Can't get microsoft updates on windows vista home premiu
       
IN RE the Microsoft Updates issue, I'd recommend that you start a free
support incident, Freddie:

Unlimited installation and compatibility support for Vista SP1 is available
at no charge through 18 Mar-09
• US:
LINK

• CA:
LINK

• UK:
LINK

• AU:
LINK

• Other: LINK | select Windows
Vista | select Windows Vista Service Pack 1

IN RE your kids (and after you get the Microsoft Update issue resolved), see
the suggestions in this discussion: LINK

Good luck.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin LINK
DTS-L LINK


freddie wrote:
Quote:
Thank you for the response.

Yes, i initially had problems when i tried to hide all but the "Users"
folder on my OS drive, to stop the kids messing with them accidentally.
After i had done this Windows Update would not detect updates at all. When
i
realised what may be causing the problem i unhid the folders but in
addition
also had to go specifically to the Software Distribution folder to unhide
it. Once i had done this Windows Update began working again. Although i
still cannot get automatic Microsft Updates as described.

To answer your other questions,

I have Microsoft Office 2003, Windows Live Mail but no Windows Live
Toolbar.
I have Vista SP 1 (KB936330).
McAfee Security Centre 8.1, Virus Scan 12.1, Personnal Firewall 9.1.
(makes no difference if i use Windows firewall or the McAfee firewall)
No antispyware application (other than Windows Defender)

Have you been having any other problems with Windows Update functionality
before this?

Do you have any Office (e.g., MS Outlook 2007) or Windows Live
applications
(e.g., Windows Live Toolbar) installed?

Are you running Vista or Vista SP1 currently?

What anti-virus application or security suite is installed? What
anti-spyware applications (other than Defender)? What third-party
firewall
(if any)?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin LINK
DTS-L LINK


freddie wrote:
Please help!

When i run windows update on vista through the security centre the
update
window opens and states that i receive updates for windows only, below
this
is a link that says "get updates for more products". However when i
click
on
this it opens up explorer, shows me a screen shot where i should click
start
- all programs - windows update and opens up another windows update box
thus
sending me back to where i started. I seem to be stuck in a loop.

Even when i access windows update through start - all programs - windows
update, the same problem occurs.

Any suggestions greatly appreciated.
 

 
PA Bear [MS MVP]
PostPosted: Mon Aug 25, 2008 8:07 pm    Post subject: Re: Get a life
       
Bite me.
 

 
fermu
PostPosted: Mon Aug 25, 2008 8:22 pm    Post subject: Re: Get a life
       
PA Bear [MS MVP] escribió:
Quote:
Bite me.

don't feed the troll... and thanks a lot for your great job
 

 
realcestmoi
PostPosted: Mon Aug 25, 2008 9:34 pm    Post subject: Re: Get a life
       
It takes a fool: to know a fool;)

Do you have a life or are you trying to get some self esteem by denigrating
someone who has proven here to be of true assistance?


<Notadufus Likeyou> wrote in message
news:2008825175230alphaboomer@hotmail.com...
Quote:
PA Bear,

I've searched many message boards looking for a solution to the Microsoft
update problem on Vista Home Premium, and consistently run across your
posts, where you first ask people all sorts of questions about their
configurations, and then regurgitate MS$ links that don't fix anyone's
problems, or tell them to open a support incident... Why ask the
questions if you don't have any answers?

Get a life - either decide that you're going to help someone (which would
force you out of the Microsoft family), or shut-up, and let people post
messages who want to provide helpful information, so that people like me
don't have to sift through your drivel looking for an answer to an
obviously flawed program that MS$ apparently don't know how to fix...

Well archictected operating systems don't have issues like this because
there is a clear delineation between the operating systems and the
applications. It shouldn't matter what office suite, firewall or
screensave is running. MS$ should invest more of their profits into R&D
and create a system that works!

 

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