|  | Can't close Word normally |  | |
| | | gollyg |  |
| Posted: Wed Sep 10, 2008 10:18 pm Post subject: Can't close Word normally |  |
After closing my Word files, when I try to close Word, I get hung up with an hourglass sitting there, and no response. I hit ALT-CTL-DEL and it says the program is not responding. I click 'END NOW' and can get out, but something's wrong. I reinstalled Word, but it's still doing it. Any suggestions? -- Thank you. |
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| | | Graham Mayor |  |
| Posted: Thu Sep 11, 2008 4:37 am Post subject: Re: Can't close Word normally |  |
See LINK then LINK with particular attention to the normal temlate and add-ins.
-- <>>< ><<> ><<> <>>< ><<> <>>< <>><<> Graham Mayor - Word MVP
My web site LINK Word MVP web site LINK <>>< ><<> ><<> <>>< ><<> <>>< <>><<>
gollyg wrote:
| Quote: | After closing my Word files, when I try to close Word, I get hung up with an hourglass sitting there, and no response. I hit ALT-CTL-DEL and it says the program is not responding. I click 'END NOW' and can get out, but something's wrong. I reinstalled Word, but it's still doing it. Any suggestions? |
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| | | gollyg |  |
| Posted: Fri Sep 12, 2008 6:29 pm Post subject: Re: Can't close Word normally |  |
I tried following the suggestions, but it's still acting up the same way. It seems to edit and save the files o.k., it's just a problem in closing out of Word. -- Thank you.
"Graham Mayor" wrote:
| Quote: | See LINK then LINK with particular attention to the normal temlate and add-ins.
--
Graham Mayor - Word MVP
My web site LINK Word MVP web site LINK
gollyg wrote: After closing my Word files, when I try to close Word, I get hung up with an hourglass sitting there, and no response. I hit ALT-CTL-DEL and it says the program is not responding. I click 'END NOW' and can get out, but something's wrong. I reinstalled Word, but it's still doing it. Any suggestions?
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| | | Graham Mayor |  |
| Posted: Sat Sep 13, 2008 6:22 am Post subject: Re: Can't close Word normally |  |
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If you start Word in its safe mode (hold the CTRL key whilst starting and positively acknowledge the ensuing prompt) does the problem still occur? If it does, repair Word from the original installation CD. If it does not then the problem lies with one of the issues mentioned in the second of the two links I posted.
-- <>>< ><<> ><<> <>>< ><<> <>>< <>><<> Graham Mayor - Word MVP
My web site LINK Word MVP web site LINK <>>< ><<> ><<> <>>< ><<> <>>< <>><<>
gollyg wrote:
| Quote: | I tried following the suggestions, but it's still acting up the same way. It seems to edit and save the files o.k., it's just a problem in closing out of Word.
See LINK then LINK with particular attention to the normal temlate and add-ins.
--
Graham Mayor - Word MVP
My web site LINK Word MVP web site LINK
gollyg wrote: After closing my Word files, when I try to close Word, I get hung up with an hourglass sitting there, and no response. I hit ALT-CTL-DEL and it says the program is not responding. I click 'END NOW' and can get out, but something's wrong. I reinstalled Word, but it's still doing it. Any suggestions? |
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